Was thinking about this topic, cause Im dealing with a weird one now who def seems to have some issue...
Whats the weirdest customer/customers you've ever had to deal with and what did they say/do?
Ive got this old 76 yr old guy I see very often that told me when I was helping him today that he told someone if they ever gave my job to someone else he would sue them. I was thinking "wtf is wrong with this guy"? He seems too interested in me and that is seriously the weirdest/most uncomfy he's ever been? Who says stuff like that? I can only guess he jumped to conclusions cause I was on vacation last week and so wasnt there when he was around(he comes around often for lunch and basically to bug me) and was angry that someone else was running self checkout instead, but thats none of his business.
- A guy who was clearly not right in the head came up to the deli line. His leg was twitching or something I guess. This freaked him out and he asked the woman waiting on him if she was the one making his leg shake. Like, he thought she was psychically controlling his leg or something, and he demanded she stop.
- I waited on a lady who insisted that we had a type of ham that we never carried in all my years of working there. When I told her that, she told me the woman who waited on her last time opened a secret compartment in the display and took it out. I was very taken aback. This woman seemed sane up until that moment. I said "a secret compartment??" She seemed to think there was a door under all the other meats that led to the special one she wanted.
- A woman with four kids came in. She and two of her kids wanted to sample the honey turkey, so I gave it to them. The other two said no thanks. She wanted the turkey so I cut it for them, put the turkey away and gave her the bag. Her other two kids decided they wanted to try it after all. I had already put the turkey away but I had a large extra slice I had cut, so I split it in half and gave half to each of them. They said thank you, but the woman flipped her lid and accused me of being stingy and cheap for not giving her kids a big enough sample. She began ranting at me about how her brother was the owner of kroger and he was going to be hearing about this. Then she threw her bag of meat at me. I stared at her and said "it's a free sample." After that she seemed to feel a little embarrassed, asked for her piece of meat back, and slunk off.
- Had a customer call for instructions on how to open a product. I said "pull the tab that says 'open' and open it." He began ranting about how it was a stupid and horrible design and that he should return it. Sure, the design is what's stupid...
Was thinking about this topic, cause Im dealing with a weird one now who def seems to have some issue...
Whats the weirdest customer/customers you've ever had to deal with and what did they say/do?
Ive got this old 76 yr old guy I see very often that told me when I was helping him today that he told someone if they ever gave my job to someone else he would sue them. I was thinking "wtf is wrong with this guy"? He seems too interested in me and that is seriously the weirdest/most uncomfy he's ever been? Who says stuff like that? I can only guess he jumped to conclusions cause I was on vacation last week and so wasnt there when he was around(he comes around often for lunch and basically to bug me) and was angry that someone else was running self checkout instead, but thats none of his business.
Was thinking about this topic, cause Im dealing with a weird one now who def seems to have some issue...
Whats the weirdest customer/customers you've ever had to deal with and what did they say/do?
Ive got this old 76 yr old guy I see very often that told me when I was helping him today that he told someone if they ever gave my job to someone else he would sue them. I was thinking "wtf is wrong with this guy"? He seems too interested in me and that is seriously the weirdest/most uncomfy he's ever been? Who says stuff like that? I can only guess he jumped to conclusions cause I was on vacation last week and so wasnt there when he was around(he comes around often for lunch and basically to bug me) and was angry that someone else was running self checkout instead, but thats none of his business.
Maybe he likes your tits?
Maybe but the way he acts is inappropriate and invasive. Its not his business who they have working there. I dont care if he wants a trophy wife a grocery store is not where you find it.
- A guy who was clearly not right in the head came up to the deli line. His leg was twitching or something I guess. This freaked him out and he asked the woman waiting on him if she was the one making his leg shake. Like, he thought she was psychically controlling his leg or something, and he demanded she stop.
- I waited on a lady who insisted that we had a type of ham that we never carried in all my years of working there. When I told her that, she told me the woman who waited on her last time opened a secret compartment in the display and took it out. I was very taken aback. This woman seemed sane up until that moment. I said "a secret compartment??" She seemed to think there was a door under all the other meats that led to the special one she wanted.
- A woman with four kids came in. She and two of her kids wanted to sample the honey turkey, so I gave it to them. The other two said no thanks. She wanted the turkey so I cut it for them, put the turkey away and gave her the bag. Her other two kids decided they wanted to try it after all. I had already put the turkey away but I had a large extra slice I had cut, so I split it in half and gave half to each of them. They said thank you, but the woman flipped her lid and accused me of being stingy and cheap for not giving her kids a big enough sample. She began ranting at me about how her brother was the owner of kroger and he was going to be hearing about this. Then she threw her bag of meat at me. I stared at her and said "it's a free sample." After that she seemed to feel a little embarrassed, asked for her piece of meat back, and slunk off.
- Had a customer call for instructions on how to open a product. I said "pull the tab that says 'open' and open it." He began ranting about how it was a stupid and horrible design and that he should return it. Sure, the design is what's stupid...
I work at Kroger. A few oddballs stand out in management.
