I work in the grocery department of my store, I'm now working on 4 years that I've been at that store, I've worked every job in the department; frozen, grocery, and dairy, and overnights. I've even worked front end, and meat dept.
So about 11 months ago the lead clerk took over Dairy, after our previous lead clerk had become to "old" for the job, and the cold and quantity of work required was to much on him, so they graciously moved him to receiving. So while I was under his wing, all was well, shrink was maintained, and losses were at a minimum, and the dept. ran smooth, it was great.
But when this new lead clerk took over, me and the other guy I work with in the dairy, noticed things like yogurt, cheese, juice, coffee creamers, and whatever would just be packed into the shelving units and be completely and utterly disorganized. Store management has repeatedly been on him for this, at least 20 times, and all attempts have been to no avail. While I was closing the dept. I would condition and pick close dates and out of dates and for a solid month I was literally pulling heaping carts full of out of dates, easily hundreds of dollars of losses a DAY!!! I told management this, and they did NOTHING!!! I did this for a month!! In that month I estimate I've pulled at least anywhere from $1,500.00 to $2,250.00 dollars of shrink losses, but here's where it gets even worse, he doesn't even scan out the shrink! He tosses it in a trash can and throws it in the dumpster (which has a padlock, but isn't locked to prevent him from throwing his shrink away like that, thus this is able to happen). But this is done deliberately with the intention to keep his markdown efficiency at a high. Just as recent as a few days ago I took photo's of more out of dates to catch him in the act, to see if he's really scanning them, and he isn't. I have proof on a camera that this is happening! What do I do? I've gone to management, and they continue to do nothing and sit on the issue, and let it get worse and worse. Also 8 in 10 BOH's in the dept. are completely off because of the shrink issue, because he's not scanning them and updating items in the system, AND to top it all off the lead clerk aimlessly wanders throughout the store.
NEED ADVICE QUICK?!?!?!?!?!?!? WHO DO I TALK TO, OR CALL???????? Inventory is in 1 week, I am not letting him get away with bull****ting and theft anymore, which ultimately hurts the bottom line....
well, the next step up from your store manager would be your district manager. This guy is losing your store a LOT of money and it's ****ing everyone and since you have proof - light the fire.
800-689-4609 is the kroger hotline. that could be a quick starting point. I'd try to find the districts email and send them a message.
-- Edited by BagBoy on Wednesday 8th of June 2011 03:42:07 AM
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Would you like fries with th... I mean, your milk in a bag?
Just throwing things away affects your stores inventory numbers which affects your manager's bonus pay. Not scanning out items also affects BOHs which means your not on level with key retailing which affects your manager's bonus. During a key retailing check they should scan holes and low spots, if your BOHs don't match you get marked off.
You can't control what other people do or don't do. You can take the initiative when you pull OOD to scan them out as OOD. If you know he's not doing it, then you need to do it for him.
If you are working nights use the gun to change BOHs, MINS and allocations. You have the power to prevent shrink by using the gun.
At Kroger you can't just point a finger and say, "He's not doing it right." You have to step up.
We have a date issue with our yogurt only. We also know how to increase/decrease orders. We clean up the yogurt by decreasing the truck say 30 percent then ordering for holes only. Pretty soon all the yogurt dates are good, because we've sold all of it. Then a few months later we have to clean it up again because of rotation issues. It's not perfect. I'm pulling of April dates in June on slow movers. Yeah it sucks, yeah the employee in question sucks.
Just throwing things away affects your stores inventory numbers which affects your manager's bonus pay. Not scanning out items also affects BOHs which means your not on level with key retailing which affects your manager's bonus. During a key retailing check they should scan holes and low spots, if your BOHs don't match you get marked off.
You can't control what other people do or don't do. You can take the initiative when you pull OOD to scan them out as OOD. If you know he's not doing it, then you need to do it for him.
If you are working nights use the gun to change BOHs, MINS and allocations. You have the power to prevent shrink by using the gun.
At Kroger you can't just point a finger and say, "He's not doing it right." You have to step up.
We have a date issue with our yogurt only. We also know how to increase/decrease orders. We clean up the yogurt by decreasing the truck say 30 percent then ordering for holes only. Pretty soon all the yogurt dates are good, because we've sold all of it. Then a few months later we have to clean it up again because of rotation issues. It's not perfect. I'm pulling of April dates in June on slow movers. Yeah it sucks, yeah the employee in question sucks.
You sound like Management... Someone isnt doing their job so you want someone else to do it for them, instead of correcting the problem.
They train management and department heads with The Oz Principle. It's all about personal responsibility.
Balances are something you should work on everyday. Especially, in the dairy department. There is a potential for loss at every turn. After I work backstock and my truck I do another shelf review. It helps. Just yesterday my milk was low and I went through and counted it all and updated balances.
You can complain until you are blue in the face, but we both know management doesn't care. If you are pulling more weight then everyone else suck it up. If you want to be a slacker go for it.
I manage to enjoy my job by ignoring what other people do and don't do.
I blame Paul cash of 714 Mid south he runs nothing but milk for 8 and a half hours and occasionally goes into the bathroon to fap makes you wonder if he fills it all himself
I have to agree with EM. You have the tools to create your "Paper Trail" as they say.
Simply scan out the OOD before he has the opprotunity to dump it. All this will be done under your EUID and after his shift or whenever he has missed it.
Print the report keep a file and then begin firing bullets. Make sure you have plenty of ammunition and better ammunition than your opponent.
It all starts with taking that innitiative and creating a trail.
You can also adjust BOH's and print that report up as well.
Lots and Lots can be done. It will catch up to the person eventually and you will have all the fire power you need.
