Kroger Employee Forum

4hourrush · Mr Frontenac

I think this is slightly off topic but I'm curious to know. I really like the pie though.

Anonymous

Today I was cursed out by a woman because I didn't put the dam cans straight in her flat... Never in 20 years have I been treated so terrible by a customer .

Anonymous

The make it right program is honoring customers by allowing us freedom to give them they price they say it is. The book keeper keeps getting me i. Trouble for using this program because there is no refund slip attached to it. The computer does not print one but it shows up in book keeping as a refund instea...

yankeedog · yankeedog

I am asking this question as a cashier because it seems that the Kroger location I work at I work for wants highly satisfied customers, yet the training the front-end employees at the location I work for, which management above store management came up with, is not getting the results they want. The fr...

Anonymous

Does anyone else have a problem getting paid the night premium on their vacation pay. year after year I have to go to management to get it fixed, its getting old.

WHODATBOIII · Anonymous

How many DHs on here come home everyday stressed to the brim and very tired? Past 2 days I've come home and fell asleep for 14 hours straight! Then I had to go in today and while sitting out in my car, I was really contemplating if it was worth just driving away and never going back. Then I finally decide to wa...

Mr Frontenac

An elderly lady comes through my Uscan, doesn't read the sign that the machine can't take cash. I cash her out at the station, and give her her change. I didn't have quarters to give out, so I give her her 90 cents in dimes. I know it was 90 cents exactly, cause I counted them 3 times, even out loud so she could...

Mr Frontenac

Or is it better to just stay a cashier? I see people who are on the service desk occasionally run the floor from time to time. Strangely enough, during my time here, I've seen about 2 people who came in as cashiers, and then after a month they were on the service desk and running the floor. Then a month later...

EUID_Unknown · Anonymous

So I've been told that we can't return baby formula because it's against the law, and that's fine. That's what I've been telling people with tobacco and formula both. However, recently a customer pitched a fit about it and said she looked it up and there's no law against it. Is it federal law or company p...

Anonymous

any stories about phony osat scores?

Anonymous

Clicklist selectorswhat are your least favorite items/aisle to pick? Mine are probably the entire natural foods dept, cereal because the mapping is off and the boxes never fit in the totes. Also hate picking the big plastic salad containers because I find them kind Of hard to bag. And would you just s...

Anonymous

Anyone have any ideas? And skip the its not fair to your coworkers who when will have to pick up your slack. There is at least 5 NCNS and call ins in my department a day. I have picked up their slack enough. Boo hoo if they have to work a teensie bit harder because Im gone. Im a cashier/courtesy clerk if theat h...

Mr Frontenac

Natural foods. What are they? Why do they have a department and why can't I find this department anywhere?

Anonymous

so I received two CAs for leaving early and not punching out for a break. The next day I find out I was being spied Im by coworkers and purposefully being paged on a headset I forgot to put on(instead of pagoing me on the intercom) to see if I complied with orders. I was told from now on I must punch for breaks,...

BigEyedFish · Anonymous

Last time we had one only 7 people showed up!

Anonymous

I hate people saying to leave and find a better job. Why doesn't the person saying do that? If it was really that easy Kroger would have no employees. How about everyone who works for Kroger grow up and do their jobs? Why not learn the meaning of team work and work together as a team? You know it would make th...

Mr Frontenac

In what situation should I use either?

Bakerchick25

And the end result is that we need to wash our hands more....I really hope they don't print stuff out like that for the customers to read anywhere. Cause that would make it sound like we aren't keeping up with our hygiene or something. And I know for sure that isn't the case in the bakery. Dealing with so mu...

Anonymous

Does anybody know how to correct this..at self check out I put a personal check in as a coinstar..what is the fix..?

Bakerchick25

I was asked by my back up manager to reveal the King's Hawaiian display in the front by our chicken shop. And naturally I go to do so(even though we have boxes upon boxes up on that shelf and I can barely reach the boxes I need without being on tip toe on the step ladder), move the step ladder out the way and one...

