I work at the front end as a cashier, and for the past 2 months, the cashiers and courtesy clerks/baggers have been evaluated several times by different Front End Supervisors and Managers as well as the Store Manager .
I have been at this location since 2016.
Several of my co-workers have been there longer than I have.
Then there are some co-workers who have not the been there as long as I have been there as well as my other co-workers.
A courtesy clerk/bagger who just began last week was evaluated a couple of days after he started work.
So far I have been evaluated twice by the Assistant Front End Manager, once by the Store Manager and once by the Lead Bookkeeper in this order.
So far my evaluations have been good.
Why would this be happening to the front-end employees?
I work at the front end as a cashier, and for the past 2 months, the cashiers and courtesy clerks/baggers have been evaluated several times by different Front End Supervisors and Managers as well as the Store Manager .
I have been at this location since 2016.
Several of my co-workers have been there longer than I have.
Then there are some co-workers who have not the been there as long as I have been there as well as my other co-workers.
A courtesy clerk/bagger who just began last week was evaluated a couple of days after he started work.
So far I have been evaluated twice by the Assistant Front End Manager, once by the Store Manager and once by the Lead Bookkeeper in this order.
So far my evaluations have been good.
Why would this be happening to the front-end employees?
This is the new thing. Everyone on the front end should be getting two observations per period for coaching and training purposes. We're told to treat them like a note to file so if you don't improve on something you've been coached on the next step is a write up. Even those of us having to do these things are supposed to be checked up on every day during the store walks. It's insane but it's where we are now.
Kroger has lost its damn mind. We're trying to check out customers with reduced hours, defective model days but we also have to do all these store walks all these evaluations all this coaching and training and anything else that comes along in an email, memo or dictum.
I'm with customers telling me Kroger won't have customers if we have no where to check them out. If you get two baggers like most of our stores and one is sweeping and one is on the lot who is bagging the groceries? Something always have to give way to reality.
More and more stores, not just Kroger, are moving to self-checkout as the solution. My local Walmart removed most of its registers and added another pen of self checkouts. I've seen up to two dozen self checkouts in some places. It's insane. People are being driven out of the brick and mortar shopping experience and into pickup or delivery or if they absolute insist on coming into a store they have to check themselves out. This is not the experience I want. Sorry.
