Kroger Employee Forum

Anonymous

I've never cashiered before. I'm doing ok except I keep forgetting what to do if the customer pays with cash, credit card and gift card or with just cash and a credit card? Any other tips would also be appreciated Ty

Admin · Admin

Hello everyone, Happy 4th of July! As we've done in the past I think it's a good idea to keep our members informed on our moderation attempts for the past year or so. It's probably not common knowledge that we had a large uptick in spam activity due to an internal reset on our block list that let a few bad app...

Anonymous

I asked because I wonder if it's just my division. The older the customers are, the more they are trying to accuse anyone for these scam text. Multiple customers claimed I sent customers text and demanded to speak to manager. Manager said customers probably signed up for those alerts from store's mob...

mega-kitteh · mega-kitteh

A young dog got loose from its owner and ran straight into our store looking for playmates. This dog was super friendly and bounced at anyone who even looked at it. We tried guiding the dog back outside but he ran back in. Our security guard tried leading him back out and by thus time it's owner came to get...

Anonymous

Now they are saying if it is not fresh, you get a 100 percent refund. Enough!! Just another way for customers to get free groceries.

Anonymous

hello my vacation was not approved due short staff. I submitted my request at least two weeks in advance. Can they really deny me for this reason.

Anonymous

I work at the Fuel Center. Last night a customer (young kid early 20s) made a very sexual remark to me. I am old enough to be his MOM! My closing manager had already left for the night. What do you do in your store when you need a manager and no one is available at night?

Anonymous

You would think that if the lights are OFF that would indicate we are CLOSED!!

Anonymous

That beer is no longer welcome in my home.

Anonymous

They keep telling me I have to do all these training modules. So far it's eleven. I've heard other employees talk about how they have to take training on stuff that has nothing to do with their job. My job takes me a full eight hours to do and no one else in the department is going to do it for me. If I don't do it...

Anonymous

Customer said "this is the first time in 10 years I have seen you smile"-said she "has known me" for 10 years. Came to the window snapping that we "always" ask her for ID for cigarettes. Told her we now just ask for DOB. Told her that "this is my face"-said I always "looked unhappy" to her. Told her I am a seri...

Anonymous

We the willing, lead by the unknowing, are doing the impossible for the ungrateful. We have done so much, with so little, for so long We are now qualified to do anything with nothing

Anonymous

So someone reported an co-worker who was displaying unprofessionalism behavior. Customers seen it and reported it. District HR thinks I'm the issue and began making multiple trips and even starring at me. Obviously, the district HR is Caucasian descent...based on the behavior displayed....P...

Anonymous

Recentlay relocated to the Atlanta Georgia area. My boyfriend has a misdemeanor embezzlement charge on his record from 2009 when he was 18. It has made it difficult for him to find employment. However I assume as the years go by and the further in the past this conviction is the less terrible it'll look...

Anonymous

I have been at the Fuel Center for 10 months (transferred from inside the store) and this is some of the crazy stuff I have witnessed: 1. Customer masturbated in front of me 2. Customer complained that her "card didn't work at the pump" "But I am only trying to get $20 out!" 3. Same customer on Tuesday nig...

mega-kitteh · mega-kitteh

I work picklist at and I am getting PI$$ED off at night crew putting their crap in OUR picklist area. EVERY day I have to move THEIR product from our area so I can stage the items correctly. Then they get mad when I move it. Well, night crew.... DEAL WITH IT! It gets annoying that I have to move their product...

Anonymous

Is it true that when a missed clock out punch isnt fix by you the store can put it 1 min after the clock in time meaning you worked that day for nothing

Anonymous

I'm use to hrs going up and down depending upon the time of yr but hrs are so reduced that it's like 1.5 persons per department on duty. Doesn't matter the size of department you get 1 maybe 2 during prime time and that's it. I roughly average 34-37 hrs a week and now down to 28-34 at best, at best. This b.s is w...

Anonymous

You are all doing an great job~Some take it as an job while some take it as seasonal job. I hope you get real vacation instead of -what sounds like stay-home-vacation-

Anonymous

I want to report a supervisor for abusive speech. I work in the delta division in the pharmacy

