How do you really feel about Kroger?

madman · Member

How do you really feel about Kroger?

Date: Jan 29, 2011

I used to work for Kroger. Worst place to work ever. Managers are idiots and the customer comes first no matter what. I worked at the one in delhi, cincinnati. Was pregnant and a fat bitch customer threw **** at me because she had a giant space between her stuff on the express lane and i thought her order was finished at the space. Well, the rest of the stuff was hers too only she neglected to tell me and ran her credit card thru. Stupid bitch thru a fit and threw **** at me and my managers said I was the one at fault and had to pull me to the side and give me a "talk" about being more friendly to the customers. They don't care at all about their employees.

Em · Senior Member

I love my job. I hate the micromanaging Kroger does.

Date: Jan 29, 2011

there nothignot say on krogers be half the corp part of kroger just keeps thinking there makign kroger better they may be makign it better fo them th atsitt on the ***** adn make rulse adn new policy be we down in the store half to indure adn go with them when they dont even work adn listen to the costomers coplants more than half of the customers in stor 399 hate this one plus one queing adn there complainign that we dotnhaev enough bagers.... kroger has so many policys that shouldnt even be there like the one pluse on queing adn elm that make it impossible for our stores to haev the magic numbers for each department

tsmumbles · Member

Em's response is perfect. I find the job itself is pretty easy. Admin types justifying their jobs by creating worthless policy coupled with store management's inept people skills make for a poor environment.

barada · Guru

nail on the head. it's the people on top, destroying what was once a great company.

Fat Boy · Senior Member

I honestly couldn't even begin to read anons response. I hope it was informative. But I tend to agree with everyone else that the job itself is fine. The company tends to suck. However, it seems that almost everyone else is going to this form of employee treatment. If you get a bunch of high school kids you don't have to worry about benefits or higher pay.

Basically we are all going to be walmart eventually.

Art Vandelay · Member

Anonymous wrote:

there nothignot say on krogers be half the corp part of kroger just keeps thinking there makign kroger better they may be makign it better fo them th atsitt on the ***** adn make rulse adn new policy be we down in the store half to indure adn go with them when they dont even work adn listen to the costomers coplants more than half of the customers in stor 399 hate this one plus one queing adn there complainign that we dotnhaev enough bagers.... kroger has so many policys that shouldnt even be there like the one pluse on queing adn elm that make it impossible for our stores to haev the magic numbers for each department

HuKed Onn Fonix Werqed Fer Mii!

Anyway, I agree with previous posters.
Job is fine, some of the other crap we put up with is just, well...CRAP.

Date: Feb 4, 2011

I like working for krpger

I must have gotten one of the good ones

Date: Feb 9, 2011

i love my job ...but i work like 70 miles from home and the people are prejudice they say underhanded things to me but i was 7 when they got thier job and im thier boss now..but im the dumb one ...LOL.... i pass 5 other krogers going to work ..its like im being tested ...but its all part of the game i guess, its just funny we have core values that people dont follow or care about..i also hate when you dont get backed my store management and you a dept. head ..people do and say things because they will run to the union
office needs to go to stores and just talk to people not go over shrink,elms ect..
but talk to the non managers and see how bitter some of the "vets" are
so they can be delt with

Date: Aug 4, 2011

I have never worked for a company that continues to set it self up for failure. Perfect example - If ELMS worked we wouldn't need QVision... Mean while let u spend millions on the system and not put a penny back to the associates. I promise you, the way Kroger is going we will be like FoodLion in less than 5 years = No staff and no customers. I am so sick that the values they keep chanting mean nothing as a matter of fact they find new ways everyday to break them. I think this company is on a downward spiral. Maybe when they hit bottom they will change - maybe it will be too late - Hell, maybe it already is.

Mid Atlantic District G

Date: Aug 4, 2011

The job itself is okay but a lot people in charge don't have a clue. I'm the one who wants to transfer out of deli bakery and go to frozen. One of the things our new deli deli manager did that has all of us completely baffled is she moved all the premade stuff from the deli bakery freezer and moved it to the grocery freezer in the back. Why would you do that? Now, whenever a customer comes up and asks for something that's not at we have to go all the way to the back to go look for it. Or we can do what she did and lie about it. The other day a customer was asking for Hawaiian rolls because the rack was completely empty. We had several boxes on hand but they were in the back freezer. She lied to the guy and told him they had just come in she hadn't had time to go back and get them.

