I think Key Retailing is going to be the death of Kroger. Its turning Krogers into Mcdonalds.
1 You can't think or use common sense. In Mcdonalds you cook a burger for 2 mins on each side flip. Then you add 2 dollops of ketchup etc. You can't think for yourself or make a decision.
2 Its turning us into robots like Mcdonalds employees
3 Union here is saying Line Managers/ Backups are quitting cause of Key Retailing
4 It doesn't work
5 Millions wasted on it so they are not going to give it up.
6 I hate the dumb ass signs Kroger has in the back to do with Key Retailing
I can picture our store mananger at home with his key retailing mug with his coffee in his Key Retailing PJs just gotten up from bed in his key retailing duvet set.
So Krogerman, what department do you work and how long have you been on Key retailing ? We bewen on it for about 4 years and biggest problem I and most of us Market people have is the ELMs hours and reperts.
These people come into our store all the time and tell us we need to do this this and this to be "right" when they come do our checklist to make sure we are certified. Ok we got it. Well the big day comes and guess what, we are wrong!! Seems to me like some dip**** who comes around didn't have a clue. wow. stupid people in this orginization.
Also, used to be, we came in, did our job, went home. great!
Now, you've got to do an hour worth of paperwork before you can even begin to run a truck. Ok let's see how many hours I have today, ok, now let me enter this into the computer so it can tell me how long it will take to wipe my ass. I've done my shelf review, crew sheet, and killed a tree in the process, now I can do my job. Somebody needs a beating in headquarters.
I work in Grocery and I have worked in retail before. I have never seen anything as dumb or time wasting as Key Retailing .
We have a silly rule now that B ends must have same type of coffee on each b end eg you can't have folgers black silk and breakfast bend on same shelf althought its the same price.
I can't put overstock in baskets it all has to be the same type of item.
You can't use your brain.
Not sure how long we been Key Retailing as only been at Kroger a few years.
Next I will have to label my trash to have a key retailing sign to say trash.
It does have to have a Key Retailing sign that says "Trash". You need a sign next to the first-aid kit that says "first-aid kit". Yes, I'm serious! You need to have a sign that says "Brooms" that goes with brooms and "mops" that go with "Mops". Look it up for yourself. Where would we be without the Leadership we have in place?
Can not argue with you on this. Our backroom has a lable for every thing and its place including trash. Even pallets have to be separated by colot and wood vs plastic. Meat department has to have a sign for everything and its place too. Just hope that half the ones that came up with the idea do not make it to whare the signs have to be spelled out in other languages other than just english only.
Anonymous wrote:
It does have to have a Key Retailing sign that says "Trash". You need a sign next to the first-aid kit that says "first-aid kit". Yes, I'm serious! You need to have a sign that says "Brooms" that goes with brooms and "mops" that go with "Mops". Look it up for yourself. Where would we be without the Leadership we have in place?
someone up high on the ladder needs to be kicked in the balls. I'd like to find this person and tell them how worthless they are, most of the higher ups who make these decisions are people who have never even worked in a store. If you ask them a question and they have to "get back to you about that" it clearly shows their ignorance
1 bunker in our store ,all cheese cos cincinnati says so,gone are the days of making your own decisions to get extra sales ,this will all come crashing down before long ,they already fired people at the top ,they will start at store level next and end up with useless people running department like they have dumb people running g.o
1 bunker in our store ,all cheese cos cincinnati says so,gone are the days of making your own decisions to get extra sales ,this will all come crashing down before long ,they already fired people at the top ,they will start at store level next and end up with useless people running department like they have dumb people running g.o
same here. what they want is what goes.. whether it makes sense or not. The problem is, what sells well in some stores might not sell in other stores. In the above instance, cheese should be a decent seller in almost every market, but there are still instances (especially in other departments) where you are required to have lots of product for display even though it doesn't sell well at your store. The display may look great and be full, but after the sale is over you're stuck with product which takes up extra space in the freezer, cooler, or backroom where you could otherwise hold product that actually does sell.
In grocery for instance, with the white shelf strips where the number of shelf spaces are pre-designated, we'll often have a big seller having only 1 or 2 spaces...what this means is that the product is constantly having to be filled due to being sold.
