We all know that neither corporate nor management takes the Associate Insight Survey seriously, right? The sole purpose of the survey is to give employees the impression that their opinion matters and that their voice makes a difference and that the Kroger of tomorrow will be a better place to work than the Kroger of today through action plans developed based on the survey feedback. The only reason store managers care about how employees respond is because they get money out of it from corporate. The better the scores, the bigger the bonuses, so it's clear why management goes to extremes to butter up employees ahead of the survey. That's the only reason they care.
So we got ours back, and lol, it was horrendously negative, because a majority of people at my store hate their jobs, hate Kroger, etc... and even as people were taking the survey, everyone around the store knew the results were going to be bad because everyone took delight in using the survey to get back at management for all the verbal harassment and lack of support/understanding. Management is supposed to work with employees to come up with an action plan based on the survey results... and our store manager's idea of an action plan is now telling employees if they hate their job here so much to quit, lol. People are taking him up on his action plan, too. Our bakery is down to three people, three people on the night crew quit, front end lost five people, there's no one for daytime grocery, drug/GM lost two people, and meat market lost two or three.
Management has to come in at like 4:00AM every morning to try and finish the grocery truck, condition the store, do produce and other stuff because enough people took the store manager's action plan to heart, lol.
Keep it up Kroger! Keep treating your employees like utter crap and your stores will look like utter crap!
We all know that neither corporate nor management takes the Associate Insight Survey seriously, right? The sole purpose of the survey is to give employees the impression that their opinion matters and that their voice makes a difference and that the Kroger of tomorrow will be a better place to work than the Kroger of today through action plans developed based on the survey feedback. The only reason store managers care about how employees respond is because they get money out of it from corporate. The better the scores, the bigger the bonuses, so it's clear why management goes to extremes to butter up employees ahead of the survey. That's the only reason they care.
So we got ours back, and lol, it was horrendously negative, because a majority of people at my store hate their jobs, hate Kroger, etc... and even as people were taking the survey, everyone around the store knew the results were going to be bad because everyone took delight in using the survey to get back at management for all the verbal harassment and lack of support/understanding. Management is supposed to work with employees to come up with an action plan based on the survey results... and our store manager's idea of an action plan is now telling employees if they hate their job here so much to quit, lol. People are taking him up on his action plan, too. Our bakery is down to three people, three people on the night crew quit, front end lost five people, there's no one for daytime grocery, drug/GM lost two people, and meat market lost two or three.
Management has to come in at like 4:00AM every morning to try and finish the grocery truck, condition the store, do produce and other stuff because enough people took the store manager's action plan to heart, lol.
Keep it up Kroger! Keep treating your employees like utter crap and your stores will look like utter crap!
i feel like that everyday but a jobs a job once i get a new one im done. Not only that our management is terrible too, it doesn't get any better because they wont hire any new people. Backroom looks like a mess everyday and only seems to be getting worse
our store associates have two ways of thinking about the survey: one group tells it how it is (bad). Holding nothing back, it can get downright mean! The other group says "just tell them what they want to hear so they'll leave us alone." I can understand both and I'm usually pretty honest: How will they know what's broken and needs fixing if we don't tell them? And what better way to get it out there than with the survey!? As for the second group "tell them what they want to hear" Sure it'll make them leave us alone, but it also gives the impression that things are fine. They'll see it and think that things are great in the company and probably leave us alone. IMO it needs to be bad and corporate worms need to be in the stores NOW. Surely a large majority of stores are going through the same thing recently. Things SUCK. All aspects of the job suck. Hours are ****, low morale, store looks bad. How obvious it all this to the customer? If they really are "first" then we should have the hours to do our job properly so it's stocked and looking nice for them. Unfortunately that'll never happen
Did anyone else get pretty much dragged upstairs by a co-manager to do this silly, stupid and all-together pointless survey, again? I didn't want to waste my time with it and my department head didn't either because of how far we were behind today, but nope... management was like "make the time" and we're like, "huh? How!?" Hours have been cut, it's a busy Saturday... and where oh where is this "time" supposed to come from. Ugh...
As I expected, the survey pretty much looked the same as it did last year... and the year before that... and so on. As if Kroger really cares if me or anyone else feels like we're being paid fairly vs. the competition and for the amount of work we do, or if we have all the tools we need to meet customers' needs, or if everyone is treated equal and fair... year after year we tell Kroger through this survey just how bad things are/how much we answer "disagree" or "strongly disagree" in response to the questions, and nothing ever changes for the better. Hilariously, just like every year, this year, there was a question on the survey something along the lines of seeing positive changes as a result of last year's Associate Insight Survey and I'm like, "oh look, another opportunity to click 'Strongly Disagree'".