Cathy · Guru

Kroger once was a great company to work for. They cared about their customers, and their employees. The employees had many incentives to do their job well, and the people at the top actually cared about a job well done. If an employee wasn't doing well, there would be someone there to help them. No one ever felt that their job was on the line if they didn't do it fast enough, and everyone seemed genuinly happy. I think if they would look back about 15 or 20 years, then they would see that the policies in place back then actually worked. We had a recession, and things were bad for Kroger... but they were bad for everyone. We didn't need a change of policy, we just needed to wait for things to get better. But who likes waiting, right?

Date: Jun 27, 2012

Holy crap. Lol I love working at Kroger. You guys must have really crappy stores because I love the envioronment, upper management, co-workers, AND customers.

Date: May 6, 2014

So I had started working at a Kroger bakery awhile ago, needless to say when I first got there it was pretty gross. The baking tins hadn't been washed in awhile and even though there's wax paper on it you still should always wash them (it had build up of god knows what on it), not to mention employees and management didn't even follow the protocol that's set up by HQ when it came to sanitizing. It's supposed to be Wash, rinse, sterilize but that's not what they did they skipped rinsing off the soap and would just put it in the sterilize. I don't know if it's like this at other Kroger stores but the washing bins were also shared with the people that took care of the sushi and since they were oriental in race I think management felt uncomfortable telling them that they should wash out the basins after they were finished with them, meaning that I'd have to clean up after them just to do my job which really irritated me, however I would anyway since fish allergies exist and I would've hated for someone to be exposed to CC.

Another issue I had working there was management failing to repair the freezer, something in there was leaking which was causing ice to form on the floor and some of it was leaking onto the boxes. As far as I know that problem still hasn't been resolved, which is really gross because even though the frozen goods come in plastic bags I wouldn't trust it that much to keep whatever it is that's leaking off of the food. I'd bring these things up to management and they either didn't care or are afraid of upper management for some reason which leads me to the next issue.

I ended up getting fired from Kroger, and before you think I'm just a disgruntled employee I had actually offered suggestions that the company followed through on before they did. A lot of customers were interested in "State Made Goods" like milk, baked goods etc from local farms so often that I suggested a local section and in a week they did just that so people knew those things were made with materials from the area. I got along with fellow employees and worked hard, despite the fact that I know they gave me more work to do on purpose (I compared notes to the person that I was taking over for on what they were in charge with, and I was given more than this person told me I'd be doing) I maintained a positive attitude even while trying to discuss the above problems with my manager and her supervisor which leads me to how I was fired.

Normally when you let an employee go there has to be a termination meeting about the problems that were going on etc but this didn't happen, they discussed it openly in the bakery section with workers of various departments still there and my manager had her supervisor with her and she looked a lot more uncomfortable than I was about the issue and couldn't even look me in the eye. Extremely unprofessional.

As Kroger was my first place of employment, despite what happened, I gained a huge learning experience about what should and shouldn't happen in the work place and what should and shouldn't have happened period.

I'm so glad to work elsewhere now!

mega-kitteh · Guru

It's ok... I guess... At times it can and is trying especially when you have a limited amountof time to get your backstock ready to go and it seems as if very employee in the store calls YOU. It would make it so much easier if the left me the hell alone do I can get MY work done. But that is NOT going to happen anytime soon

JSC · Member

For years I was at least content working for Kroger. I didn't love the job by any means but it was ok. I never cared too much about getting full time because my pay would go up ever so slightly from time to time and it was enough for what I needed. However I had to take a year off because of a leukemia diagnosis and upon my return I transferred stores because of a move and went to a store under what's called a "country contract" which apparently means "we can pay you less for the same work." So after 10 years my pay actually went backwards. So how does this happen? A guy who has always done a good job, been dependable, reliable, honest, hard working, etc. makes $9.90 an hour after 11 years at a billion dollar company. I was making more in 2008 for Kroger than I am in 2014. Not because I quit or was terminated or anything, I have been continuously employed for over 11 years. What is the union for? I thought to protect the worker's rights, but I don't see how my rights are being protected in this case.
So I took another job from Pepsi part time and guess what, they started me out at over 2 dollars an hour more than I make at Kroger after 11 years. How does this happen? How is it even possible? It's part time just like Kroger and yet they can afford to pay me $12.05 as a newly hired employee and Kroger can't get close to that after 11 years. Already got a 25 cent raise with them so as it stands I'm making 2 dollars and 30 cents more per hour for a company that just hired me than Kroger is paying me after 11 years.

