They were buying beer, and I asked them for their ID, and she responds "are you ****ing kidding me right now? I'm yalls night manager." And I'm like well sorry, I work during the afternoon. I've never stayed past 10pm. Sorry this is the first time I've met you.
Then she mumbles on some words I assume to be more indicative of how offended she is. I mean, can you really blame me? I've never seen her before, and she looked like she was 19, with those baggy pants sweatpants and backwards baseball cap.
They were buying beer, and I asked them for their ID, and she responds "are you ****ing kidding me right now? I'm yalls night manager." And I'm like well sorry, I work during the afternoon. I've never stayed past 10pm. Sorry this is the first time I've met you.
Then she mumbles on some words I assume to be more indicative of how offended she is. I mean, can you really blame me? I've never seen her before, and she looked like she was 19, with those baggy pants sweatpants and backwards baseball cap.
She's an idiot, but what can you expect from a Kroger manager? She should have been flattered that you thought she looked young enough to be carded. Plus it only takes two seconds to get an id, and anyone can be carded including a manager. I have been carded going through uscan at my store as well, and I've worked there for years, but it is there job, so I don't mind. What if you didn't card her, then she could complain you weren't doing your job.
Everyone at my store the old way (before Krog) would be carded, didn't matter if you were Staff or not, no ID, no sale, end of story. This was also showing our customers that, no we don't play favorites and we do our jobs as we are expected to.
I'm a night manager and well, I know very few of the staff that works second shift, and most of those are only because they work other shifts or they're in my department. Don't know why she would be offended because I don't know anyone on the front end outside of the manager, the assistants, most the USCAN cashiers (since they've worked nights), and a few of the early bird cashiers. And you're early birds in meat/produce/etc, but besides that I don't keep up with names or faces or expect anyone else to do so. I've come in on an afternoon, looked in the backroom in normal clothes, and had some girl go "You can't be back here sir" and get a good giggle out of it. Nothing to get upset about; you're not that special that everyone should know who you are.
But a young woman being a night manager ... no comment. She was in the wrong though. As a manager of any type, you should always have a positive demeanor even when you're not working. You're held to a much higher standard.
