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Post Info TOPIC: Will Scan bag and go eliminate cashiers?
Anonymous

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Will Scan bag and go eliminate cashiers?
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Will they be gone?



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Anonymous

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No..Because I pay with cash and hate u scan, iwant someone to bag my order unless I get a discount



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Guru

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In the short term, it will not eliminate any positions, in the longer term it will. But its not being introduced to eliminate positions, it being introduce to eliminate the hiring issues. Customers will still have the option to either use SCO/SBG or Checklanes.....

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Mr Frontenac

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Well, good thing I don't plan on being a cashier for the rest of my life. To the future. To the robots taking over the world.



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Anonymous

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Yes



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Anonymous

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Soon kroger won't have any cash registers



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Mr Frontenac wrote:

Well, good thing I don't plan on being a cashier for the rest of my life. To the future. To the robots taking over the world.


Yes, that is the master plan. Replace all Kroger labor with robots.  The next step is to replace middle management with robots and then finally, upper management.

I don't worry about it.  I will be pushing up daisies before everything is finalized.



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Here for the fun working environment.

Anonymous

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Cashier positions won't go away entirely... but I have no doubt that part of the purpose behind Scan, Bag, Go is to eventually allow for the reduction of front end hours. The more people that use Scan, Bag, Go, the fewer cashiers/baggers the front end will need to schedule on any given day. Like, I'm sure that before Self Check Out was a thing, the front end was allotted more hours. I believe too that ClickList, at least partially, exists with the goal in mind to reduce foot traffic in stores so that staffing in departments like the front end/service departments can be reduced. Pretty much everything Kroger does is geared towards lowering operating costs while increasing profits... which is understandable, since the company, like any other, exists to make money. That doesn't mean the average employee isn't "hurt" by this or that this is justification for the low wages Kroger pays... it's just how it is.



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Guru

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I counter this, Clicklist is a very labor intensive department, its only exists because of Amazon and other online retailers.  But with saying that, Clicklist bring in sales that might not have existed before at the store and also allow customer inside traffic to be lowered a little.  If Clicklist could get transitioned to the delivery model, Clicklist staffing could be lowered even more as all order could be filled in one central location (more productive).  



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Anonymous

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Mr Frontenac wrote:

Well, good thing I don't plan on being a cashier for the rest of my life. To the future. To the robots taking over the world.


 I actually hope that they do eliminate cashier positions because krogers cashiers are terrible 



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Anonymous

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You get what you pay for, which in this case is the minimum allowed by law.

I also hope that it eliminates cashier positions because being a Kroger cashier is terrible.



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Anonymous

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EUID_Unknown wrote:

I counter this, Clicklist is a very labor intensive department, its only exists because of Amazon and other online retailers.  But with saying that, Clicklist bring in sales that might not have existed before at the store and also allow customer inside traffic to be lowered a little.  If Clicklist could get transitioned to the delivery model, Clicklist staffing could be lowered even more as all order could be filled in one central location (more productive).  





For every one ClickList position, you can potentially eliminate two front end positions - one cashier, one bagger, if enough business in store could be moved over to eCommerce. That's the point I was aiming to make.

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Guru

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You have not really looked into the Clicklist process!  Yes, FE transactions might be lowers, but the productivity of FE (Cashiers/Baggers) compared to Clicklist is nothing comparable.  1 Clicklist position does not eliminate 2 FE positions, because the standard for 1 order is staffing Clicklist with 1.4 hours of associates.  Picking orders actually takes a good amount of time for associates, then add the staffing of the pickup location.  NO FE positions would be eliminate since FE staffing is fluid with the level of business and desires of associates availability.  



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