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Post Info TOPIC: Dirty secrets aboutn your store that customers never know about!
Anonymous

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Dirty secrets aboutn your store that customers never know about!
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Our dirty secret is that when we pick up garbage from the front end and the two outside bins, we actually throw OUT our recycle bag!!



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Why do you throw it out?  Poor training?  Saving time?  Lazy?

Yes, if there is too much trash mixed in, it goes in the garbage chute.  Other than that, if it is all plastic, it needs to go in the salvage trailer on top of a bale.

Teaching moment:  The bands for the blue tote pallets do not go in the plastic recycle bin.  They are garbage.  So is the stinky blue sea food plastic.

 



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Anonymouse1 wrote:

Why do you throw it out?  Poor training?  Saving time?  Lazy?

Yes, if there is too much trash mixed in, it goes in the garbage chute.  Other than that, if it is all plastic, it needs to go in the salvage trailer on top of a bale.

Teaching moment:  The bands for the blue tote pallets do not go in the plastic recycle bin.  They are garbage.  So is the stinky blue sea food plastic.

 


 Most of the time I threw out the plastic because customers use it for a trash. I was not gonna did through it so I would just chunk it. Sometimes I just put it on the salvage trailer and let whoever deal with it. I would just chuck it over the pallets because they were never stacked correct on the trailer. The higher ones was usually not in the back.



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Anonymous

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Checkers don't clean the check stands because we have no man hours to clean the check stands. It's one checker for an 8 hr time frame. They're so busy assisting customers there's no time for petty clean up projects. Our check stands haven't been cleaned in over 17 months.

One of our cashiers finally got fired for enough customer complaints against them. In addition to the fact they was pretty much an @$$ hole to half the customers and staff. They weren't  really well liked by a lot of people. Thank god finally. 2.25 years of his bull sh--it and it's finally done. The minute they were termed all the stress they created left with them.

If there is only one night crew that shows up to work legally night crew can leave primes once the last employee leaves. They still get full pay so long as they report back when the store opens. This is a new liability rule being enforced by the company. I think something happened at our store and it's being enforced.

The courtesy clerks at my location don't do sh-it for work and spend half the shift bagging lazily and gossiping not really getting any work done. 

I'm tired of customers being dumb @$$ stupid and communicating like a toddler with points, grunts and begin stupider than sh-it when it comes to reading simple sales, signs and postings. It's insultingly stupid.

 

 



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Anonymous

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Customers: Learn to fuc-ken read and do basic math. You are NOT smarter than a sixth grader. I swear every year people have lower iq's and act twice as stupid every fuc-ken year! You people are so stupid you point at pictures and grunt replies. You believe any thing a sign tells you and act like @$$ holes when you are told that the sale doesn't start for two days. I don't fuc-ken understand a point. Use your damn words. God gave you a brain for a reason fuc-ken use it!

I spent fifteen fuc-ken minutes yesterday explaining to a lady that one of her items was not part of the buy five save five. She just kept saying it's not coming off. Good god get a ****en brain and use the smarts god gave you dumb @$$ customers. The larger ounce cream cheeses are not part of the ****en sale!



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Anonymous

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We often don't "clean" the conveyor belts once until the very end of the night, and even that depends on how overworked management is and how lazy our employees are.  Also, every single Ecolab product is absolutely ****, so I have severe doubts about how clean anything can get.

If we try to clean them during the day (such as after a leaky chicken or pork loin), customers get profoundly pissy about the cleaner on the belt, which further discourages us from cleaning.

The conveyor belt is basically a hotbed of disease and filth.  Put a can of something on there, whatever.  Put your unbagged produce in puddle of raw chicken juice?  ****.  While I am convinced that the "hygiene hypothesis" is a gross understatement, there's a difference between that and hoping for food poisoning.  ****.



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Anonymous

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i386 wrote:
Anonymouse1 wrote:

Why do you throw it out?  Poor training?  Saving time?  Lazy?

Yes, if there is too much trash mixed in, it goes in the garbage chute.  Other than that, if it is all plastic, it needs to go in the salvage trailer on top of a bale.

Teaching moment:  The bands for the blue tote pallets do not go in the plastic recycle bin.  They are garbage.  So is the stinky blue sea food plastic.

 


 Most of the time I threw out the plastic because customers use it for a trash. I was not gonna did through it so I would just chunk it. Sometimes I just put it on the salvage trailer and let whoever deal with it. I would just chuck it over the pallets because they were never stacked correct on the trailer. The higher ones was usually not in the back.


We all know your superb knowledge of trash picking up and cleaning **** off the bathroom walls 



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Anonymous

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Back when I was first hired years ago there used to be a bunch of old women in the deli that had been there for years. If they dropped a chub of meat on the floor they'd say "I'm just going to give it a little bubble bath." and take it to wash it off in the dish sink. While we haven't done this since they all retired, it probably went on for years. 



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Anonymous

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Roaches in the backstock receiving area



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Anonymous

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Our store doesn't have a bulk section for a reason.

That reason was not that every single bulk item was inedibly stale.  They were.

That reason wasn't that customers were entirely incapable of writing down a four digit PLU.  Quite simply, customers aren't capable of writing down four numbers.  They just aren't.  The worst part is, that's not it.

It's not that every single pen was stolen every single time, and that we were seemingly unable to order more or twist tie labels.  That's also true, but not it.

That reason isn't that cashiers didn't have a single PLU nor barcode for those items, should the customer not provide it.  They didn't, and cashiers didn't have it, but that was only for like a year.  That wasn't it. 

A couple registers receiving some absurd double-sided loose-leaf dozen-page document of every bulk item ever turned out to make no difference.  Most customers abandoned their bulk items somewhere in the store, or mixed their bulk items together such that it was inapplicable.  

The reason, and the real reason, is that the bulk section was completely and continuously infested with bugs.  The whole thing, thrown out, every single time a customer paid attention.

In all fairness, that was only like three or four times.

I don't know how other stores do it.



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Anonymous

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People stop b-i-tch-ing about how there is no pen next to the bulk food section. There's a fri-g-gen bar code printing machine. But oh, wait you're too stupid to use it so you waist both the cashier's time because we get to waddle back there and print out a child's toy.



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Anonymous

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You need to be careful which food and drinks you buy at the fuel center.  Don't buy food, and check the date on your drinks.

Thing is, working at the fuel center sucks.  It really really sucks, and I'd drink on the clock if I weren't worried about being robbed, shot, or ran over by a customer.

One of the reason it sucks is that the attendant spends the whole shift inside of or walking back and forth from the kiosk ...instead of anything else.  ANYTHING ELSE.

Anything, such as checking dates on food and drinks.  Drinks aren't so bad, as Red Bull could probably withstand being entombed with a pharaoh (unless it's diet, as artificial sweeteners decay in a few months).

Unless it's a hot item (regular Monster or Takis), it's been there for weeks or months, in direct sunlight every day either in the mornings or afternoons.  In jerky and meat snacks, the fat renders out so the product is greasy, gross, and super tough.  And everything else suffers in its own way (especially the attendant).



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