key retailing

Date: Apr 22, 2010

key retailing

Date: Apr 22, 2010

.........outrageous and impossible to perform.........I like to call it unrealistic expectations. I'm a little surprised that terminated management do not pursue legal action.

Key Retailing is a little like building a brick house made of 20,000 bricks. It's going to take the same amount of labor now as it did 30 years ago.........but NOW, we have to document the handling of every brick AND in LESS time!

CAO..........the clerks are like pilots telling the engineers that the plane is unstable in the air and someone is going to get killed. Keep dialing in those balances and adjusting the mins, don't forget to scan the outs and scan and work the go-backs. The foundation of the house is in, but we've only laid 5,000 bricks.........time to punch out!!!!

But what the hell, the 'investors' are happy, right?!!! We stopped being a grocery store long ago.........it reminds me a little of the swap meet that I used to visit as a kid.

Date: Apr 23, 2010

Thats why its called Key Refailing

Date: Apr 24, 2010

It is a joke...this whole company is a joke. By the way, they really don't care and really want you to leave after a few years.
In terms of 'putting the savings back into our prices"...HA-HA. That Kroger jet has flown to our division more times this past month than the past ten years! $9,000 per hour to operate, weather it's sitting on the ground waiting for these idiots after a two hour stint.
Great investment Dave Dillion!

Date: Apr 24, 2010

sucks for me even more here in the central division! With all the big boys just a state over..... I get to see their stupid asses all the time. Its great when they come in the store and don't even bother to talk to you. No thanks for the hard work you put in to make sure their 6 figure salaries are there for them.

Date: Apr 25, 2010

6 figure salaries? When did they get the pay cut (lol) !

Date: Apr 28, 2010

ha lol good one ^^^

Date: May 2, 2010

The problem , in the SWKMA and the Dallas area, is not the key retailing but the ELMS hours. I and many other market managers do like the cutting tools and many other parts of key retailing but here is the problem. It is the ELMS. When ELMS calls for so many hours and it is preached to you that this is what has to be done and not them the write ups begin. But when it is all laid put and ELMs calls to 220 hours and management will only let you schedule 190 hours, because of no over time, then you can not reach the conditions on ELMS and the standards that you need to reach in key retailing. Having a battle now where my market is always 12 to 30 hours under elms and they have started to write every one up. Had a meeting with Distric manager, meat MR, store488 manager, myself and the local union VP and they stated what ELMS is and that we would get the hours to cover ELMS. We did for one week and not the last 4 weeks. But when brought up to houstons HR they said ELMS is only a suggestion for a guidline to use. This was only 2 weeks after every department manager and store manager had a training class , on ELMS, and was stated that it was mandatory and there is no differance between reguler time and Over time when it comes to ELMS. But then on this past tuesday, we was told , by HR that managers of departments would not be able to be held accountable for the conditions, if they was not given their full compliments of ELMS hours to schedule.

Date: May 3, 2010

this is a joke!! i love how the higher ups sit in an office and "dream up" crap, to put more pressure on employees. lets put so much pressure on employees they will quit and we dont have to pay benefits!!

Date: May 4, 2010

Concept of Key retailing and Elms works and is not a bad idea. A lot of us in the Texas area does like it. Only problem is to follow it, you have to have the ELMS hours it a lots you to do the job. We are so under staffed, in the markets, that you can not get it done. Elms says you have to have the hours and does not distinguish between over time and straight hours. It is preached to everyone but then store managers will not give you the hours to do the tasks because it would blow their budgets in OT. So If key retailing is to work then Upper management needs to get with store management and decide if they are going to put the hours into ELMS and key retailing or just blow it off? HR in Houston, stated Elms is just a suggestion to be used as a guideline to follow and ELMS and Key retailing has to go hand in hand to work correctly.

Date: May 6, 2010

Heres how you get your satisfaction.

1. Throw every damn thing you get your hands on down the garbage shute or stick it in a box and throw it in the bailer. You'll feel good about yourself. Knowing your sticking it to the manager on inventory.Maybe if you toss enough, he'll miss his numbers and they'll $hitcan him. Revenge is sweet.

2.Steal their a$s's blind every chance you get and invite your friends in too to help themselves.

3. Eat everything you can lay hands on, graze like cow in a pasture. Just rip it open and take a bite then toss the remainder in the shelf. Mind the cameras.

4.Take 20 minute craps. And inbetween breaks. Hell you'll blend in with the rest of the lumps,no one will notice.

Just don't get caught or tell anyone about it. Be smart about it.
We always have a saying, "Never f#ck over the guys that handle your merchandise"

Date: May 7, 2010

Morning speaker Tony Hsieh, chief executive of Zappos.com online retailer and before that co-founder of LinkExchange, a cooperative advertising network, said he had made a mistake not paying attention to who he hired at LinkExchange.

