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Post Info TOPIC: stupid changes to the front end


Veteran Member

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stupid changes to the front end
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Our scan rate is down so we no longer have bagwells on the casher's side of the counter.

The problem; when we dont have a bagger, we must step over to the end of the counter to bag the customers goods. We get blocked in by the customers in the lane behind us.

I think this is nothing but a stupid attempt to fix a stupid problem.

Heres my opinion: What they really need to focus on is how much time it takes from when the customer lines up to the time that we finish checking them out.biggrin

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Anonymous

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all the baggers got fired?

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Anonymous

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no they are drinking their coffee at starbucks in your store hitting on yer girlfriend

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Anonymous

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what is your stor scores that they do something stupid like thatconfuse

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Veteran Member

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They say our overall scan rate is last in our district. I dont know any numbers but I doubt there is much difference between first and last.

Thats this Key Retailing trash for ya !!! Everyone at our store hate's it!

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Veteran Member

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goood one !

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Guru

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And the stupid thing is that they sent our co-manager to all the stores in our zone to talk about how to run the front end.  That's like wiping before you poop, it don't make sense!

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Anonymous

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I have never heard of that solution...if you will....hum

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Em


Senior Member

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Posts: 158
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If you have uscan make sure checkers aren't using their checker numbers to run it. Make sure they have a set uscan number- that was a problem at my store.

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