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Post Info TOPIC: why don't they just hire some people?
Anonymous

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why don't they just hire some people?
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we're always short-handed and it's not just because the hours aren't there.  Occasionally everyone will have 40 and the dept will still have hours to spare with nobody to give them to.  "can't have overtime"  I guess they don't understand that if we had, say 30 extra hours to play with, a worker could have some overtime and not exceed the cost of what it would take to pay the person 30 hours --rather than just letting those hours go to waste.  Make it easy....$10/hour over 30 hours would be $300.  If I worked 15 overtime hours (at $15 an hour -- time and a half) that would only be $225 in overtime which would still be cheaper than the $300 it would've cost 30 regular time hours.  

 

I tell them to just hire some people to take those hours.  Not everybody even wants 40 hours!  We have hiring events all the time and yet, no new hires.  Why wouldn't anyone want to work for kroger?  "competitive wages"  "flexible hours"  "you'll climb the corporate ladder!"



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Anonymous

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Your time and a half maybe..we have people making 30 bucks overtime an house..that is like 4 min wage workers per hour at $7.



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Anonymous

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Anonymous wrote:

Your time and a half maybe..we have people making 30 bucks overtime an house..that is like 4 min wage workers per hour at $7.


 well then hire some new person off the streets and train him.  I'm sick of the lack of extra help when we need it!  Someone calls in sick and there is nobody to replace them with



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Anonymous

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Anonymous wrote:
Anonymous wrote:

Your time and a half maybe..we have people making 30 bucks overtime an house..that is like 4 min wage workers per hour at $7.


 well then hire some new person off the streets and train him.  I'm sick of the lack of extra help when we need it!  Someone calls in sick and there is nobody to replace them with


People can make multiple dollars an hour more than working at Kroger - even McDonald's pays almost $2.00 an hour more. That's why the city wide hiring events are always big flops - why work for such a company that pays so little? Kroger is mainly successful in hiring teenagers (with limited availability) and people that fail background checks (after being hired and trained and worked for a few weeks before being terminated because Kroger hired them before the background checks were even returned).

Management doesn't like approving overtime because all overtime clocked shows up on a report that goes to district/division offices and store managers get nasty calls/emails when the overtime percentage exceeds what's permitted (overtime hours exist as a separate allocation from budgeted hours) and also, part of what determines how big a store manager's bonus is whether he or she meets overtime goals (meaning not going over what is deemed allowed), so store managers tell co-managers and dept. heads not to okay any "unnecessary" overtime. Store managers would rather you work extra hard to pick up the slack for the person that isn't there because the department is short or someone called in than give out overtime.



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Senior Member

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Kroger gets the leftovers, fundamentally useless people. Why would anyone want to work weekends, nights, evenings and holidays dealing with dipsh!t customers, supervised by assh0les for $9 an hour? I'm completely fackin baffled they hire ANYBODY.

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"Resistance is futile...you will be assimilated" - The Krog

Anonymous

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Kenny Powers wrote:

Kroger gets the leftovers, fundamentally useless people. Why would anyone want to work weekends, nights, evenings and holidays dealing with dipsh!t customers, supervised by assh0les for $9 an hour? I'm completely fackin baffled they hire ANYBODY.


 you said it, friend.  That said, why would they try to push out all the capped out people if they're having such a hard time hiring people?  It's clearly happening:  look at the way they're screwing us every day (recently).  We know what needs to get done and what we need to do our jobs and we aren't getting it!   Skeleton crews are one of the main reasons nothing gets done anymore.  It's not just one store having a problem, this is clearly across the board.  



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Anonymous

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Kroger would rather have those that are maxed out in pay/halfway to being maxed out in pay (and have accumulated weeks of vacation time + personal days + plus building up a pension) quit and instead deal with a revolving door of far cheaper new hires and stores that just "get by" in terms of how they look/perform. That's more money in the corporate executives pockets.

If Kroger truly cared about having the freshest, fullest stores with the best customer service, the stores would not look like they do day after day. Kroger knows many customers don't actually care that much if they can't get everything on their list/if they have to wait in long lines/etc... as long as those customers keep getting fuel points/mega event deals/are fed that Walmart is the devil and not deserving of their business.

Just walk in any Kroger store on any given day. What you see speaks volumes of just how little Kroger cares about how its stores look and how little the company cares about the average shopper's experience.

Just remember that like a person, how a company behaves is a lot more telling than what a company says. Basically actions speak louder than words.



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Anonymous

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Anonymous wrote:

Kroger would rather have those that are maxed out in pay/halfway to being maxed out in pay (and have accumulated weeks of vacation time + personal days + plus building up a pension) quit and instead deal with a revolving door of far cheaper new hires and stores that just "get by" in terms of how they look/perform. That's more money in the corporate executives pockets.

If Kroger truly cared about having the freshest, fullest stores with the best customer service, the stores would not look like they do day after day. Kroger knows many customers don't actually care that much if they can't get everything on their list/if they have to wait in long lines/etc... as long as those customers keep getting fuel points/mega event deals/are fed that Walmart is the devil and not deserving of their business.

Just walk in any Kroger store on any given day. What you see speaks volumes of just how little Kroger cares about how its stores look and how little the company cares about the average shopper's experience.

Just remember that like a person, how a company behaves is a lot more telling than what a company says. Basically actions speak louder than words.


 so the phrase "customer first" is what?



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Anonymous

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I was making 21 bucks a hour for kroger and I quit and would never go back to that hell hole even if they paid me double.I make way less money now but I have a set schedule and I am stress free and happy.



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Anonymous

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Anonymous wrote:
Anonymous wrote:

Kroger would rather have those that are maxed out in pay/halfway to being maxed out in pay (and have accumulated weeks of vacation time + personal days + plus building up a pension) quit and instead deal with a revolving door of far cheaper new hires and stores that just "get by" in terms of how they look/perform. That's more money in the corporate executives pockets.

If Kroger truly cared about having the freshest, fullest stores with the best customer service, the stores would not look like they do day after day. Kroger knows many customers don't actually care that much if they can't get everything on their list/if they have to wait in long lines/etc... as long as those customers keep getting fuel points/mega event deals/are fed that Walmart is the devil and not deserving of their business.

Just walk in any Kroger store on any given day. What you see speaks volumes of just how little Kroger cares about how its stores look and how little the company cares about the average shopper's experience.

Just remember that like a person, how a company behaves is a lot more telling than what a company says. Basically actions speak louder than words.


 so the phrase "customer first" is what?


BS. Simple as that. It's purpose is nothing more to give customers the perception that Kroger puts customers first. In a similar vein, Kroger's employee portal is greatpeople.me and Kroger often uses the word "great" to describe its employees. That, too, exists solely to give the perception that Kroger views its employees as great. Yet, in the cases of both the customers and the employees, I again say that the actions of the company speak far louder than the words it uses.



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Anonymous

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so often people say "you sure do have a great job"  I usually just nod and laugh, they don't know the real stress we endure.  Skeleton crews are just the tip of the iceberg.   No help, store's a wreck...what do you want me to do about it?? I'm not going to kill myself for kroger



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Guru

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Posts: 981
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"Customer First"?
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So, the phrase, "customer first", is what?

Empty.



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