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Post Info TOPIC: Customer harassment?
Anonymous

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Customer harassment?
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An customer approaches my department, cut the lines of customers just to find me and say hi. Customer claims I'm a friend, but clearly, I'm not the customer's friend. I helped the customer for 1 thing and customer now thinks I'm among the best friend. 

Is this considered harassment? I kinda told my department manager, but he laughs. The customer blow things out of proportion just to get manager to do what customer wants. I also gotten an phone call from customer "I just wanna call and say Hi"

 



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Anonymous

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Anonymous wrote:

An customer approaches my department, cut the lines of customers just to find me and say hi. Customer claims I'm a friend, but clearly, I'm not the customer's friend. I helped the customer for 1 thing and customer now thinks I'm among the best friend. 

Is this considered harassment? I kinda told my department manager, but he laughs. The customer blow things out of proportion just to get manager to do what customer wants. I also gotten an phone call from customer "I just wanna call and say Hi"

 


 Sounds more like entitlement.  I've had a few people like that.  I've never had them call me though.  You just have to tell them they'll have to wait until you're through with the customer(s) in front of them.  I never let a customer barge in front of another.



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Anonymous

Date:
Permalink   

Anonymous wrote:

An customer approaches my department, cut the lines of customers just to find me and say hi. Customer claims I'm a friend, but clearly, I'm not the customer's friend. I helped the customer for 1 thing and customer now thinks I'm among the best friend. 

Is this considered harassment? I kinda told my department manager, but he laughs. The customer blow things out of proportion just to get manager to do what customer wants. I also gotten an phone call from customer "I just wanna call and say Hi"

 


 The customer is always right! If that customer calls you at 1am asking if you have this item in stock and where its at you best answer that call and be informative! Thats your job until you quit Kroger.



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Anonymous

Date:
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Anonymous wrote:
Anonymous wrote:

An customer approaches my department, cut the lines of customers just to find me and say hi. Customer claims I'm a friend, but clearly, I'm not the customer's friend. I helped the customer for 1 thing and customer now thinks I'm among the best friend. 

Is this considered harassment? I kinda told my department manager, but he laughs. The customer blow things out of proportion just to get manager to do what customer wants. I also gotten an phone call from customer "I just wanna call and say Hi"

 


 The customer is always right! If that customer calls you at 1am asking if you have this item in stock and where its at you best answer that call and be informative! Thats your job until you quit Kroger.


 Actually the correct quote is, "The customer is always right in matters of taste." 



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Anonymous

Date:
Permalink   

Anonymous wrote:
Anonymous wrote:

An customer approaches my department, cut the lines of customers just to find me and say hi. Customer claims I'm a friend, but clearly, I'm not the customer's friend. I helped the customer for 1 thing and customer now thinks I'm among the best friend. 

Is this considered harassment? I kinda told my department manager, but he laughs. The customer blow things out of proportion just to get manager to do what customer wants. I also gotten an phone call from customer "I just wanna call and say Hi"

 


 The customer is always right! If that customer calls you at 1am asking if you have this item in stock and where its at you best answer that call and be informative! Thats your job until you quit Kroger.


 Customer ain't my friend and will NEVER be my friend. 



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Anonymous

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This sounds like stalking if the customer cut the line just to say hello to you



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