So I had this lady the other day on my Uscan. She accidentally pressed the help button. When I came by and I asked, "did you need help?" I got no response from her. Didn't even look my way, just kept scanning. I asked again. This time putting myself right square in her line of sight, and louder, practically almost shouting, "excuse me ma'am, did you you need help?" Nothing, not a glance, not a word, not even a mumble. Finished paying and walked away like I was never there.
So I had this lady the other day on my Uscan. She accidentally pressed the help button. When I came by and I asked, "did you need help?" I got no response from her. Didn't even look my way, just kept scanning. I asked again. This time putting myself right square in her line of sight, and louder, practically almost shouting, "excuse me ma'am, did you you need help?" Nothing, not a glance, not a word, not even a mumble. Finished paying and walked away like I was never there.
Wow that is honestly amazing. Usually whenever I'm ignored, they at least look at you or answer you the second time.
So I had this lady the other day on my Uscan. She accidentally pressed the help button. When I came by and I asked, "did you need help?" I got no response from her. Didn't even look my way, just kept scanning. I asked again. This time putting myself right square in her line of sight, and louder, practically almost shouting, "excuse me ma'am, did you you need help?" Nothing, not a glance, not a word, not even a mumble. Finished paying and walked away like I was never there.
Wow what a rude bitch. Glad I dont have to deal with customers
I learned to use a light touch and only when they ask. For the most part customers are total dickholes to the uscan attendant. They mouth off at the machine then carry it to the attendant and mouth off at them. I literally could give a **** about customer service at self check. I know management encourages you to pull customers over but I don't even bother because I've been cursed at given **** looks (don't even bother) and everything in the middle. I only interfere when they ask otherwise I slack off leaning against the wall. It's designed for autistic people but more than half of society can not use it.
The nice thing about the 2018 programing is we have to clear less error massages from people being stupid. All we have to do is clear id and press the payment format because they forgot. I got tired of sounding like an ass explaining everything so I just walk up let them speak their mad two cents to you and press a button. Then walk away. I'm sick of customers treating you like ass holes at self check.