just curious, are the power jacks at your store janky too? ours bump and rumble with every wheel rotation, even on flat concrete. we had to hockey tape the entire cover panel on our hyster jack which makes it rumble around and look even more ghetto. our crown jack is far superior but is so terribly unstable, you have to turn the tiller super slow or you scrape and bottom out. is it so much to get our power equipment decently maintained? our store recently acquired a shiny brand new hyster straddle jack, but can't fix their power jacks? cmon!
Too many goof balls allowed to use them. That's why we can't have anything nice.
The Hyster covers are a bad design. Ours fall off if we hit a bump. Our two machines are about two years old and already showing a lot of wear and tear.
I was at one store that bolted the cover on with a clamp type brace.
The back guard hangs onto the battery plate and then gets two bolts on the lower sides. It is hard to put bolts in after the battery is installed so most people just hand tighten the bolts. After a few thousand bumps, the bolts fall out and the guard will constantly be banging around.
As for scraping the floor on turns, there might be a wheel for balance missing. I think there is supposed to be a balance wheel on both sides of the drive wheel. I could be wrong. I think it looks like a caster wheel. I am not sure what it is called. When we had a Crown, the wheel frame was still there but the wheel was missing. Always scraped vinyl floors if not careful. You might be able to report that a balance wheel is missing and get a co manager to put it on the hub. The Kroger tech may or may not replace it. The biggest problem is communication. Everyone is aware of a problem but no one knows how to report it. The managers are supposed to put it on the hub. But, don't because no one tells them.
This was a discussion with a District manager. He is happy to ask corporate for new equipment. But, the first thing he is asked is, "did it get put on the hub?". He said everyone is asking for new pallet jacks but no one has put the old ones on the hub for repair. I know pallet jack load wheels are about $85 for a pair. I had to use an accetylene torch to remove the old ones. I am confident a kro tech won't go to the trouble of replacing a wheel with a bad bearing on a manual pallet jack. Too much work. The one I fixed is still working great after 3 years.
-- Edited by Anonymouse1 on Saturday 24th of November 2018 10:52:42 AM
just curious, are the power jacks at your store janky too? ours bump and rumble with every wheel rotation, even on flat concrete. we had to hockey tape the entire cover panel on our hyster jack which makes it rumble around and look even more ghetto. our crown jack is far superior but is so terribly unstable, you have to turn the tiller super slow or you scrape and bottom out. is it so much to get our power equipment decently maintained? our store recently acquired a shiny brand new hyster straddle jack, but can't fix their power jacks? cmon!
Surprisingly enough our power jacks are still pretty good. It's just the manual ones that totally need a overhaul as you can barely move them without wobbling, bumping along, making squealing and screeching sounds. Hence I hate having to get one when there is no pallet on there. Like nails on a chalk board to me going from the back dock to bakery, just ugh.
Yep, the ones that are at every store I go to are the same way (I work for the reset team now), at one store they had to take the cover off one because it wouldn't work with it (even though it says to never remove it, lol).
leading up to when I left Kroger for Walmart nearly three years ago (hall-a-luyer ! time sure has flown.), I think we still had this old grey clunker that I can't even remember the manufacturer's name of. come to think of it, there was no name visibly printed on it. one of our two hysters was taken out of service for repairs. unfortunately, not the one that the steering was so stiff on it made your wrists hurt to turn. this old fart cannon replacement looked like it was pulled out of retirement from a basement at Kroger headquarters in Cincinnati, for one last hurrah, after sitting dormant since the late 70s or early 80s. it was the most jerky machine ever, i mean it really rocked and rolled, and had an oversized body that made maneuvering inside trailers very challenging. in addition to its tendency to wobble side to side, the throttle was ridiculously sensitive, and it alone would potentially cause a pallet to topple over backwards onto the driver. at least its cover never fell off, but even worse, this thing was an absolute nightmare to unload a truck with. especially one of those pallets that the jackoffs in the warehouse stacked the lightest cases on the bottom of, and heaviest on top. one advantage, and surely the only advantage of this beast, was that it was all steel or metal etc. much like the way old cars and trucks used to be, it could take a beating and barely get a scratch or fall apart, as compared to the other jacks above.
leading up to when I left Kroger for Walmart nearly three years ago (hall-a-luyer ! time sure has flown.), I think we still had this old grey clunker that I can't even remember the manufacturer's name of. come to think of it, there was no name visibly printed on it. one of our two hysters was taken out of service for repairs. unfortunately, not the one that the steering was so stiff on it made your wrists hurt to turn. this old fart cannon replacement looked like it was pulled out of retirement from a basement at Kroger headquarters in Cincinnati, for one last hurrah, after sitting dormant since the late 70s or early 80s. it was the most jerky machine ever, i mean it really rocked and rolled, and had an oversized body that made maneuvering inside trailers very challenging. in addition to its tendency to wobble side to side, the throttle was ridiculously sensitive, and it alone would potentially cause a pallet to topple over backwards onto the driver. at least its cover never fell off, but even worse, this thing was an absolute nightmare to unload a truck with. especially one of those pallets that the jackoffs in the warehouse stacked the lightest cases on the bottom of, and heaviest on top. one advantage, and surely the only advantage of this beast, was that it was all steel or metal etc. much like the way old cars and trucks used to be, it could take a beating and barely get a scratch or fall apart, as compared to the other jacks above.
