I went into work on monday in the deli and we had 5 people plus the chicken person. All of but one was scheduled at least 7 hours and for a about an hour we were all there at the same time. We got all of our work done and then some, but Monday is a traditionally a slow day for us. Yet Tuesday which is our senior discount day, we only had four people plus the chicken person schedueled. One girl opened at 7 and I came in at 8:30 yet the two closers didn't come in until 3:30 and 5. A 5 and 5 1/2 hour shift. So a seven hour gap between people on a Tuesday don't help. We were expected to wait on the counter, keep refreshing the steamtable every two hours, and go up front when it got busy.
So does anybody elses store overstaff on slow days and understaff on your busiest? Happens alot on our front end as well.
We are almost never overstaffed. If we are, people ask to leave and actually get to. Then, we are completely swamped during the subsequent rush.
They still haven't figured out that Senior Day is busy. Our Quevision scores pretty much dip the whole day and lines back way up all day long. EBT usually starts to come through by then, so that makes things even worse.
I often get called in or can pick up extra hours on Senior Day, but working an express lane on Senior Day is so awful I'm not sure it's worthwhile.
I usually get 6 day 25-35 hour weeks. If I'm lucky. They've been scheduling me 3 day 12 hour weeks lately. If I'm lucky, they'll call me in so I can actually get some hours. Makes it hard to plan things, though.
I think I counted that we have 15 people working in the deli on Christmas Eve. The first 2 come in at 5am then 2 more each at 6 and 7. Then 4 at 8am and 9am. The rest at 9:30am. I think I am going to have a Texas Holdem' Tournament going on. There is no way that we will need all of us and we can not leave early in fear of loosing our Holiday Pay. So yea - another brilliant schedule done by our store manager.
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I am no longer part of the oppressed, evil workforce of Kroger! Can you say "Hallelujah"