In what alternate reality would a self checkout attendant be considered a "trophy wife"?
In the alternate reality this crazy old guy is in. He has repeatedly said things to me like if he got married again, he wants to marry a white woman. He is overly interested in me to the point Im becoming uncomfortable and stares at me all the time. It is why he goes here. He isnt going off trying to court older ladies. This creep has ideas in his head about me and it isnt appropriate
I had a schizophrenic having some kind of episode come through my line.
She was chewing on a block of cheese and half of what she said was "word salad", which is just random words jumbled together in no sensible order.
She started to freak out when the total was different than what she predicted it would be. It wasn't far off, so I think I just went with it to make her go away.
I had a schizophrenic having some kind of episode come through my line.
She was chewing on a block of cheese and half of what she said was "word salad", which is just random words jumbled together in no sensible order.
She started to freak out when the total was different than what she predicted it would be. It wasn't far off, so I think I just went with it to make her go away.
I think my crazy guy does the same thing kinda because a lot of the time I cant understand anything he's saying and when I say I cant understand him he starts laughing. Its really weird. He definately has some screws loose. One time he randomly got pissed while eating his lunch as usual and started yelling to nobody about I dont know what. I heard the phrase "Im a man" probably at least 20 times and tried to pretend I didnt know he was there in case he got mad ans started yelling at me for whatever reason. it was freaky.
One of the craziest was near Thanksgiving last year. Me and two co-workers are in the back near the double doors when we all three go to walk out into the store and just then this irate lady is standing at the doors. Me and another guy turn around and let the doors close, leaving the third guy out there with her. lol Basically she starts screaming that we don't have any cheese soup on the shelves. That we have nacho cheese soup, but she wants regular CHEESE SOUP!!! So, not sure what he does to help, but then the Starbucks manager is in receiving, doing something on the PC and she catches him as he exits the backroom. Eventually I see her at the end of the soup aisle literally screaming that we don't have any CHEESE SOUP!!! and all the customers are looking at her, like WTF?! But she doesn't even care. She just keeps screaming about CHEESE SOUP! The worst part is that she had her grandchild with her. Scary. Hate to see how she handles a real crisis.
Most annoying, in recent memory was... I just had 3 days off, in a row, and didn't feel like coming back to work. As soon as I get there I run into annoying old lady. There were two of them together, but only one was really annoying.
Let's see... it went like this: [And the whole time she had this bitchy, bossy, condescending attitude.]
Where are the Red Delicious apples?
They are right there, ma'am.
They don't say Red Delicious.
Sorry, someone put the wrong sign there, but they are indeed Red Delicious.
Why are they so small?
Oh, those are the lunchbox size.
Where are the regular sized ones?
They are over here, ma'am. I'll show you. Oh, sorry, looks like we're out of the regular-sized ones.
When will you get more in.
I'm not sure ma'am, I don't do the ordering.
Is this cantaloupe fresh?
Yes, I was told it just came in today.
[Then the other lady jumps in, and I have both of them talking to me and asking me questions at the same time.] What's this?!
It's Jack Fruit.
What's it taste like? - Is this cantaloupe fresh? - How much is the Jack fruit? - Can I return it if not? - What does it taste like? [I'm being bombarded with questions from each side of me...]
Yes, ma'am. If it's not fresh you can return it at the service desk.
Is pineapple on sale?
Not sure ma'am, let me see. (Again, I have not been here in 3 days - no idea what the prices are now.)
How much is the pineapple - there's no sign.
Let me scan it for you. It's not on sale anymore.
Can you cut the pineapple?
No ma'am. They don't allow me to cut them anymore.
Well, other places do. That's not very good customer relations.
Sorry.
So, you don't know when you'll get those Red Delicious?
No, ma'am. Hopefully in the next day or two.
Well, we're very disillusioned with what we have here, but OK.
- I waited on a lady who insisted that we had a type of ham that we never carried in all my years of working there. When I told her that, she told me the woman who waited on her last time opened a secret compartment in the display and took it out. I was very taken aback. This woman seemed sane up until that moment. I said "a secret compartment??" She seemed to think there was a door under all the other meats that led to the special one she wanted.
lol Reminds me of one I had. The woman asked me for more collards. So I go to the back, through the double doors, to check for more. I return and tell her that we are out of collards until tomorrow. And she looks toward the double doors that I just came out of, then looks the other way towards the fire exit, points at the fire exit door and says, "The other guy always go out that door to get the collards." .... (Ummm... OK, lady.) I was just like, "Nah, we keep the collards back there." [Not out in the hot parking lot...]
(Of course she was suggesting that I was lying; that we do have more collards, and I went to the wrong place to check - didn't even check, and just came back and lied to her to get rid of her.)
There sure are a lot of suspicious paranoid people that shop at Kroger, constantly thinking everyone wants to rip them off, its ridiculous. Why are people like this its just shopping, this is a generic grocery store why are they like this, what abot this place attracts crazies?
I hear so many people here walking around and talking to themselves loud enough for people to hear and getting pissed at the most random stuff