I can't say Kroger has any integrity or that they care about what matters and I can't say I like working for a company who can rationalize treating their employees that way.

247wallst.com/special-report/2013/11/15/ten-companies-paying-americans-the-least/3/

-- Edited by JSC on Sunday 20th of July 2014 01:28:04 PM

Anonymouse1 · Guru

I love my job as a night grocery clerk. They are finally hiring more newbies than are quiting so my hours might get cut soon. It will give me time to do other things.

It's annoying when I have to pick up slack of coworkers but I just laugh and keep on trucking.

My store manager is the coolest, maybe too cool. One Comanager is cool and the other is coming around.

Customers are nice enough.

I had a nightmare the other day. I dreamed I was explaining the Acknowledge, Assist and Appreciate theory to a customer. I didn't know what else to chat about while we were walking to the product! :)

nightperson · Guru

Cathy wrote:
Kroger once was a great company to work for. They cared about their customers, and their employees. The employees had many incentives to do their job well, and the people at the top actually cared about a job well done. If an employee wasn't doing well, there would be someone there to help them. No one ever felt that their job was on the line if they didn't do it fast enough, and everyone seemed genuinly happy. I think if they would look back about 15 or 20 years, then they would see that the policies in place back then actually worked. We had a recession, and things were bad for Kroger... but they were bad for everyone. We didn't need a change of policy, we just needed to wait for things to get better. But who likes waiting, right?

From what i have seen they dont care about their employees. When i get there i just go straight to the cooler and see how packed it is and try to get stuff out of there. I have come to understand that i will get little or any help from management so its come to the point where i do what i can for my shift all the rest of the drama i tend to block out since its not worth stressing over.

There is no incentive to do your job right/well. Just "hey, can you fill this...or that up". The only thing i expect from this company if to get paid for working my shift. Everyone running around with different priorities even in my dept and its no wonder things can get done. Whatever changes this company goes through its not for the positive.

Kroger will eventually have a work force that is mostly high school kids

Date: Jul 21, 2014

Kroger sucks totally, from the top down.

Date: Jul 23, 2014

nightperson wrote:
Cathy wrote:
Kroger once was a great company to work for. They cared about their customers, and their employees. The employees had many incentives to do their job well, and the people at the top actually cared about a job well done. If an employee wasn't doing well, there would be someone there to help them. No one ever felt that their job was on the line if they didn't do it fast enough, and everyone seemed genuinly happy. I think if they would look back about 15 or 20 years, then they would see that the policies in place back then actually worked. We had a recession, and things were bad for Kroger... but they were bad for everyone. We didn't need a change of policy, we just needed to wait for things to get better. But who likes waiting, right?
From what i have seen they dont care about their employees. When i get there i just go straight to the cooler and see how packed it is and try to get stuff out of there. I have come to understand that i will get little or any help from management so its come to the point where i do what i can for my shift all the rest of the drama i tend to block out since its not worth stressing over.
There is no incentive to do your job right/well. Just "hey, can you fill this...or that up". The only thing i expect from this company if to get paid for working my shift. Everyone running around with different priorities even in my dept and its no wonder things can get done. Whatever changes this company goes through its not for the positive.There is no incentive to do your job right/well. Just "hey, can you fill this...or that up". The only thing i expect from this company if to get paid for working my shift. Everyone running around with different priorities even in my dept and its no wonder things can get done. Whatever changes this company goes through its not for the positive.
Kroger will eventually have a work force that is mostly high school kids

There is no incentive to do your job right/well. Just "hey, can you fill this...or that up". The only thing i expect from this company if to get paid for working my shift. Everyone running around with different priorities even in my dept and its no wonder things can get done. Whatever changes this company goes through its not for the positive.

Absolutely true. No motivation to do a good job because you get nothing for being a productive, reliable worker.

charles · Veteran Member

Are you saying the corperate level managers, division managers and district managers need to work every day positions in the store for a solid month at the average pay rate that most of these people make .....to become a small bit wizer and a whole lot poorer......lol......well there will be no under cover bosses in the kroger scheme of things.....its not part of key retailing etc.........