Another example in our grocery department is the 50lb Old Yeller/KroValue dogfood. On senior Wednesday, we'll always have 8-10 pallets in the backroom because our store sells a lot. We have a handful of regular customers who will bring trailers and trucks and it's not uncommon for 1 person to purchase the dogfood by the pallet. (it's funny to see the customer roll up in a small truck and expect it to be able to hold the weight of a pallet of dogfood) ....so far no big accidents/problems, but we've seen some trucks really squat to the ground under the weight!
someone up high on the ladder needs to be kicked in the balls. I'd like to find this person and tell them how worthless they are, most of the higher ups who make these decisions are people who have never even worked in a store. If you ask them a question and they have to "get back to you about that" it clearly shows their ignorance
[[[someone up high on the ladder needs to be kicked in the balls]]]
Here is what I see as the biggest obsticale to key retailing working correctly? That would be the quality of the workers in ones department and the ---UNWILLINGNESS --- of management wanting to get rid of employees that do not need to be there soly because it would create overtime. ELMS , the scheduling part of key retailing, does not distiquish between overtime and regular hours but just the hours that needs to be there to complete the tasks. One has a person in every department that just needs to go because they can not do it, does not want to do it or you spend hours re-doing ther tasks before you can ever start yours. And managemet does not want to get rid of them because of over time. Same managers that has set in on ELMS training and have been told that if you have dead wieght employee`s then you need to cut them loose and get replacements for them.
this key retailing garbage seems to only be getting worse. we're starting to see signs up all over labeling everything. Are they going to label the exit sign as "exit"? and what about a sign for "door". Are people really that ignorant that they don't know what goes in a trashcan? I mean seriously, they're putting so much time and money into this system that really isn't any better than the old system. All it's doing is wasting time when we could just be coming to work and doing our jobs. What is the point of all this signage? I know we hire slow people but come on!
this whole sign thread reminds me of a joke I heard a long time ago, this isn't exactly how I remembered it but it's pretty close:
In a restroom at IBM's Watson Center, a supervisor had placed a sign directly above the sink. It had a single word on it -- "THINK!"
The next day, when he went to the restroom, he looked at the sign and right below, immediately above the soap dispenser, someone had carefully lettered another sign which read -- "THOAP!"
I had to add this since I was writing another topic it just came to me.. Perhaps this will sum up the whole idea of key retailing: All this new paperwork we're having to do and making logs of this and that, it can only be happening for one reason, to justify someone's job...I mean someone higher up is sitting there trying to justify how he needs more money and more hours so he is constantly throwing out these ideas although they're not good ideas, they're just good enough that the company will need him to continue to brainstorm on ways to keep his job. Problem these days is that the decisions being made are coming from someone who has never worked in a grocery store, I mean that's what we're doing here, right? Seems like the ideas should at least come from a legitimate source and not a pencil pusher. Until proven otherwise, I will strongly believe that the person coming up with the ideas has never worked in a store...
I have to ad to the madness. One may think that all the signs are stupid and uncalled for and some may be right. But I got an idiot that is combative to the point where when cleaning up the market, I have to place signs where every little thing has to go just to keep this dumb ass from wanting to place whatever he wants where ever he feels like it because he does not know where to place things after being told and showed numerous times. And this guy is also a 5th grade school teacher that just does not get it.
I have to ad to the madness. One may think that all the signs are stupid and uncalled for and some may be right. But I got an idiot that is combative to the point where when cleaning up the market, I have to place signs where every little thing has to go just to keep this dumb ass from wanting to place whatever he wants where ever he feels like it because he does not know where to place things after being told and showed numerous times. And this guy is also a 5th grade school teacher that just does not get it.
proves that this company will hire anyone. They don't care who's experienced or qualified. Look at the kind of managers they hire.
this 5th grade teacher, why in the world would he be working in a meat department? sounds like a young kid based on how you described his inability to do his job
I have to ad to the madness. One may think that all the signs are stupid and uncalled for and some may be right. But I got an idiot that is combative to the point where when cleaning up the market, I have to place signs where every little thing has to go just to keep this dumb ass from wanting to place whatever he wants where ever he feels like it because he does not know where to place things after being told and showed numerous times. And this guy is also a 5th grade school teacher that just does not get it.
proves that this company will hire anyone. They don't care who's experienced or qualified. Look at the kind of managers they hire.
this 5th grade teacher, why in the world would he be working in a meat department? sounds like a young kid based on how you described his inability to do his job
The truth is the guy ( the 5th grade Teacher) is a 53 year old guy that has been with Kroger for a little over 4 years. We got him as a transfer from another store . Just was not given the whole story before we excepted him in or we would not have taken him. But if he deas not pick it up then I and my crew will see that he does not make it to his 5th anaversary and have his pension vested.
Well there are things that we all don't like. I hate paying my house payment I hate paying taxes... key retailing works! There are somethings that need to be tweaked but it works. Just as long as everyone is doing what they are suppose to do. If they don't it will put things off. I've been with a kroger division for 21 years and have seen us as a company impacted by walmart. Our banner has the biggest impact of walmart per square mile then any other across the country. I've personally witnessed stores doing over 1 million a week that are now closed. This was just in a few short years. Can you imagine doing that much buisness and next year its cut in half. The following year cut that in half and so on. All because of walamart opening 1 mile down the street! Kroger had to react. We as a company were so wasteful. I completely agree with how some of this is rolled out but if they had not reacted you maybe along with the hundreds of thousands with out a job. We all have to pull together support each other and outr company to beat this walmart virus before it gets us all.