Topic		Started By	Replies	Views	Last Post
	Has Kroger ever made pumpkin pie without partially hydrogenated oils? (Preview) I think this is slightly off topic but I'm curious to know. I really like the pie though.	Mr Frontenac	6	904	Nov 13, 2017 by 4hourrush
	Rude customers (Preview) Today I was cursed out by a woman because I didn't put the dam cans straight in her flat... Never in 20 years have I been treated so terrible by a customer .	Anonymous	1	836	Nov 10, 2017 by Anonymous
	Getting written up for make it right program no refund slips (Preview) The make it right program is honoring customers by allowing us freedom to give them they price they say it is. The book keeper keeps getting me i. Trouble for using this program because there is no refund slip attached to it. The computer does not print one but it shows up in book keeping as a refund instea...	Anonymous	6	1092	Nov 10, 2017 by Anonymous
	What do our customers want? (Preview) I am asking this question as a cashier because it seems that the Kroger location I work at I work for wants highly satisfied customers, yet the training the front-end employees at the location I work for, which management above store management came up with, is not getting the results they want. The fr...	yankeedog	7	1252	Nov 11, 2017 by Anonymous
	Night Premium (Preview) Does anyone else have a problem getting paid the night premium on their vacation pay. year after year I have to go to management to get it fixed, its getting old.	Anonymous	1	1017	Nov 10, 2017 by Anonymous
	Coming home stressed (Preview) How many DHs on here come home everyday stressed to the brim and very tired? Past 2 days I've come home and fell asleep for 14 hours straight! Then I had to go in today and while sitting out in my car, I was really contemplating if it was worth just driving away and never going back. Then I finally decide to wa...	Anonymous	19	2366	Jun 21, 2020 by WHODATBOIII
	This week's memorable customers (Preview) An elderly lady comes through my Uscan, doesn't read the sign that the machine can't take cash. I cash her out at the station, and give her her change. I didn't have quarters to give out, so I give her her 90 cents in dimes. I know it was 90 cents exactly, cause I counted them 3 times, even out loud so she could...	Mr Frontenac	4	1166	Nov 10, 2017 by Anonymous
	Is it worth it to be on the service desk and run the floor? (Preview) Or is it better to just stay a cashier? I see people who are on the service desk occasionally run the floor from time to time. Strangely enough, during my time here, I've seen about 2 people who came in as cashiers, and then after a month they were on the service desk and running the floor. Then a month later...	Mr Frontenac	6	1217	Nov 11, 2017 by Anonymous
	Baby Formula (Preview) So I've been told that we can't return baby formula because it's against the law, and that's fine. That's what I've been telling people with tobacco and formula both. However, recently a customer pitched a fit about it and said she looked it up and there's no law against it. Is it federal law or company p...	Anonymous	1	764	Nov 5, 2017 by EUID_Unknown
	osat abuse (Preview) any stories about phony osat scores?	Anonymous	7	1266	Nov 10, 2017 by Anonymous
	Clicklist selectors—let’s rant together. (Preview) Clicklist selectorswhat are your least favorite items/aisle to pick? Mine are probably the entire natural foods dept, cereal because the mapping is off and the boxes never fit in the totes. Also hate picking the big plastic salad containers because I find them kind Of hard to bag. And would you just s...	Anonymous	20	3569	Sep 7, 2020 by Anonymous
	Best way to get fired (Preview) Anyone have any ideas? And skip the its not fair to your coworkers who when will have to pick up your slack. There is at least 5 NCNS and call ins in my department a day. I have picked up their slack enough. Boo hoo if they have to work a teensie bit harder because Im gone. Im a cashier/courtesy clerk if theat h...	Anonymous	10	2109	Nov 9, 2017 by Anonymous
	Natural Foods Department (Preview) Natural foods. What are they? Why do they have a department and why can't I find this department anywhere?	Mr Frontenac	7	3202	Feb 2, 2020 by Anonymous
	Suspension (Preview) so I received two CAs for leaving early and not punching out for a break. The next day I find out I was being spied Im by coworkers and purposefully being paged on a headset I forgot to put on(instead of pagoing me on the intercom) to see if I complied with orders. I was told from now on I must punch for breaks,...	Anonymous	9	1781	Nov 9, 2017 by Anonymous
	Anyone know how the Atlanta hiring event went today? (Preview) Last time we had one only 7 people showed up!	Anonymous	6	815	Nov 12, 2017 by BigEyedFish
	Leave and find a better job! (Preview) I hate people saying to leave and find a better job. Why doesn't the person saying do that? If it was really that easy Kroger would have no employees. How about everyone who works for Kroger grow up and do their jobs? Why not learn the meaning of team work and work together as a team? You know it would make th...	Anonymous	2	1380	Nov 30, 2017 by Anonymous
	What is the difference between a loyalty refund and a custom coupon? (Preview) In what situation should I use either?	Mr Frontenac	0	708	Nov 4, 2017 by Mr Frontenac
	So the health department and Ecolab surprised us yesterday morning... (Preview) And the end result is that we need to wash our hands more....I really hope they don't print stuff out like that for the customers to read anywhere. Cause that would make it sound like we aren't keeping up with our hygiene or something. And I know for sure that isn't the case in the bakery. Dealing with so mu...	Bakerchick25	16	2046	Nov 8, 2017 by Bakerchick25
	SCO QUESTION (Preview) Does anybody know how to correct this..at self check out I put a personal check in as a coinstar..what is the fix..?	Anonymous	4	786	Nov 3, 2017 by Anonymous
	So it finally happened....should have saw it coming really >_ (Preview) I was asked by my back up manager to reveal the King's Hawaiian display in the front by our chicken shop. And naturally I go to do so(even though we have boxes upon boxes up on that shelf and I can barely reach the boxes I need without being on tip toe on the step ladder), move the step ladder out the way and one...	Bakerchick25	7	1376	Nov 4, 2017 by Bakerchick25
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