Topic		Started By	Replies	Views	Last Post
	Register training (Preview) I've never cashiered before. I'm doing ok except I keep forgetting what to do if the customer pays with cash, credit card and gift card or with just cash and a credit card? Any other tips would also be appreciated Ty	Anonymous	2	666	Jul 4, 2023 by Anonymous
	Update on Moderation and Fighting Spam (Preview) Hello everyone, Happy 4th of July! As we've done in the past I think it's a good idea to keep our members informed on our moderation attempts for the past year or so. It's probably not common knowledge that we had a large uptick in spam activity due to an internal reset on our block list that let a few bad app...	Admin	0	706	Jul 4, 2023 by Admin
	Does your store's customer know about scammers? (Preview) I asked because I wonder if it's just my division. The older the customers are, the more they are trying to accuse anyone for these scam text. Multiple customers claimed I sent customers text and demanded to speak to manager. Manager said customers probably signed up for those alerts from store's mob...	Anonymous	1	613	Jul 1, 2023 by Anonymous
	Dog almost hit in our parking lot...and IM in the wrong? (Preview) A young dog got loose from its owner and ran straight into our store looking for playmates. This dog was super friendly and bounced at anyone who even looked at it. We tried guiding the dog back outside but he ran back in. Our security guard tried leading him back out and by thus time it's owner came to get...	mega-kitteh	15	732	Jun 30, 2023 by Anonymous
	Can Kroger get any more ridiculous?!? (Preview) Now they are saying if it is not fresh, you get a 100 percent refund. Enough!! Just another way for customers to get free groceries.	Anonymous	5	725	Jun 30, 2023 by Anonymous
	vacation denial (Preview) hello my vacation was not approved due short staff. I submitted my request at least two weeks in advance. Can they really deny me for this reason.	Anonymous	11	977	Jun 29, 2023 by Anonymous
	What happens when you have a situation in your store at night and all managers are gone by 10PM? (Preview) I work at the Fuel Center. Last night a customer (young kid early 20s) made a very sexual remark to me. I am old enough to be his MOM! My closing manager had already left for the night. What do you do in your store when you need a manager and no one is available at night?	Anonymous	4	665	Jun 28, 2023 by Anonymous
	There is always some idiot that has to get gas after the lights are turned off and the clerk leaves the fuel center (Preview) You would think that if the lights are OFF that would indicate we are CLOSED!!	Anonymous	5	685	Jun 28, 2023 by Anonymous
	Bud Light $9.99 a case with card and cash rebate in the Local 1996 Atlanta GA area (Preview) That beer is no longer welcome in my home.	Anonymous	2	598	Jun 28, 2023 by Anonymous
	What Liberal-minded idiot came up with Fresh Start training? (Preview) They keep telling me I have to do all these training modules. So far it's eleven. I've heard other employees talk about how they have to take training on stuff that has nothing to do with their job. My job takes me a full eight hours to do and no one else in the department is going to do it for me. If I don't do it...	Anonymous	5	1316	Jun 28, 2023 by Anonymous
	Weird customer interaction last night at the Fuel Center (Preview) Customer said "this is the first time in 10 years I have seen you smile"-said she "has known me" for 10 years. Came to the window snapping that we "always" ask her for ID for cigarettes. Told her we now just ask for DOB. Told her that "this is my face"-said I always "looked unhappy" to her. Told her I am a seri...	Anonymous	0	643	Jun 28, 2023 by Anonymous
	kroger employees (Preview) We the willing, lead by the unknowing, are doing the impossible for the ungrateful. We have done so much, with so little, for so long We are now qualified to do anything with nothing	Anonymous	7	675	Jun 28, 2023 by Anonymous
	I was investigated by district HR-thinks I'm the issue. I did not made the report (Preview) So someone reported an co-worker who was displaying unprofessionalism behavior. Customers seen it and reported it. District HR thinks I'm the issue and began making multiple trips and even starring at me. Obviously, the district HR is Caucasian descent...based on the behavior displayed....P...	Anonymous	8	726	Jun 28, 2023 by Anonymous
	How far back do Kroger background checks look? (Preview) Recentlay relocated to the Atlanta Georgia area. My boyfriend has a misdemeanor embezzlement charge on his record from 2009 when he was 18. It has made it difficult for him to find employment. However I assume as the years go by and the further in the past this conviction is the less terrible it'll look...	Anonymous	12	7526	Jun 28, 2023 by Anonymous
	Stupid things customers have done at the Fuel Center (Preview) I have been at the Fuel Center for 10 months (transferred from inside the store) and this is some of the crazy stuff I have witnessed: 1. Customer masturbated in front of me 2. Customer complained that her "card didn't work at the pump" "But I am only trying to get $20 out!" 3. Same customer on Tuesday nig...	Anonymous	11	819	Jun 26, 2023 by Anonymous
	Tired of night crew putting their crap in our pick list areai (Preview) I work picklist at and I am getting PI$$ED off at night crew putting their crap in OUR picklist area. EVERY day I have to move THEIR product from our area so I can stage the items correctly. Then they get mad when I move it. Well, night crew.... DEAL WITH IT! It gets annoying that I have to move their product...	mega-kitteh	8	644	Jun 24, 2023 by Anonymous
	Missed clock out (Preview) Is it true that when a missed clock out punch isnt fix by you the store can put it 1 min after the clock in time meaning you worked that day for nothing	Anonymous	6	2044	Jun 24, 2023 by Anonymous
	Summer hrs down. 2023. (Preview) I'm use to hrs going up and down depending upon the time of yr but hrs are so reduced that it's like 1.5 persons per department on duty. Doesn't matter the size of department you get 1 maybe 2 during prime time and that's it. I roughly average 34-37 hrs a week and now down to 28-34 at best, at best. This b.s is w...	Anonymous	0	570	Jun 24, 2023 by Anonymous
	Positive post here (Preview) You are all doing an great job~Some take it as an job while some take it as seasonal job. I hope you get real vacation instead of -what sounds like stay-home-vacation-	Anonymous	1	599	Jun 19, 2023 by Anonymous
	How to contact division HR? (Preview) I want to report a supervisor for abusive speech. I work in the delta division in the pharmacy	Anonymous	5	1010	Jun 15, 2023 by Anonymous
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