This is one of the reasons that I am retiring hopefully in 2019. Kroger does not care about their employees. How can people pay bills and etc. if they do not have a job? I see these corporate people come in and they think they know everything. These has never worked their way up in the company. They should actually have to work in the stores and see what it is really like to work.
The end of checkers and baggers it won't happen for a while but the front end will prob be cut in half
Good, cashiers suck anywhere, but at Kroger they are particularly bad. It's why ive been dying to get off the front end. It's a hell hole. Cashiers are rude to customers, rude to other employees, they plot and scheme along with supervisors and Cam's and when you don't want to be around them, they won't leave you alone. Half of them steal, and let or encourage customers to steal. Don't blame Kroger for phasing out the front end. I am a cashier and I am sick of the front end.store managers won't manage it.
In my opinion if u take 70% of the checkers off the front end and put them In a my other dept they wouldn't even survive one weeks worth of work that the other dept does
Amazon GO while cool isn't going to change anything, you have to think the overall picture. For Kroger, Walmart, Target to implement this you would have to install so much technology it would be everywhere. The biggest challenge will be the human factor, while it seems cool, your going to "big brother" concerns and then also smaller stores not changing from the current cashier checkout. For this to also work, you would have to have everyone also have a credit card, store shopping account and not try to "game" the system. What happens when something is blocking a ceiling camera and the system does not see who picks up the item?, what happens with random weight items? There are just too many variable for Amazon Go to work without massive shrink. The only way checkout would change is with RFID or Online Ordering/Delivery. Whatever happened to they flying cars, space travel, food replicators, robots and all the other cool stuff that was predicted to be in the future in the 1950's?
I think that would be too drastic of a change for your typical Kroger customer. I feel like a majority of customers in general still prefer or are more comfortable with the traditional style of grocery shopping. Even with the convenience of ordering product online and having it delivered at your home and services like ClickList, plenty of people still come into grocery stores on a daily basis and shop the way they've been shopping for years. A lot of these people won't even use Self Check Out. Amazon Go, at least right now, appeals to what I believe to be a very niche demographic and I'm not sure it will even be deployed by companies like Walmart or Kroger on a large scale within our lifetimes. At some point perhaps, but that point is pretty far off in the future, I think.