You left Kroger for Walmart? I toiled for that beast for 15 years. You basically jumped from the proverbial pan and into the fire
leading up to when I left Kroger for Walmart nearly three years ago (hall-a-luyer ! time sure has flown.), I think we still had this old grey clunker that I can't even remember the manufacturer's name of. come to think of it, there was no name visibly printed on it. one of our two hysters was taken out of service for repairs. unfortunately, not the one that the steering was so stiff on it made your wrists hurt to turn. this old fart cannon replacement looked like it was pulled out of retirement from a basement at Kroger headquarters in Cincinnati, for one last hurrah, after sitting dormant since the late 70s or early 80s. it was the most jerky machine ever, i mean it really rocked and rolled, and had an oversized body that made maneuvering inside trailers very challenging. in addition to its tendency to wobble side to side, the throttle was ridiculously sensitive, and it alone would potentially cause a pallet to topple over backwards onto the driver. at least its cover never fell off, but even worse, this thing was an absolute nightmare to unload a truck with. especially one of those pallets that the jackoffs in the warehouse stacked the lightest cases on the bottom of, and heaviest on top. one advantage, and surely the only advantage of this beast, was that it was all steel or metal etc. much like the way old cars and trucks used to be, it could take a beating and barely get a scratch or fall apart, as compared to the other jacks above.
You left Kroger for Walmart? I toiled for that beast for 15 years. You basically jumped from the proverbial pan and into the fire
yea but I'd never go back to Kroger. not to hi"jack" this thread with my reasons why, but here you go:
Kroger: 7.25 starting pay. 7.55 when I resigned after 2 years. (then they conveniently raised entry level to 10 dollars an hour days after I left, but still not enough to change my mind.)
Walmart: 11.30 starting pay (slightly higher pay than normal, on account of my retail experience). 11.53 after 1 year of employment.
Kroger: nickel and dime raises whenever they feel like it that are more of an insult than anything. no sales bonus. no black Friday and subsequent discount.
Walmart: pay raise at least once a year, usually no less than a quarter increase (based on your annual employee evaluation which as long as you make an honest effort, don't waste time, and show initiative is an easy raise to earn). 200-300 dollar bonus every so often for meeting sales goals.
Kroger: screwed me over in my attempt to advance in the company. (long story short: confusion between the assistant manager and the guy at Kroger training center that he was texting about it all, as far as whether I should travel out of town to train for a department lead position, or train in our store by "telecommuting". this confusion on their part somehow led to me being "disqualified from graduating from the program," through no fault of my own (going where I was told to go). they did do one thing right, as far as mileage compensation for my wasted trip 2 hours away from home.
Walmart: sends you to "Walmart academy" for advancement training, and actually promotes you.
Kroger: 401k and stock purchase program, but at the old pay rate, could barely afford it unless you're department lead or higher. union benefits if you are a member, with very little copays, it was worth it to be a member although it didn't leave you with much take home pay.
Walmart: 401k, HSA, and both of those paycheck contributions matched by the company up to 6%. stock purchase program.
Kroger: extremely inconsistent hours to work from one week to the next. also, that "bumping people for hours" BS that can cut your pitiful 15-20 hours a week down even more, and there's supposedly NOTHING you can do about it due to their seniority over you, outside of bend over and get f***ed even more by this company.
Walmart: almost always 40 hours to work if you're full time like me, no less than 32 as far as I've seen in my nearly three years. you can take open shifts to get back up to 40.
but I digress lol you get the point.
-- Edited by mangobiscuit on Sunday 25th of November 2018 01:28:23 PM
This is how it seems to work at my store concerning power equipment:
If your power equipment fails to work, shuts itself down at critical times follow repair instructions:
1. Put a "band-aid" over non/poorly working parts.
2 . If that fails to correct issue, utilize shrink wrap and tie them to a (non) working 'temporary' (permanant) position until maintenence shows up (with more band-aids) to fix (do ABSOLUTELY nothing ) the situation
3. If it is power cord, a sinple wrap with duct or electrical tape will (not) do the trick. It is (not) safe to use then.
If you take it upon yourself to order NEEDED equipment sh*t can and WILL hit the fan.
This is how it seems to work at my store concerning power equipment:
If your power equipment fails to work
I almost forgot, but you just reminded me with that post. ours frequently never worked due to... you won't believe this... not being plugged in to charge after their battery ran out of juice. derpppp. this was the level of common sense at my store. when it's time to unload a truck is when you typically find out that they're dead. hand jack it is, so I can break my back some more.
