I have been on this site for well over 2 years. A lot of 'passer byers' cone here to complain about how crappy Kroger is. If you remove all of their bitching sometimes you realize that they are relatively new employees who have not received adequate training, right? For example - we just recently had a thread from a cashier ststing how he is concerned about potentially losing his job due to getting very little training on how to run the register!
Do you all know that - as stated in the union contract - each department is suppose to dedicate one employee as the trainer. They get an addition 75¢/per pay for training duties. Who here has ever seen this put into place? I never have but it is clearly written in my contract. I think Kroger does not wish this part of the contract to happen. Think of all the pay that would be used it they had to do this.
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I am no longer part of the oppressed, evil workforce of Kroger! Can you say "Hallelujah"
We have one cashier who will train those who just got hired on register. I highly doubt she gets paid more as a "trainer". Department heads and leads will do a day or so of training. Again, highly doubt that they get paid more. I get called up all the time to run register (and is it only my store that NEVER has produce come up? Dairy, frozen and grocery always gets called up) and there's a ton of stuff I don't remember how to do because the training wasn't in-depth enough. Oh well, I'll always ask a red vest for help. I don't care, I just need to get back to my dept to get as much done as I can before I get called up there yet again.
Yeah at my store they give new cashiers a full 8 hours with a clerk, then they work 3 more 8 hour shifts as the clerk while the experienced one works express lanes. Also I work produce, but used to work front end so I always get called up specifically to help with que vision.
I've trained 4 people in 6 months. my store just looks at the bar-chart to see who's the best cashier/u-scan person working that day and the new person gets thrown in with them for about 4 hours.
Under new Union contract we have to be register trained. Did it over a month ago. I would not call it training. Training at Kroger is a bad joke. I was too busy ringing up customers and making many mistakes to really learn anything. So called "trainer" just stood there bagging and apologizing to the customers in a tone that made me look like an idiot. When paged to run a register you get a rude attitude if you don't get there like yesterday. So I refuse to be a cashier I have more important things to do in my dept. They also abuse paging for baggers from other dept.'s. If they need cashiers and baggers they should stop cutting hours in the front end. All I have done is one thing for the long time I worked at Kroger and that is all I care about. Like the old saying goes... can't teach an old dog new tricks. Register training should only apply to recent new hires.
