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Post Info TOPIC: Customer Pissed Me Off


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Customer Pissed Me Off
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When I was working dairy there was this one guy who ALWAYS asked me if I had "anything good" for him. My reply was the same every time "Nope, and I can't mark anything down. That's what the morning guys do."

He never learned. You just have to shrug it off and chalk it up to "They are all Idiots".



-- Edited by BagBoy on Monday 12th of November 2012 03:08:47 AM

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Would you like fries with th... I mean, your milk in a bag?



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I was closing with another associate tonight and we have an advertisement special for Tbones Family Packs for $3.99 / lb with no extra help. Well, I ended up cutting extra Tbones to match the sale and a few other things for the cutting tool to complete my 3rd cut. Well, its around  5:45 PM that I had just sprayed down some santizer all over the equipment fixing to oil it when a customer comes up and ask for 6 tbones 1/2" each. We told her "I'm sorry, but we just got done cleaning up and we're done cutting for tonight.". She gets mad that she would have to make another $10 purchase again, but I told her it wouldn't matter since there is no minium or limits for Thin sliced Tbones. Well, she wanted to speak to a manager and it pissed me the **** off. I ended up giving her the tbones in the end, but I can assure you they were not the best. I started at  the end and cut 3 steaks off for strips and gave little no fillet on each thin slice and charged it as thin slice. Well, our comanager came back apparently to retag it even though I told that bitch that it was more for thin sliced! I wish sometimes I could find out where some of these customers work so I can come up 5 minutes before they close and treat them like ****. I know of one guy who is always trying to get something for free or markdowned. I've thought about going to his Sears and asking him if I can get a TV marked down sometime.



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I feel ya 100% on this, but at least you did the right thing and covered yourself.

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Mother Earth needs to douche.

 



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Yeah, but for 6 thin sliced t-bones it took me 10 minutes to clean up again.

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T-Bone-Steak-1174.jpg

 

If a customer is nice and polite i'll fix them up with the left and middle tbones above. If a customer complains to management they get the one on the right.



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Anonymous

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AnonymousCutter wrote:

 If a customer is nice and polite i'll fix them up with the left and middle tbones above. If a customer complains to management they get the one on the right.


 There was a customer who came to the deli once and wanted some colby jack. We have pre-sliced cheese that we just grab and give to customers if they're okay with it, so I picked up a piece of the pre-sliced colby jack and showed it to her and said "is this thin enough?" She said yes so I went ahead and gave it to her. Imagine my surprise when the manager comes over about 20 minutes later with the lady and he tells me that the cheese isn't sliced thin enough and that she told him I was busy talking to another employee (I wasn't talking to anyone besides her) and she felt like no one was listening to her.

I was pretty pissed off at that point over her blatant lies and the fact that she was probably going to get it free, so I cut the cheese so thin that it was almost chipped and when I was done I made sure to squeeze down on it hard before I put it in the bag, so that it squished together and would stick together and crumble when she went to use it.



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Just goes to show, never piss off someone who is serving you. That's why I never send food back to the kitchen when I eat out.

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Hey at least i didnt rub mu butt cheeksbon it :)

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Anonymous

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Probably, the #1 thing customers don't realize, is that if they piss off the people who are serving them, the karma may come back to haunt them in the form of the servers treating them differently than other customers. They may get what they want in the end, but it won't be the same quality, or exactly the same type of item, or it won't look the same as a similar item sold to a polite customer. Anyway, moral is: TREAT ANYONE CUTTING, SERVING, OR PREPARING YOUR FOOD WITH THE UTMOST RESPECT...(REMEMBER, YOU'RE THE ONE WHO WILL BE EATING IT!) YOU NEVER KNOW HOW SOMEONE WILL REACT, IF YOU DON'T! You've probably heard of restaurants, where an employee may have spit on someone's food, right? I'm not saying it's right, by all means, but I'm sure it's happened before...Plus, it's always a good word to the wise to think before you criticize!



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One time a customer waited until they got home to complain on me. Then, they tried to go through my line two days later. I made them wait while I walked over to the supervisor, explained the situation, and arranged for someone else to come check them out.

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  If they complain to management i dont even give them the one one the right i give them the end trim off wedge piece

 


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just spray the surface of the saw and dont bother taking it apart again that is what i do

 


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