ClasificationsEfectiveEfectiveeffectiveEfective

Date: Feb 14, 2012

How much do customer service Clerks make an hour?

SCO · Senior Member

here they start at i believe 15 or so

Date: Feb 14, 2012

In Kentucky the customer service clerks get the same pay as if they were a cashier. Only the department head and back up gets the big raise. The rest of us just gets contract raise.

Date: Feb 14, 2012

Anonymous wrote:
In Kentucky the customer service clerks get the same pay as if they were a cashier. Only the department head and back up gets the big raise. The rest of us just gets contract raise.

That's not enirely true. I don't know what division you're in but I'm in the Mid South division which includes Louisville. As of now, customer service clerks start out at $7.30 an hour. They get a 10 cent raise after 6 months and another 10 cents 6 months later. Top pay for a customer service clerk is $7.50 an hour.

mcooldude · Senior Member

Here it is what ever you make a hr. + a .40 a hour office premium

styles · Guru

Anonymous wrote:
Anonymous wrote:
In Kentucky the customer service clerks get the same pay as if they were a cashier. Only the department head and back up gets the big raise. The rest of us just gets contract raise.
That's not enirely true. I don't know what division you're in but I'm in the Mid South division which includes Louisville. As of now, customer service clerks start out at $7.30 an hour. They get a 10 cent raise after 6 months and another 10 cents 6 months later. Top pay for a customer service clerk is $7.50 an hour.

jesus that sucks

Date: Feb 15, 2012

columbus local 1059 the same as cashiers, you have to be a department head or a backup.. who makes 17.00 a hour as a backup and 18 as a head..

cornstalkprisonbars1 · Member

In Illinois, the customer service clerks make less than $10 an hour if their seniority is low.

SCO · Senior Member

wow dang. yeah here they all make 15-17/hr, and the csm only makes about 30 or 50 cents more per hour. i cant imagine doing all that office work for 7.50!

Date: Feb 17, 2012

SCO wrote:
wow dang. yeah here they all make 15-17/hr, and the csm only makes about 30 or 50 cents more per hour. i cant imagine doing all that office work for 7.50!

A customer service clerk is a bagger.

Date: Feb 20, 2012

In the northwest Ohio area we get an extra 15 cents an hour. It almost covers the cost of the tylenol that I have to take to do the job.

SCO · Senior Member

oh okay. well i assumed customer service clerk to be, well, customer service. the term actually used for cashiers/baggers is front end clerk

Date: Feb 21, 2012

Where I work (Mid South division) the people who work at the customer service desk make no more than a regular checker or any other clerk in the store. The duties of a customer service clerk are as follows:

bag groceries

perform price checks

carry out customer order

assist customer in loading groceries

handle bascarts

stocking nonsalable supplies

performing interior and exterior store cleaning

styles · Guru

one time someone crapped in the urinal and guess who had to clean it..those poor bastards making federal minimum wage

Date: Feb 22, 2012

i am a customer service clerk, floor supervisor & do accounting and make the same amount as if I were a cashier.

Date: Feb 22, 2012

I think there's some confusion as to what a customer service clerk is. A customer service clerk IS NOT someone who works in the office. A customer service clerk is a bagger. People who work at the customer service desk are still classified as checkers.

grumpy1 · Guru

when looking back on past posts, I have found this, if it helps any.

It was posted when local 1000 ( dallas ) got their new contract.

================================================

LOCAL 1000 NEW PAY RATES IN OUR CONTRACT	ReplyQuote

ClasificationsEfectiveEfectiveeffectiveEfective Level 112/06/096-5/20116-03-20126-02-2013 Courtesy clerks$7.25$7.25$7.25$7.25 Level 2 classification Start7.357.357.357.35 9 months7.457.457.457.45 18 months7.607.607.607.60 27 months7.80 7.807.808.80 33 months8.008.008.008.00 39 months8.308.008.008.00 45 months8.508.508.508.50 51 months8.758.758.758.75 57 months and thereafter9.509.709.9010.20 Level 3 classification( PT floor Supervisor, Cake, Office Clerk) Start7.507.507.507.50 6 months7.757.757.757.75 12 months7.957.957.957.95 18 months8.258.258.258.25 24 months8.558.558.558.55 36 months !A0 ¤ !A0 9.252mso-tab-countz 2;"> !A0 ¤ 9.25 ¤ !A0 !3C/span>9.21!A0 ¤ !A0 9.25 48 months 10.00 10.00 10.00 10.0054 months 10.50 10.50 10.50 10.50 60 mo. and thereafter12.4012.60 12.80 13.15 Red Circle FT clerks Hired prior to 90`14.6514.8515.0515.40 Level 4 Positions Key positions, One 40 hour12.5012.7012.9013.25 Cash office, Dairy, frozen Foods, SOA, cake decorator, Reciever, File Clerk, Floral Attendant and Market place

