They turned off the 4011 PLU for bananas. I can't believe they did that. All in an effort to force everyone to scan produce stickers.
That has been a lot of fun at the Uscan. Customers going to press the banana button, oops, set aside item and continue. Oh, no mam, ya gotta scan the sticker. What? Why, that's dumb. I know maam.
I wonder if they're gonna turn off all the produce PLUs in the future.
Most of the customers at the Uscan just put the bananas in their bag as if it had been scanned...
Was this a decision by the Store? I can't see Corporate decided to do this......In reality Produce Scanning cant really be enforced at SCO...just encouraged.
Huh. Doesn't surprise me. That sounds just like the kind of thing they would do to "fight" shrink.
I almost wish they would shut off produce PLU's. So much produce doesn't have stickers or won't scan through the bag. I'd love to just throw it down the belt.
So the 4011 code dont work? What if the sticker decides not to scan? If this was corporate idea it doesnt surprise me one bit. Its not the first stupid thing they e thought if and it wont be the last.
Wow that is stupid but it sure sounds like something they'd do. If they do this company wide it is going to be a real headache because I swear a lot of the produce wont scan either because it doesnt have a sticker at all, its bagged or the sticker is messed up. Customers already expect you to scan their order quickly and if you take more than a second to scan something assume you are stupid and don't know what you're looking at and bark what it is and the price at you like that is supposed to make it happen. This will make more time be wasted due to people having to find a sticker to scan and just leave customers angrier and we're the ones that are going to suffer for it, not corporate or management cause lower employees always get all the abuse and are blamed for everything.
This is seriously making me want to leave the Front End, its just hell and there is nothing good about it at all.
So what do you do if you get a bunch of bananas with no UPC sticker on them? I see it pretty often if someone just wants a couple of bananas and tears them off the bunch.
Alright. I found out the reason why the managers at my store did it. Turns out it was because there were people who were trying to casually buy (steal) stuff from the salad bar, and they would be ringing it up under stuff like bananas. So they'd be getting salad bar food for the price of bananas.
As for the matter of what do we do if there's no sticker on the bananas... Well, they have the stickers on each register, so the cashier can just scan them.
As for me, personally, I've already memorized the UPC code for the chiquita bananas. So I just type it in.
Having stickers for produce at the register defeats the purpose of the whole produce scanning! The idea is to scan the physical item since the sticker will correctly identify it. Deleting the Bananna PLU isn't going to change that, they will just ring the items up under another cheat PLU.
Alright. I found out the reason why the managers at my store did it. Turns out it was because there were people who were trying to casually buy (steal) stuff from the salad bar, and they would be ringing it up under stuff like bananas. So they'd be getting salad bar food for the price of bananas.
call corporate and tell them, everyone involved at store level will get in trouble. this is not something that is okay to do to customers and something that is not to be decided at store level.
Alright. I found out the reason why the managers at my store did it. Turns out it was because there were people who were trying to casually buy (steal) stuff from the salad bar, and they would be ringing it up under stuff like bananas. So they'd be getting salad bar food for the price of bananas.
call corporate and tell them, everyone involved at store level will get in trouble. this is not something that is okay to do to customers and something that is not to be decided at store level.
This is all TOTALLY ridiculous. I have doubts that this is really going on........sounds like a mistake/ misunderstanding within just one store.
The PLU # 4011 (regular bananas) is very probably the MOST WELL KNOWN PLU number used in the ENTIRE store. Most people who buy a lot of bananas and use the self-check-outs very often, already have the number memorized.
Did they turn it back on or did it get "updated" when price changes occurred? Normally, there is a weekly file maintenance file that updates items to their corporate "standards".
