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Post Info TOPIC: Is it possible to speed up an ACSM promotion? [backup program]
Impatient CSR

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Is it possible to speed up an ACSM promotion? [backup program]
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So...........what I heard from one of the current ACSMs at my store is that Kroger has trouble keeping employees UNLESS they gradually (like a conveyor belt) keep moving people into the 'backup program' so people can become ACSMs and make twice their current wage if not more. Cuz people need money and making a crappy wage sucks.

 

That ACSM in particular makes 18/hr, which sounds a lot better to me than 8.50/hr. Now, I have one CSR ahead of me for the 'backup program' and I am possibly in a pissing contest with another current CSR. Our colleague recently went off for the backup program, but even they told me that "it'll come" for me in good time.

 

I got up to the CS desk late last summer (2016) and soon became "bookkeeper", basically doing what the ACSM also does at night. I tried to ask for morning shifts so I can learn how to open, but was told to "master the closing process first." The person ahead of me has only had morning shifts TWICE. I've asked to run floors a couple times, but got shot down. I think I'm "there" when it comes to closing. One night I even did the CSR tasks like closing things down, reports, etc *AND* all of the till stuff, SCO stuff, etc. Perfect night, honestly.

 

But it aggravates me knowing I have an endless stream of 3-11s or 4-12s at 8.50/hr instead of being put into the backup program. I've been pretty aggressive. I got up to the desk by asking for it, I asked to be bookkeeper, and I let my CSM know that I want to keep moving up. Another ACSM says they don't think it'll be longer than 1 year from now before I go out for training, but that is still a long time, and I have plans for my life that are not possible at 8.50/hr. (Marriage, kids, house, etc).

Can you go over your store's "pace" and apply for the backup program somehow? The pending-ACSM that is out for training told me they had to remind management of 'the plan' for them to be trained because management 'forgot.' Or should I talk to my CSM *again* and look impatient while I do it?

 

What should I do? How patient should I be? Are there any other similar jobs out there? I like doing office stuff, and I'm in law school (at least three years out).



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Guru

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More than likely you'll just have to wait it out. People quit or get moved around all the time..... and that $18/hr is only when your department head goes on vacation and you're filling in for them. Otherwise you're still jut making 8.50.

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Would you like fries with th... I mean, your milk in a bag?



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I don't think that's true everywhere, in Cincy/Dayton, ACSM is actually a backup position and as far as i know, they get a manager pay rate similar to how the Assistant Deli Manager/Bakery manager gets paid $17.86 an hour.

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Anonymous

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BagBoy wrote:

More than likely you'll just have to wait it out. People quit or get moved around all the time..... and that $18/hr is only when your department head goes on vacation and you're filling in for them. Otherwise you're still jut making 8.50.


 No every ACSM here makes a good wage. Trust me, I cash their checks. One out for training already makes $14/hr, but if promoted will make $18.



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