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Post Info TOPIC: Did your store get those stupid "Certified Friendly" tiny buttons? Even more Kroger BS
Anonymous

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Did your store get those stupid "Certified Friendly" tiny buttons? Even more Kroger BS
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This afternoon our FES handed out these tiny "Certified Friendly" buttons-about the size of a dime and read us individually a statement about smiling, being friendly the usual Kroger BS. I said my standard answer that "I own my face and my smile." She slinked away. I am wearing my button upside down, and tomorrow, OOPS! it must have fallen off my apron  <snort>



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Did your store get those stupid
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These "programs" are a joke, can you at least have a training class, video or something. There are some area you have to call out to make customer give you credit, but I'm not sure I would say Friendly is something customer experience in the majority of stores.

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Anonymous

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RE: Did your store get those stupid "Certified Friendly" tiny buttons? Even more Kroger BS
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I didn't feel like being "friendly" today-tomorrow isn't looking too good either!



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Anonymous

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Anonymous wrote:

I didn't feel like being "friendly" today-tomorrow isn't looking too good either!


 Former retail lifer. Sweet to be on the other side these days, but I will always be a patron saint of all retail and restaurant workers ~



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Certified Friendly..

Customer: Can you help me find...
Employee: GET LOST BUB!
Customer: But your pin says Certified Friendly...
Employee: oh... I am if you want me to be ;)
Customer: Ooooookay *walks away*
Employee: Good Riddance!

 



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Anonymous

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I threw my button OUT today!



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Anonymous

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Its like telling a depressed person to smile. I only makes them feel worse. 



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Anonymous

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Anonymous wrote:

Its like telling a depressed person to smile. I only makes them feel worse. 


 What's worse is when the person isn't even depressed.



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