A few months back we were down to only two working pallet jacks and one power jack in the whole store. Both straddle jacks were fine. This went on for nearly a month...and freaking vendors always had them. Fast forward to a few weeks back a couple new hand jacks come in and they fixed the wheels on the two broken ones finally, and yet it always feels like I can never find a hand jack with 6 working ones in the store now. Of course the second power jack has yet to be fixed, going on 3 months now, so if the working one doesn't get charged you're fooked.
So what's going on in your store, how bad has it ever gotten? Any equipment in other departments that I don't know about broke that they always drag ass about fixing yet still want you to finish your job on time?
oh my, it's gotten quite bad at my store. we have six jacks total, 3 yellow hyster ones and 3 white crown ones. we also have 2 power jacks (one hyster and one crown) and a crown straddle jack.
2/3 of the hyster jacks have broken hand releases so you have to use the foot pedal. their wheels seem to be going bad because they are terrible at moving heavy pallets. the white crown jacks, which i personally find superior to the hyster ones, are nearly unusable because the wheel bearings fell out in 2/3 of them. there's only one good crown jack that i'm forced to use because there's no other way to move my canned food.
the power jacks are banned on the sales floor, but my bosses used them anyway, until just recently a coke vendor put a giant horseshoe dent in one of the shelves, so now anyone caught using them is getting a write up.
We have mostly 1 year old equipment. 2 Straddle stackers and 2 power jacks. The power jacks are getting beat up but they are repaired promptly if they are broken.
We have 3 old Crown jacks and about 25 Yellow Hyster hand jacks. 1/2 of the releases are broken on the Hysters the same as nightcrewzombie said. Half are stored because we don't need all of them.
Keep pestering your store co managers to order more hand jacks if your store needs more. They are only allowed to spend so much on supplies so they might only be able to order one at a time.
lets see here...our equipment we often use to make our day run more efficently:
1. U-boats: in fair condition. you may have to fight to get it to go straight, especially when it wants to turn in the opposite direction. we kept trying to force one to go straight when it wanted to turn right, it then decided it wasn't having any of that so it fell on its side. luckily it was empty. usually you can make it go in a straight enough line to make it manangeable.
2. Extension cords: kept in "good" (piss poor) condition with electrical tape. we use our cords to power our shop vac. we pulled off extension cords from the sales floor to replace the damaged one only to have our invetory clerk come down on us saying we are causing shrink by doing that.
3. shop vac: it is a literal eco-system on the inside. when using it i had to "advise" the "citizens living inside the shop vac holding area" they needed to leave for bit. that and the fact our shop vac when it is working is a slimy grimy gloppy mess on the inside and smells like a dead elephant on the Senrengetti plains in africa. that thing NEVER gets cleaned out. last time i saw it clean was in fact, the first day it was bought some years ago.
4. Pinpad readers: when they work, they are fine. but lately they have been deciding that they want to act up and freeze up the entire register. they tend to do this when it is insanely busy and the customer is in a hurry. so therefore we must go to another register, re-ring up their entire purchase and hope that current register we are on doesn't decide to shut itself down as well.
in short we need a new overhaul. rather than put (non-working) "band aids" on it, how about forgoing the UNNECCESARY bonuses that upper management does NOT need, actually REPLACE the damaged equipment if it needs to be replaced.
all i know is if yall still have those straddlers that only move up and down, you need to ask someone in management where to get the kind that also move side to side! we have them at Walmart, and they rockkkk!
I work in the bakery and we have the ****tiest bread slicer that was probably made in the 60s. The blades are fixed so it has a fixed slice-thickness (people complain about the thickness). The "feeder" prongs also stop about an inch away from the blades so with baguettes I literally have to REACH MY HAND INTO THE RUNNING BREAD SLICER to push the bread through. If i lose my fingers one day, it will be because of this. Management will not get a new one, and it pisses me off because a new store I've been to has a self-serve bread slicer with adjustable slick-thickness. Our slicer doesn't have a catcher either, so we end up putting the trashcan with a baking pan over it to catch the bread.
Another big complaint is that the floor tiles are just so uneven around the drains, that the gunk just collects around the drain instead of going in it. We need a new scrubber, squeegee mop, and a hose with actual water pressure. I barely have enough time to clean it, even with the crappy equipment, yet I get blamed if they think it's dirty. It was gross and dirty when I got hired!
The floor in the bakery in my store is so sloped, that the damn trolleys won't even stay put half the time. you'll be in the middle of doing something and your cart will roll away on you! Idk who remodeled that store but they definitely screwed that up big time!!
