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Post Info TOPIC: They reposted the Clicklist supervisor position


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They reposted the Clicklist supervisor position
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They posted it again for my store after they didn't get anyone to interview the first time, and they tried promoting the lead, guess she turned it down (again? I kept hearing she was taking it, then not, then taking it, then not again)

Clicklist is extremely understaffed in my store and they've had a ton of late orders recently.

A friend of mine just recently got the same position in another store. Part of me wonders if I should apply for it just to see what happens, but another part of me is afraid to see what management would say, would they take me seriously or just laugh it off? I have no Clicklist experience but i have 2 years of department head experience.

And of course due to the staffing issue in my own department it'd be very much just jumping from one mess to another. Any advice?



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Anonymous

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My current ClickList supervisor was a Drug/GM Department Head, so I think being a department head already gives you at least some of the experience you need. As long as your okay with going salary and thus not getting any overtime while working 10+ hour days (which you will, since the department is understaffed and has a history of late orders).

A lot of ClickList is straight up common sense. Things like what makes a good substitute, what should and shouldn't be picked as far as produce, meat, etc... There are little details though, and there is paperwork, some of which is fairly easy to figure out, some not so much - same with operating the register and computer in the ClickList staging area. If you have good support from the e-Commerce district team, it's not terribly hard to pick up and learn a majority of the stuff within the first month.

You'll be a part of salaried management, so it will look nice on your resume. So, if that's important to you, you should interview for it. If you get the position, focus first and foremost on scheduling as well as taking the picking productivity report for the previous days, imo. Get your fastest people in EARLY. Get ahead early to stay ahead throughout the day as same day drop down orders come in. But also try and schedule so you have coverage once your morning people go home. If you do get the position, you should go in early, say 5:00AM or 6:00AM and help with some of the easier picking - like frozen and oversize, so that frees up your people to focus on the longer, heavier ambient and refrigeration runs. If you can get your store manager and ClickList district field agent on the same page, request an ORDER CAP until the department gets straightened out to prevent excessive late orders. Be prepared for long, long hours initially, especially with Thanksgiving and Christmas coming up. As long as your okay with say coming in at 5:00AM or 6:00AM and maybe not leaving until 5:00PM or 6:00PM, all of which is straight up salary pay, then consider it.



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I would suggest not applying, yes, it can be a stepping stone into MGMT, but Clicklist is only going to get more and more difficult. Think about when you first started in Bakery, you had how many people....and little by little hours were eliminated.....people became more "productive" (HA).

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I'm not sure yet if i want to apply or not. But I see pros and cons for both, on one hand, I'm just feeling like I need a chance of pace, i've been stuck in the same situation for the last year in the bakery, every time we hire someone, we end up losing them and being back to square one. I like my store despite all the understaffing, i just don't know if i want to be stuck in this situation forever. And there's too much pressure on deli/bakery as well with the excessive inventories month after month. Do I really want to be doing this in 20 years?

But my own self doubt worries me. What if i bring it up to management and they tell me i'm not qualified? And yes EUID I know you're right on that too. They say Clicklist is the wave of the Kroger future, but they haven't been in any hurry to help my store get back in shape either.



-- Edited by 4hourrush on Tuesday 6th of November 2018 08:52:59 PM

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Anonymous

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It may be the future, but I see in many stores that there is a serious understaffing problem, which means they will have to hire more people or the ones they've got will have to shoulder much more of the burden...It's one thing to have a good idea on paper, but to implement it in reality, you have to have the people to make it work...It'll be interesting to see what happens, though...The future of Kroger is Clicklist? Maybe, but wait till they start hiring delivery drivers...Gotta compete with Walmart, you know, and we all know over the years how bad Walmart has been...Still, it seems that every time Walmart implements something new like higher minimum wages, everybody else has to follow suit...

Regarding the Clicklist specifically, I would ask myself "What am I getting out of the deal?" and find out as much as you can about it before making any rash decisions...Always know what you're getting into!



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Ok so I worked up enough courage to mention it to the co-management team today (my store manager wasn't there). They were all sitting in the office when i got to work so i decided to go for it.

One co-manager told me that i needed to heavily consider it before applying, because he asked me "how many hours do you want to work" and I said, "well i'm already working over 40 now" and he says "yes, but you'll only get paid for 45 hours no matter how many hours you work". which is definitely true. But he did say i had the dept head experience so yeah i could apply.

Another co-manager told me "well the worst they can say is no so what do you have to lose?" and told me that he likes being in store management, that a lot of them don't, so take what some co's say with a grain of salt. He was the most encouraging which is funny because he's not even my actual co-manager, he's just helping out from another store. He told me to talk to my store manager about it as soon as possible. But he told me the insurance cost would go way up so i do need to look into that.

The last co-manager got very quiet which surprised me, he gave me a look of surprise and shock when i said i was interested. I don't know if he was freaking out at the potential of losing their bakery manager after they just lost their deli manager or what, lol.... but I got weird vibes from him about it today.

So.... i guess i'll be brave and talk to my store manager tomorrow if i see him. At least to feel him out and see what his opinion is on this.

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Anonymous

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That's true about the insurance... salaried management has different insurance than hourly employees, and I do indeed believe it's more expensive. So, your health insurance is gonna go up and you may actually make less as an e-Commerce Supervisor than you do now with overtime as a Bakery Department Head since e-Commerce Supervisors get paid less money than co-managers do. If you're okay with that though, then yeah, talk to your store manager.



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