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Post Info TOPIC: Whats your thoughts on the electronic front end managment system ??


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Whats your thoughts on the electronic front end managment system ??
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The system has been installed, but not activated at the store I work at. So, I don't know much at all about it.   I'm not even sure what the name of the system is. 



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Guru

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it's never right and it's only there for the customer. don't even worry about it. focus more of the queuing and less on that stupid screen.

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The name of the system is "que vision", essentially the store you work in has installed censors by the entrances/exits and also by the registers (with the exception of U-scan).  There are typically 3 computer screens.  1 by customer service, and 2 on the sales floor behind the registers.  They say registers open, act now, and it gives you a 30 minute prediction of how many registers the computer thinks you need to open.  The computer gets flagged every 5 minutes for when a register is not open.  i.e. (it says act now 4, but there are only 3 registers open).  So it flags you for that 1 registers, and it gets monitored and reported to by corporate.



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Thanks !!



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Guru

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It don't work, never has and never will.  It's just corporate big brother watching over you.

 



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krogerman77 wrote:

It don't work, never has and never will.  It's just corporate big brother watching over you.

 


 come on! no one knows what BIG BROTHER  is?



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Guru

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They needed to work all the bugs out of the system before putting it into action in all of the stores. That is just plain irresponsibility on their part. No wonder we can "never do anything right", because the systems used to measure us are never right.

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