LOCAL 1000 NEW PAY RATES IN OUR CONTRACT

LOCAL 1000 NEW PAY RATES IN OUR CONTRACT	ReplyQuote

ClasificationsEfectiveEfectiveeffectiveEfective Level 112/06/096-5/20116-03-20126-02-2013 Courtesy clerks$7.25$7.25$7.25$7.25 Level 2 classification Start7.357.357.357.35 9 months7.457.457.457.45 18 months7.607.607.607.60 27 months7.80 7.807.808.80 33 months8.008.008.008.00 39 months8.308.008.008.00 45 months8.508.508.508.50 51 months8.758.758.758.75 57 months and thereafter9.509.709.9010.20 Level 3 classification( PT floor Supervisor, Cake, Office Clerk) Start7.507.507.507.50 6 months7.757.757.757.75 12 months7.957.957.957.95 18 months8.258.258.258.25 24 months8.558.558.558.55 36 months !A0 ¤ !A0 9.252mso-tab-countz 2;"> !A0 ¤ 9.25 ¤ !A0 !3C/span>9.21!A0 ¤ !A0 9.25 48 months 10.00 10.00 10.00 10.0054 months 10.50 10.50 10.50 10.50 60 mo. and thereafter12.4012.60 12.80 13.15 Red Circle FT clerks Hired prior to 90`14.6514.8515.0515.40 Level 4 Positions Key positions, One 40 hour12.5012.7012.9013.25 Cash office, Dairy, frozen Foods, SOA, cake decorator, Reciever, File Clerk, Floral Attendant and Market place

ClasificationsEfectiveEfectiveeffectiveEfective

Level 112/06/096-5/20116-03-20126-02-2013

Courtesy clerks$7.25$7.25$7.25$7.25

Level 2 classification
Start7.357.357.357.35

9 months7.457.457.457.45

18 months7.607.607.607.60

27 months7.80 7.807.808.80

33 months8.008.008.008.00

39 months8.308.008.008.00

45 months8.508.508.508.50

51 months8.758.758.758.75

57 months and thereafter9.509.709.9010.20

Level 3 classification( PT floor Supervisor, Cake, Office Clerk)

Start7.507.507.507.50

6 months7.757.757.757.75

12 months7.957.957.957.95

18 months8.258.258.258.25

24 months8.558.558.558.55

36 months !A0 ¤ !A0 9.252mso-tab-countz 2;"> !A0 ¤ 9.25 ¤ !A0 !3C/span>9.21!A0 ¤ !A0 9.25

48 months 10.00 10.00 10.00 10.0054 months 10.50 10.50 10.50 10.50

60 mo. and thereafter12.4012.60 12.80 13.15
Red Circle FT clerks

Hired prior to 90`14.6514.8515.0515.40

Level 4 Positions

Key positions, One 40 hour12.5012.7012.9013.25

Cash office, Dairy, frozen

Foods, SOA, cake decorator,

Reciever, File Clerk, Floral

Attendant and Market place

Department heads 1st year Under $500K w/o R/x & fuel 15.70 TBA TBA TBA 2nd year 500k-$750K w/o R/X & fuel 16.20 TBA TBA TBA

3dr yearover 750K w/o R/X & fuel16.70TBATBA TBA

Fuel clerks

Step 17.607.607.607.60

Step 27.857.857.857.85

Step 38.108.108.108.10

Step 48.358.358.358.35

Step 58.508.508.508.50

Step 69.259.459.6510.00

Full time progresses every 6 months

Part time every 1040 hours

BISTRO CHEFnew

Bistro chef position12.5012.7012.9013.25

Deemed by employer

Lead fuel clerk new

Fuel clerk positionlead.35O.R..35 O.R. .35 O.R..35 O.R.
Deemed by employer

Department head

Assistants

Assistant positionnew

(deemed by employer)$1 O.R.$1 O.R. $1 O.R.$1 O.R.
Deli, bakery, drug,

CSM & produce

Sales Vol. 273 stores only
Overnight grocery

stocker

Working 10 pm to 6 am.50 O.R .5 O.R..50 O.R..50O.R.

TBDIS RATES TIED TO WHATEVER HOUSTON GETS IN THEIR CONTRACT

Date: Feb 24, 2012

I was a bagger but I started out in another department which made me make more than any bagger in my region. I didn't know that 4 1/2 years of bagging, I was there 6 years that I was making more.

Date: Mar 6, 2012

I thought they were called "COURTESY clerks" blankstare

People who work at the service desk are called "Service Desk Clerks" or "Front End Clerks" which are both cashiers and service desk clerks.