The founders worked so hard and long at LinkExchange that they didnt pay attention to company culture they were creating by the hires they made, he said. Eventually he hated getting up each morning to go to work.

Even at Zappos.com he would have taken steps to create the company culture even sooner than he did.

You get the culture right, everything else flows from it, he said.

THIS is what is currently wrong with Krogers'/Ralphs. At least, here on the West coast. I completely understand everyone that is salaried having to play 'the game'. In fact, I won't even give you any **** that you have to play it. But why, at store level, do managers promote ill suited people, based upon how often after their shifts they crawl up the stairs to have a 'lobby' with you?

A lot of us here have been around long enough to see promotions go 'full circle'. We just don't get a chance to say 'I told you so', because the managers are usually gone by the time their 'guys' have worked down to expectations.

Date: May 31, 2010

The JERK or JERKS that bought this program need PINK SLIPS. furious

Date: May 31, 2010

can't wait to see BIG HEADS ROLL.

Date: Jul 1, 2010

you are so right!! ELMS is bull**** they need to worry about running the damn business and the sob's that come up with the hours dont know their asses from their head. I think its funny how when the store is a complete disaster that they need that 1 specific dept to run and in high hopes to reopen the doors again to the rest of the store the elms doesnt make a damn difference ot and hrs are no issue and what a bunch of kiss asses to us little piss ants so they can keep some $ flowing in there deeeeep pockets they say, until the day the store reopens and then you dont hear or see of any of the head *******s again. Oh how they promised the things that were needed and the elms wasnt accurate and it would be awhile until the elms starts back up for my dept and the store. BULL****TTTTTTTTTTTTTTTTTTT!!!!!! LIARS LIARS. I made damn sure i worked all the overtime i could to make up for the time the sobs cut my hrs for about 7 weeks i worked 20 to 25 hrs ot every single week and laughed my ass off b/c such destruction could happen to greedy *******s. Not a week after opening they cut the hell out of our hrs. i dont know who dreamed this **** up but for us workers that depend on our full time pay its a living nitemare on kroger pay. I dont know they can forecast the future the hardest decision they have in a day is where theyre all gonna go for they're "lunch meeting". who came up with this system anyways? please tell me if you know!!!

Date: Jul 5, 2010

I understand that a person from WALMART left wallymart. and kroger bought him and his program for big big bucks. I also understand that wallymart doesn't even mention the program or follow the program. confuse

Date: Nov 18, 2010

I worked for Kroger for 8 years and Key retailing was the worst thing ever to come down from corporate. They give you harder and harder tasks to perform and less time to do it in so you will fail and the next guy can come in at 80% of your pay. They preach customer service but you cannot keep a high level of customer service when your budgeted hours get cut every quarter to make numbers looks good.

Date: Aug 19, 2011

Don't sweat it. In 5 or 6 years this will go like every other program they've initiated in two decades and more... the older folks will say "Remember when Key Retailing was the big thing, the decisive difference?" and the younger guys will reply "no." Nothing lasts forever. The only difference between Key Retailing and all the other nonsense that has come and gone with the years is that this misbegotten abortion and waste of time does have the potential to be the company's epitaph if they don't wise up in time. Circuit City made a big business mistake some years ago, and they never recovered. Key Retailing is a bigger cluster than Circuit City's blunder could have dreamed of being.

But nothing, not Key Retailing, nor the Kroger Co, lasts forever. Might be that it's just time for Kroger to go away, like Evans and Big Bear and A&P and Thorofare and all those others. But it won't be Wallyworld that puts them down; business history will remember them as the company that shot themselves in the head.

Date: Oct 5, 2011

biggrin go man go

Date: Feb 6, 2012

I'm an employee in Ohio. When I started at this store three years ago we had 8 employees stocking at night time. We now have 3. It is impossible to do the same ammount we used to with this few of employees. Then each morning I get the treat of being yelled at for holes on shelves that would be filled if ELMS gave us more hours. To top it all off, today it was announced that thirty-five more hours would be removed from my shift. That's two people remaining! There used to be eight! I wish the public knew how many employees are losing their jobs in these tough economic times, while people in upper management are getting six figure raises. Their salary is already enough to pay our whole store for a year.

Date: Mar 20, 2012

So, if you or your department head get an hours statement check out the sph or dollarsper man hour.... see how much it is. Mine is over 800 dollars per hour

Date: Oct 9, 2012

Dumbass dillon can afford it, he just got a 66 percent raise in compensation. We can't even get a lousy raises that keep up with inflation

Date: Oct 9, 2012

I have been doing this retail thing off and on for the past twenty years, last ten with wonderful kroger and i knew this was the worst thing ever to be thought up since dumbass dillon was made top dog.