How does someone become a Lead when they don't know how to do the job? Our Lead doesn't do the PPSTs right, doesn't do the ordering or inventory right, and doesn't do the scheduling right. I mean I don't get it. We are always out of something, usually the most important things. Like Yellow aprons, rotisserie bags, rotisseries, Tenders, gloves, rite wraps, containers, meat and cheeses, salads, etc. When day shift works, they leave things out all day, then we have to toss it at night. Day shift never takes out the garbage, clean their dishes, or fill things when it gets empty. They leave the responsibility for the night shift. Then night shift doesn't have enough time to do their nightly clean and/or serve their customers. Shouldn't a Lead train their employees correctly? Shouldn't they have to? I think management needs to do their jobs and start writing the Leads and FSM up for not training their employees right and for not making sure their job is done right. Put the right people in the Lead position and get rid of these lazy ass ones, that don't care about their jobs. If the GM's really cared they'd do what was right and make their stores better. Peole blame it on corporate, but it isn't corporate putting this people in charge. It's the GMs.
-- Edited by MyOpinion on Wednesday 28th of November 2018 09:00:16 PM
__________________
Deli/Bakery
Anonymous
Date:
RE: No wonder Kroger losing alot of their stores, start writing up Leads and FSMs !!!!!
I think there's a lot of people in management positions who don't know what they're doing, and I don't just mean Kroger. Look at all the stores that have either gone completely out of business or closed the majority of their stores: K-Mart, Toys R Us, Sears. Then there's General Motors, which wants to shut down several of its plants. I think people in corporate positions should be held accountable when they run a company into the ground and put hundreds if not thousands of people out of work while they themselves collect multi-million bonuses.
__________________
Anonymous
Date:
RE: Start writing up Leads and FSMs! If GMs really cared about their stores they would make it better.
Well, I don't think General Motors closing its plants has anything to do with management. It's because people aren't buying cars anymore; SUVs and pickups are the only vehicles moving real units. It's the same reason why Ford is killing off all of their cars but the Mustang (rumors of a 4-door coming) and the Focus Active (which is really just a small/crossover SUV); they're losing money on all of their sedans and hatchbacks.
But yeah, management in this company is a joke. Every time I consider moving up to make more money here (I'm night crew, and have been offered foreman three times between two stores but turned it down every time), I look at the people who are above me now and they're stressed out because of ridiculous company policies and having to take the blame and get yelled at by the store manager for things that are outside of their control. I've only been at my current store seven months and have seen four department heads leave, plus a handful of lower associates that were here before me because of the way our store manager handles things. No thanks; I'm actually about to move out of my current house and into something small and cheap just so I can go back to school and get out of Kroger. I'm about to have reached ten years of my life with this company, and it's gotten steadily worse over every one of them. I stuck around for the pay (pretty decent, compared to what people from other states in here are reporting), but I'm done. I'm not the type of person that can just put my head down and get on with what I'm told to do, when it costs me the same overtime that management is b****ing at me for. I know how to work productively, thinking longer-term than just getting through a single night, and am extremely organized, so it sucks when I have to fight department managers I actually like just because I can't bring myself to intentionally work stupidly for the ASMs and store managers who act like sheep.
How does someone become a Lead when they don't know how to do the job? Our Lead doesn't do the PPSTs right, doesn't do the ordering or inventory right, and doesn't do the scheduling right. I mean I don't get it. We are always out of something, usually the most important things. Like Yellow aprons, rotisserie bags, rotisseries, Tenders, gloves, rite wraps, containers, meat and cheeses, salads, etc. When day shift works, they leave things out all day, then we have to toss it at night. Day shift never takes out the garbage, clean their dishes, or fill things when it gets empty. They leave the responsibility for the night shift. Then night shift doesn't have enough time to do their nightly clean and/or serve their customers. Shouldn't a Lead train their employees correctly? Shouldn't they have to? I think management needs to do their jobs and start writing the Leads and FSM up for not training their employees right and for not making sure their job is done right. Put the right people in the Lead position and get rid of these lazy ass ones, that don't care about their jobs. If the GM's really cared they'd do what was right and make their stores better. Peole blame it on corporate, but it isn't corporate putting this people in charge. It's the GMs.
-- Edited by MyOpinion on Wednesday 28th of November 2018 09:00:16 PM
I've worked day and nights shifts in a variety of businesses, and every shift bitches about the ones before them. In their minds, they're the only ones getting anything done. This goes on EVERY WHERE.
How does someone become a Lead when they don't know how to do the job? Our Lead doesn't do the PPSTs right, doesn't do the ordering or inventory right, and doesn't do the scheduling right. I mean I don't get it. We are always out of something, usually the most important things. Like Yellow aprons, rotisserie bags, rotisseries, Tenders, gloves, rite wraps, containers, meat and cheeses, salads, etc. When day shift works, they leave things out all day, then we have to toss it at night. Day shift never takes out the garbage, clean their dishes, or fill things when it gets empty. They leave the responsibility for the night shift. Then night shift doesn't have enough time to do their nightly clean and/or serve their customers. Shouldn't a Lead train their employees correctly? Shouldn't they have to? I think management needs to do their jobs and start writing the Leads and FSM up for not training their employees right and for not making sure their job is done right. Put the right people in the Lead position and get rid of these lazy ass ones, that don't care about their jobs. If the GM's really cared they'd do what was right and make their stores better. Peole blame it on corporate, but it isn't corporate putting this people in charge. It's the GMs.
-- Edited by MyOpinion on Wednesday 28th of November 2018 09:00:16 PM
I've worked day and nights shifts in a variety of businesses, and every shift bitches about the ones before them. In their minds, they're the only ones getting anything done. This goes on EVERY WHERE.
I agree with you on that, but my point is it's not day shift or night shifts job to make sure things are done properly, it is the Leads. It doesn't matter what shift you are on, if you don't have what you need you can't get the job done right. Also it isn't the Lead or the manager tht looks bad to the customers, when we have to say we are out of something. It is the ones working at that time. Fresh and Friendly scores go by the department, customer service, and each shift. When one shift doesn't complete their work, throws the other one behind, and walks away leaving a mess then the team working when a customer is being served is the ones that look bad. If Management made sure their Leads were doing their jobs and training their team properly, then maybe TEAM work would finally come into play. If the Lead is a slacker and allows others to slack then there is no TEAM work and the whole department looks bad. A Lead is suppose to LEAD the others in the right direction. This isn't the case when it comes to Kroger. They promote people that are lazy and kiss a lot of ass. The ones who actually deserve to be promoted end up quitting because they aren't being recognized for their hard work and they don't kiss ass.
-- Edited by MyOpinion on Thursday 29th of November 2018 10:49:56 AM
The GM's and co-ordinaters are morons too so they promote what the know and then rally around that position because it's their baby. Great idea but will never work.
Before you talk about writing people up. departments are called up front, When they arnt needed. This happens ALL day..
This is a lie. I've seen the lie told as gospel in every store I've worked but it was always a lie.
And we know this because relief help is tracked every week and reported out to front end. If you used less than seven hours, you were good.
That's right SEVEN HOURS. That's an hour per day built into how Kroger designed its front end to work.
It's not a lie, I have seen it her departments like drug gn get called to help several times with in an hour and throughout the day, while a lazy fat can us sitting on their a s s in the office, instead if checking. Often cashier help would not be needed if the people who are scheduled to check would actually work, instead of being gossiping fat cows. They let the lines grow longer and longer because only one or two opeopl are checking when there should be three, and then they start calling for cashier help, because they don't want to work and check out all those people by themselves. Usually those long lines can be prevented if the floor supervisor would do their job and pay attention.
