Yes. Our store scored the second lowest in our district.  We were told it's our fault if we don't like our jobs and that we're free to look elsewhere for work if we were that unsatisfied with our jobs. Some people did and we're more shorthanded than ever before.

Anonymous wrote:

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Yes our fault "for not understanding the question." lol

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Oh, we understood the questions just fine, lol. Management even took time during the huddles to provide us with the "correct" answers to said questions. We, as employees, simply had a... difference in opinion, with management on what was considered a "correct" answer to the questions provided. ;)

kroagrr wrote:

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In this Division, at, for example, Greg Jordan's Little House of Horrors/Store 536, the corporate-correct answers were posted on the wall on neon-orange poster paper above the computers where surveys were taken.

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Yep, they had the same here at 562. With this particular store's reputation I don't know why they bothered.

kroagrr wrote:

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. . . they had the same here at 562.

Thanks for sharing that.  It tells us the cheating extends beyond one store director; it could be district, division, or national corporate policy to deliberately skew survey results.  If it's just a farce, though, why is management bothering to cheat in order to goose the numbers?

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Because if Kroger allowed the real numbers and percentages from the surveys to be posted, the company would be acknowledging serious problems and issues exist at many (if not most) of its stores. Once a person, or in this case, a corporation, openly acknowledges a problem exists - and provides the raw data on top of that - then it becomes harder for said company to stick its head in the sand and do nothing. If Kroger is forced to do something, through a combination of pressure from employees, the union and (to a lesser extent, general public perception), thanks to the real, raw numbers from the survey being accessible to all, then that means Kroger is forced to spend money to address the negative survey results. 

So Kroger spins the numbers to make it appear that the majority of the employees are happy as could be with the company and their jobs and if you disagree, then you're in the minority and it's an attempt to make you feel like it's your fault that you're unhappy with Kroger and your job. Kroger attempts to pull this psychological trick and hope that it works so that you, the dissatisfied employee, will feel it's your responsibility to fix your attitude so that you too can be as happy as the (supposed) majority of the Kroger employees that responded positively to the survey. This is the far cheaper option and we all know that Kroger loves and goes for that option above all others.