File Maintenance Clerks are Crazy

FM99 · Member

File Maintenance Clerks are Crazy

AnonymousCutter · Guru

Somebody needs to stand up to these guys and say enough is enough. This whole RF thing is a complete waste of time. I've been meaning to ask them if we're going to have to get ELMs hours added. Also apparently if you don't take the clip with you and Key Retailing walks in you automatically fail Key Retailing.

-- Edited by AnonymousCutter on Tuesday 11th of September 2012 09:26:48 PM

BagBoy · Guru

I agree, mostly. We've had 2 FM clerks so far.... one was crazy... the other is the nicest person i've ever seen.

AnonymousCutter · Guru

He's going to be really pissed. New Key Retailing task is that all RF Handhelds are to be stored upstairs. You must sign in to check one out and once your done with it you must bring it back upstairs.

Date: Sep 12, 2012

AnonymousCutter wrote:
He's going to be really pissed. New Key Retailing task is that all RF Handhelds are to be stored upstairs. You must sign in to check one out and once your done with it you must bring it back upstairs.

They've started doing that here. You have to sign out the RF unit and take this stupid clip with you so you can hang the stupid thing on your belt like a gun holster. They say you have to follow the 4 H rule. The RF unit either has to be Home (in the office or on a stupid pad in your department), in your Hand, Hooked up to a printer, or Hanging on the clip. It's never to be set done just anywhere. When the store manager told me this, I looked at him like he was nuts. Also, if you sign out an RF unit and someone else wants to use it, you have to sign it back in and they have to sign it back out, or sign another one out.

LostGeneralClerk · Veteran Member

Happy hip homosexual.. over here in the west too. now this big dry erase board is taking up the entire desk space. seriously. Now if its really convenient being a stocker and having to carry that crap. another fail in key re-failing.

4hourrush · Guru

AnonymousCutter wrote:

He's going to be really pissed. New Key Retailing task is that all RF Handhelds are to be stored upstairs. You must sign in to check one out and once your done with it you must bring it back upstairs.

We have to do that here, we were told that it was because two of them got "lost" but that's funny to know that it's really just a Key Retailing trick. We had one in bakery that we NEVER lost because it stayed in it's place at all times but now we have to run upstairs to get one, so if we miss an item and someone wants it marked down, we can't just mark it down for them :/

AnonymousCutter · Guru

Its going to cause more shrink in the end. If you find 1 markdown that was missed do you think you're just going to run up stairs and get it just to mark it down and run back upstairs? I'm working by myself tonight and i'll be damned if I can get away from the service case or any general cleanup.

grumpy1 · Guru

have what was once a small confrance room in the back of our store, down stairs. Store manager is having it set up so guns, printers and everything is down there. he does not think we should all have to go up stairs for anything that can be done in the back confrance room. Nice in that I go right out of the market cooler and the room is right there. Do not have to go up stairs for anything now.

4hourrush · Guru

AnonymousCutter wrote:

Its going to cause more shrink in the end. If you find 1 markdown that was missed do you think you're just going to run up stairs and get it just to mark it down and run back upstairs? I'm working by myself tonight and i'll be damned if I can get away from the service case or any general cleanup.

Yep, I was guilty of this tonight. I was by myself, had the truck stuff to put away, had to do breakout, etc. I found a couple pies I missed when I did markdowns and I just couldn't be bothered to run upstairs so i pretended not to see them. :X

Date: Sep 13, 2012

4hourrush wrote:
AnonymousCutter wrote:

He's going to be really pissed. New Key Retailing task is that all RF Handhelds are to be stored upstairs. You must sign in to check one out and once your done with it you must bring it back upstairs.

We have to do that here, we were told that it was because two of them got "lost" but that's funny to know that it's really just a Key Retailing trick. We had one in bakery that we NEVER lost because it stayed in it's place at all times but now we have to run upstairs to get one, so if we miss an item and someone wants it marked down, we can't just mark it down for them :/

I hate doing markdowns in the bakery. People are like vultures. I had one woman literally wait an hour by the display case so she could grab the cake that going to be marked down. Another one likes to follow you around the department. Also, does anyone else have trouble scanning those yellow and orange markdown tags when they scan the outdates the next day? Our shrink rate has probably gone way up because the tags don't scan with the RF unit.

Date: Sep 14, 2012

Our manager told us that customers were stealing the RF guns and selling them on eBay and that is why they are having the crack down on the RF guns.

AnonymousCutter · Guru

Anonymous wrote:
Our manager told us that customers were stealing the RF guns and selling them on eBay and that is why they are having the crack down on the RF guns.

Honestly, if that were even try that is a clear cut case of getting busted and going to jail. Its just an excuse to try and set us up on this situation.

http://www.ebay.com/sch/i.html?_trksid=p5197.m570.l1313&_nkw=RF+Handheld&_sacat=0

Date: Sep 14, 2012

The FM Clerk in our store is really a piece of work. He is into Firearms Bigtime, and always reminds me that he knows how to use them and whom he would like to use them on.

AnonymousCutter · Guru

I always joked with another employee on that type of stuff. Thankfully, he said that if he ever lost it he wouldn't kill me. He'd just wound me in the leg. :D

styles · Guru

Anonymous wrote:
Our manager told us that customers were stealing the RF guns and selling them on eBay and that is why they are having the crack down on the RF guns.

oh jesus christ i bet there's a huge market for these fuecken things, i know if i were rich i would want one for my house so i could scan stuff

though to be fair, we did have a guy once throw his department's gun out along with the damages. so maybe this isnt completely bad

AnonymousCutter · Guru

Yes because everyone has a license with SCO Group and can connect the handheld to THEIR database.

Date: Sep 17, 2012

hey, file maintenance clerks are not all crazy, its the job that turns them crazy. I happen to be an fm clerk and the thing that pisses me off the most is getting upwards of 60 hours of work most weeks but only getting 40-47 scheduled with no help on saturdays , which puts me behind on tags and signs. And on top of that im still doing all of the perishable departments signs because for some odd reason they told me there is no such thing as wave 3A key retailing, and all i hear is "im not file maintenance its not my job!". And any time management tells the department to do thier own signs they throw a tempertantrum like a friggin 2 year old, i mean there is nothing like seeing a 40-50 year old have a temper tantrum. I also come across the problem that i have toset up all new sign programs within the departments, about a day after setting it up the departments "clean" and throw it all away or damage the things on purpose so i have to do it all over again. That tends to happen at least once to twice a week, and did i mention i have departments throwing tags away or just hanging them wrong on purpose so i have to waste several hours doing scans to see why all of the tags are wrong, make new ones, and order the new ones just so they can do it all over again the next week. The departments have the hours to do tags and signs, they just choose to make more work for me in my little 47 hour work week. Also if you have ever seen the amount of price changes on a back to back mega event calling for12-16 hours and you are there by yourself with no one in grocery and only 1-2 people in any of the departments till around 10pm. yeah now tell me is it the person was crazy before or after they took the job, ive dealt with it for around 3 years and in that time i have only had maybe 3 saturdays off that were not part of a vacation, or personal days. I also have to work 3:30- whenever i am done most saturdays, some till around 2 am.

AnonymousCutter · Guru

I've mentioned before that Kroger should consider RF Tags similar to what Whole Foods use. Its apparently keeps the digital price up through little solar panels on the tag and connects via RFID Tag. It could take 5 minutes to update all tag prices just by running a batch.