Basically I do night shift grocery stocking at my local small yet high volume store and now my managers want me to scan every item that i do to make sure BOH is correct as well while I stock faster than a case per minute which is tough but possible for me. I'm not the most intelligent person on Earth to be certain and while i can build my own computer and maintain my vehicle this laser gun somewhat confuses me!!!
Is the BOH supposed to be what you have on the shelves BEFORE or AFTER you stock the product? I scan the item and lets say theres 4 boxes of corn flakes and after I scan the barcode it says theres 4 but then I have a box to stock and lets say theres 14 boxes in the box before I open it, would the BOH be 4 or 18 in this situation?
Lets say the BOH says 7 for bags of marshmallows but there are only 4 on the shelf and you know there are none in backstock, you would edit the BOH to 4 right? What if you have a box you need to stock with 18 bags of marshmallows in it? Would you change the BOH to 22 or 4?
My boss only gave me a 5 minute crash course on this and is terrible at explanations, I have been avoiding scanning for 2 days now due to fear of ruining everything, according to my store manager I'm the best employee he has as I stock quicker than anyone else, condition everything to near perfection before I leave, run backstock every day if possible, stock dairy, and frozen, etc and the only way I accomplish this in 6 hours is because I'm high on energy drinks while working and drink a 4-pack of red bulls/rockstars which isn't healthy but I need this job or I'll be on the street.
Please answer my question so I can avoid eating out of dumpsters and living in an alleyway and most likely freezing to death this winter.
I didn't see a post edit button so I felt like adding yet another, I also need to mention that I have never had a single break since starting my job "6 months" and neither do any of my coworkers, apparently it's frowned upon at my store, I usually get to take the majority of my 30 minute lunch but other than that I'm constantly working.
if there are only 4 bags on the shelf and you know none is on backstock than yes BOH would be 4 but say there is 4 on shelf and you have a case of 12 marshmallows than you would update and change BOH to 16.
If there is a case of 12 on order or onor and you have 4 on the shelf and none in backstock the boh is 4. The boh will update and add everything on order to the boh after the truck is received.
If there are 4 on the shelf, and 4 are listed as BOH then it is correct. Chances are your grocery truck came in after your receiver went home and the shipment hasn't been recieved yet through the computer. Don't change it. It will update itself to add the case after your shipment is received in the morning.
Thanks for clarifying this, so basically I shouldn't worry about the boxes that I stock when checking the BOH. I guess I should check BOH for every item that I stock before I stock it and just focus on whats already there.
Thanks for clarifying this, so basically I shouldn't worry about the boxes that I stock when checking the BOH. I guess I should check BOH for every item that I stock before I stock it and just focus on whats already there.
Exactly. Because if you get a case of 12 in, already have 4 on the shelf then you change the number to 16 when the shipment gets received the number will change to 28 because it added in the case that you had already manually added in. Then you have a huge mess on your hands and the BOH is WAY off.
The biggest mistake I see people make is changing the balance on hand after the truck has been ran, but BEFORE it has been received in CAO, which it SHOULD do automatically at midnight after the truck has been received. The warehouse will definitely send some items occasionally that weren't ordered and won't be received. If you have a lot of back stock on an item, it is a good idea to check why you received it (Ad item, distributed, forecasted, etc) and make changes. Depending on how often your back stock gets ran and how many competent/incompetent employees your department has, in some cases it almost seems better to really only check these AFTER running truck and all back stock. Then scan each cart as you have the back stock there to count. After this you can "Zero out" all holes that come up with a BOH that is not "0". I also suggest checking anything that looks suspiciously low or overfilled. This usually ensures the most accurate numbers in my opinion. If you have too many employees messing with it and they don't know what they are doing, they could definitely cause more harm than good doing these scans every day.
On your Telzon in Item maintenance you will have:
BOH: how many you have of that item scanned that HAVE been received.
Min: The minimum amount you want before CAO automatically orders it for you. Really depends on how often you get a truck with that item, how popular the item is, and how many come in a case.
Allocation: How many of that item will fit on the shelf without forcing it. Key retailing checks these, but I'd assume you're allowed to be off 1-2. I also believe CAO will order for you if your allocation for the shelf is not met. So it can be important you make sure these are accurate and not too high.
Case amount: How many of that individual item come in a case. Ideally your case amount + MIN will = allocation. If it's a slow moving item or a large case count you will probably want want to adjust your MIN accordingly to prevent excess back stock.
On Order: To the right it has the amount of cases you have on order for next truck.
Open Order: Below that it should be how many are coming on the next truck IF you have an open order (Find out the order time frame). You can manually adjust this one if you want more or less to come in.
It can be very useful to press CTRL, "O" while on this screen. It will give you the order history for the item. Telling what days the item was ordered, received, if CAO has received the latest order ("**" if not received yet), and the case amounts. There may be a 2 letter code next to each delivery (DB = Distributed, PU = Product unavailable, etc.) this should be a tip as why you received something or didn't receive something. You can also tell customers "looks like we will be getting it in (day of the week)." Or "Looks like the warehouse has been out for the last few deliveries".
You will also see on the bottom right 1, 7, and 28. This is how many you've sold of that item that day, week, and month respectively. It can be helpful to know if you've sold and item that day, but it's really nice to see how many you sell on average so you can set your Mins accordingly as well.
