At the rate I am going, I am going to have a stroke.
I am in a new store. I think part of my contract is I have to stay at the store for 2 years. If I step down, I do not want to stay in this store to pick up for the slackers. I have been given many new incompetent employees to work with. I am supposed to train and motivate everyone to go faster and work to standards. I would have to train some of them every day for the rest of my life on the same simple tasks. I would have better luck training rocks. I see no way to get more out of these co workers. I am lucky to get what I am getting.
I have been on edge for the last 2 months trying to force everything to get done. I now have store managers showing me that I am 22 hours over scheduled every night and we are still struggling to get the trucks done. The kmp pallets are hard to work off of and the current grocery pallets are a worst nightmare. I will have 14 pallets and there will be something for every aisle on every pallet. Not only that, the mis picks have to be near 15% every truck. Nearly impossible to write an order and stay in stock.
My breaking point:
The store managers decided to take my best new worker and move them to a different department. I would have traded three other workers for that one worker and not missed a beat.
I want to find out about my contract obligations before I make a final decision. I wanted this job bad and worked hard for it. But, this is insane. I do not see things getting any better even after the new year begins. Just isn't worth the $3 extra.
Do I speak with the Store Manager, Department Coordinator or District Manager after I decide?
I'd talk to your coordinator first and see what they think, since your store manager obviously isn't helping by taking your best employee.
I'm a new department head too and honestly the thing I hate hate HATE the most is training new people. I had a guy who took 2 and a half hours during his last shift to cut 4 cakes for cake for 2's. FOUR CAKES!! I didn't even know what to do, if I tell the guy he's slow as hell he'll probably get upset and quit and we can't afford that either.
Part of me thinks it's not worth the drive but I am making a lot more than I was before.... so i'm going to try to stick it out and just hope I do a good job.
I'd talk to your coordinator first and see what they think, since your store manager obviously isn't helping by taking your best employee.
I'm a new department head too and honestly the thing I hate hate HATE the most is training new people. I had a guy who took 2 and a half hours during his last shift to cut 4 cakes for cake for 2's. FOUR CAKES!! I didn't even know what to do, if I tell the guy he's slow as hell he'll probably get upset and quit and we can't afford that either.
Part of me thinks it's not worth the drive but I am making a lot more than I was before.... so i'm going to try to stick it out and just hope I do a good job.
Did he keep having to stop and go do something else? I know sometimes a task that normally should only take 15 minutes ends up taking a lot longer because you have to stop and take a cake order, or write on a cake, or answer the phone, or give out a free cookie, or you can't find what you need, etc.
Oh I completely understand that, it happens all the time when you think oh i'll get this this this and this done and then a wave of customers comes by and messes up your plans.
Don't get me wrong, he's a nice guy, i hope that with time he can speed up and improve because he has a good attitude about it at least.
I'd talk to your coordinator first and see what they think, since your store manager obviously isn't helping by taking your best employee.
I'm a new department head too and honestly the thing I hate hate HATE the most is training new people. I had a guy who took 2 and a half hours during his last shift to cut 4 cakes for cake for 2's. FOUR CAKES!! I didn't even know what to do, if I tell the guy he's slow as hell he'll probably get upset and quit and we can't afford that either.
Part of me thinks it's not worth the drive but I am making a lot more than I was before.... so i'm going to try to stick it out and just hope I do a good job.
Did he keep having to stop and go do something else? I know sometimes a task that normally should only take 15 minutes ends up taking a lot longer because you have to stop and take a cake order, or write on a cake, or answer the phone, or give out a free cookie, or you can't find what you need, etc.
Was going to say the same thing myself about the other things that come up. As my dept. manager had asked me to make cookies and another back up that used to work in bakery, that is not over in deli sent over one of their people. To keep him from talking to his one friend over there so much to help me. And even though I got him started on doing the cookies and was doing some of them with him. I had to keep stopping and starting to help with customers, even re-arrange some of the tall boys so that enough could even be free to use to put the cookie trays on there. And being asked to finish bagel slack out. Heck it was a hot mess. I really wish, at times that if someone assigns you something to do, they make sure no one else pulls you off of it til it gets done. As I frankly feel like sh*t not getting things done in a timely fashion. But it can't be helped when they are like hey I need you doing X,Y, and Z from one dept. head and then the other manger is like I need you on this or that other thing too.
