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Post Info TOPIC: Does anybody here work ClickList?
Anonymous

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Does anybody here work ClickList?
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We're getting it at my store and I signed up but I still have no idea what this whole thing is about. So you're basically going around the store getting items for customers? How fast do you have to be? How many hours do you typically get?  Do you still have to ring people up? So many questions. The prospect of moving up from my CC position is exciting but with CL being relatively new and not a lot of details being thrown out I'm hesitant because I dunno if it will be my thing. 



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Anonymous

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My store is still in the process of building ClickList, although management has already started taking prominent people from other departments to ClickList because my store doesn't get enough new hires to sustain it. I still can't believe they've taken people from departments they've worked in for years to this new ClickList bs.



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The prospect of moving up from my CC position is exciting but with CL being relatively new and not a lot of details being thrown out I'm hesitant because I dunno if it will be my thing.

Take it.  Escape from dead-end CC.  If it turns out to not be your "thing", move to dairy or somewhere; at least you'll be upwardly mobile instead of stuck.



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Anonymous

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Anonymous wrote:

We're getting it at my store and I signed up but I still have no idea what this whole thing is about. So you're basically going around the store getting items for customers? How fast do you have to be? How many hours do you typically get?  Do you still have to ring people up? So many questions. The prospect of moving up from my CC position is exciting but with CL being relatively new and not a lot of details being thrown out I'm hesitant because I dunno if it will be my thing. 


 I don't work Click List but we have it at my store.  It's taken off really well.  How fast do you have to be?  Not fast at all.  The people on Click List push around these big blue carts with bins on them.  They don't rush but they don't stand around either.  Just go at a normal pace.  The number of hours you get will depend on how big your store is and how well the program takes off.  As far as ringing people up goes, you carry around a handheld device that has the customer's list on it.  It will tell you where the item is.  They'll put tags on the floor showing the aisle and the section.  You go find the item and scan it and put in the proper bin.  You'll know you have the right item when the UPC's match.  Deli items such as sliced meats and cheeses are done ahead of time and stored in the back cooler.  The handheld also includes instructions on substitutions and whether or not the customer wants ripe bananas or green bananas and other stuff like that.  Items that need to stay refrigerated or frozen are put in a special freezer/cooler until the customer arrives.  When the customer arrives, their order is totaled, they pay, you load up their groceries, and they leave.

One piece of advice:  If you have to ask someone working in the department where something is, make sure you give the brand and the full description of the product.  Don't walk up to the bakery counter and simply ask for French bread.  For example, there's Primetime French.  There's Labrea French.  There's crusty French baked or parbaked.  Finally, there's  Labrea French baguettes.



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Anonymous

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WTF is clicklist?  



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Anonymous wrote:

WTF is clicklist?  


Drive-through shopping, quite literally.  You make a list online and they get the stuff for you and take it to your car.  I think you can even pay online so you don't even have to do that.



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