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Post Info TOPIC: Customers still get upset about cashback fee
Cashier

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Customers still get upset about cashback fee
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Customers don't want to go to the bank. Customer wants to withdraw money, but disagree with the fee that comes with withdrawing money from an kroger cashier station.

Next thing, the customer is saying the cashier refused to give money...Here comes department manager agreeing with customer because "Customer is always right" An reminder: Customer press "disagree" to 50 cent charge including the $3.50 charge when it's over $200.00

 

Another reminder: Not all cashier's till has enough money for an large amount withdrawn.

 



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Anonymous

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It's been active since 2018. Yes they'll be di-c-ks about it. I tell them not to take it out on us. 

The new thing now will be customer getting pissy over the fact we lost our over 21 id clear for liquor. 



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Guru

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Posts: 1806
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People complain about everything. Ask the customer him much it costs to actually take credit cards and debit cards, people never understand someone pays for every convenience. If anything ask the customer if they would like a job, cash back is free for associates..lol

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Anonymous

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EUID_Unknown wrote:

People complain about everything. Ask the customer him much it costs to actually take credit cards and debit cards, people never understand someone pays for every convenience. If anything ask the customer if they would like a job, cash back is free for associates..lol


 Well ASSociates smell like ass so I think we have a right to complain.



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Anonymous

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That's just not good trolling.  Can't you please try a little harder?

I'd joke that we can't even afford soap, but with rent going up an entire third... we can't.



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Anonymous

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Anonymous wrote:

That's just not good trolling.  Can't you please try a little harder?

I'd joke that we can't even afford soap, but with rent going up an entire third... we can't.


Trolls that keep handing out the same old comments, such as the ASScociate troll above, are pretty much ignored. 



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