Seriously Kroger... either take the responses to these surveys seriously or don't waste my time or the time of others!
Did anyone else get pretty much dragged upstairs by a co-manager to do this silly, stupid and all-together pointless survey, again? I didn't want to waste my time with it and my department head didn't either because of how far we were behind today, but nope... management was like "make the time" and we're like, "huh? How!?" Hours have been cut, it's a busy Saturday... and where oh where is this "time" supposed to come from. Ugh...
As I expected, the survey pretty much looked the same as it did last year... and the year before that... and so on. As if Kroger really cares if me or anyone else feels like we're being paid fairly vs. the competition and for the amount of work we do, or if we have all the tools we need to meet customers' needs, or if everyone is treated equal and fair... year after year we tell Kroger through this survey just how bad things are/how much we answer "disagree" or "strongly disagree" in response to the questions, and nothing ever changes for the better. Hilariously, just like every year, this year, there was a question on the survey something along the lines of seeing positive changes as a result of last year's Associate Insight Survey and I'm like, "oh look, another opportunity to click 'Strongly Disagree'".
Seriously Kroger... either take the responses to these surveys seriously or don't waste my time or the time of others!
Supposedly, word around my store is that stores have a quota that must be met by a certain date, and that stores take heat from people at the corporate level if not enough employees take the survey, so... I didn't get the impression that employees had a say in the matter. If management tells you to go upstairs and do the survey, you... well, go upstairs and do the survey, whether you want to or not.
Supposedly, word around my store is that stores have a quota that must be met . . .
Ninety-five percent, supposedly.
I guess that explains why the co-managers at my store have had this mentality lately where no matter what you're doing, no matter how far you're behind in your work, no matter if it means overtime, you're going to come upstairs and do the survey, now.
They care so much about making sure employees do the survey and then care so little about the survey results. Makes sense (in the upside down, backwards world of Kroger).
Because my store had a 90% participation rate, every associate who works at my location will get 25% off of their grocery order, that must be redeemed between the final days of this month and first week of September.
THAT'S why everyone's management team pushes the survey. They want their 25% off.
I mean, I guess I should appreciate that, as we *could* get nothing, but it would be better if the survey results actually made a difference in everyday working.
I'd take full time, and a buck more per hour over 25% off ONE time.
We all know that neither corporate nor management takes the Associate Insight Survey seriously, right? The sole purpose of the survey is to give employees the impression that their opinion matters and that their voice makes a difference and that the Kroger of tomorrow will be a better place to work than the Kroger of today through action plans developed based on the survey feedback. The only reason store managers care about how employees respond is because they get money out of it from corporate. The better the scores, the bigger the bonuses, so it's clear why management goes to extremes to butter up employees ahead of the survey. That's the only reason they care.
So we got ours back, and lol, it was horrendously negative, because a majority of people at my store hate their jobs, hate Kroger, etc... and even as people were taking the survey, everyone around the store knew the results were going to be bad because everyone took delight in using the survey to get back at management for all the verbal harassment and lack of support/understanding. Management is supposed to work with employees to come up with an action plan based on the survey results... and our store manager's idea of an action plan is now telling employees if they hate their job here so much to quit, lol. People are taking him up on his action plan, too. Our bakery is down to three people, three people on the night crew quit, front end lost five people, there's no one for daytime grocery, drug/GM lost two people, and meat market lost two or three.
Management has to come in at like 4:00AM every morning to try and finish the grocery truck, condition the store, do produce and other stuff because enough people took the store manager's action plan to heart, lol.
Keep it up Kroger! Keep treating your employees like utter crap and your stores will look like utter crap!
Ha! Ha! Serves the jerk right. My managers weren't even going to let me take the survey. But I was finally able to and it was all negative. I filled up the comment section with every complaint I could fit. I didn't know management got bonuses for that survey. No wonder they try to pick certain people to take it. Well my store managers. Are useless so I hope I helped keep them from getting a bonus.
SouthWorst is known for its shady practices when it comes to the survey. Be it posting the questions and correct answers(!!!) literally right above the computers to putting employees on the spot during huddles to provide the "correct" answers to questions (and should a wrong answer be given, a coaching on the "correct answer) to using free food (and by that I mean, lots of free food) to butter up employees weeks ahead of the survey (meanwhile, the rest of the year... guess what, no free food, lol), there's no end to SouthWorst's bag of tricks to attempt to manipulate + skew the survey answers in a positive direction.
