Friday at my store I'm in the deli and instead of calling for help up front to bag or run a register, they called for help to get buggies in off the lot. We were so shorthanded that the only bagger was put on a register and they expected everyone else to pick up the slack. My department couldn't make it because we were so slammed with customers that neither one of us in the deli(only had three people plus chicken person scheduled all day), that a manager came back to get one of us to help out. He seemed pissed that when he came back that we couldn't go but after several hours the girl that was with me finally got to go to lunch.
We weren't shorthanded because of the weather they only scheduled four cashiers all day.
Holy smokes. I keep reading these posts about being so shorthanded on the front end that it just boggles my mind. We always have at least 4 baggers during the day, and 6-8 after school lets out. We can have 8 registers going at the same time and have enough baggers for all of them. Our co-managers never are on register. They might help bag when some courtest clerks are on break, but thats it. Our deli never gets called up. Dairy, produce, grocery and frozen are the only ones. No one with a service counter, which really makes sense in my mind. Only courtesy clerks go out and get carts off the lot. We have an extremely efficient front end, even at the customer service desk.
Well, it's not so bad if they call me to the front and Dairy hasn't got a lot of stock to work and it's not my 'facing out' time (I been told Dairy is different than the rest of the store and must be faced out no matter what, huh?), but it can suck if I got all that to deal with, as they only have me over all of Dairy and technically grocery too.. NO ONE ELSE WORKS IN THE EVENING SAVE FOR WHEN THEY ARE FORCED TO CAUSE THEY HAVE TO COVER THE EVENING SCHMUCKS shift in grocery when they are off (appentally I'm never to get sick or have a car breakdown, family emergency, and other such human isssues). Since I'm not union yet, I get outrageous hours (and then I see people complaining that they are getting no hours, odd) and often the majority of the workload (I can only assume it's due to the union issue, same way they tell me cause of that one girl that came over I can't get any daytime shifts). I been lucky, so far, haven't been called up front to often over the holiday times, reckon cause I was new (nah.. no one but me there in the evenings, someone had to keep them eggs, butter, whipping creams, eggnog and milk full at all times and attend to customer needs, cause a manager sure damn well aisn't goingto do all that!).
We are only short baggers on the holidays because they proformanc so many jobs. They clean, bag, get carts, take take backs back, ect. Any other day we have enough baggers. When we get a rush we may need more cashiers and baggers. Ps we are always busy.
I'd love to say it's that bad but no, it's not. Our store makes sure that people stay relatively in their department. On occasion a store/customer service manager may have to free up a bagger to help a newbie in the bottle room (in michigan), but it only takes a few minutes and the manager only bags no more than 5 orders. Although if Tomra (the company that picks up our bottle bins) screws us by not coming when they're supposed to, the bottle room then becomes a black hole for baggers and that's when we run into problems and have to call in a few baggers to bag up front/do carts, etc. Our store gets very busy, and if we're out of bins, then it sets the whole front end back. It's incredible how much impact the bottle room can have on the whole front end department.
Holy smokes. I keep reading these posts about being so shorthanded on the front end that it just boggles my mind. We always have at least 4 baggers during the day, and 6-8 after school lets out. We can have 8 registers going at the same time and have enough baggers for all of them. Our co-managers never are on register. They might help bag when some courtest clerks are on break, but thats it. Our deli never gets called up. Dairy, produce, grocery and frozen are the only ones. No one with a service counter, which really makes sense in my mind. Only courtesy clerks go out and get carts off the lot. We have an extremely efficient front end, even at the customer service desk.
What store is that?! Id rather go there!
we only ever have more than 4 cashiers on a register on tuesdays for senior day and then its only like 1 more. our supervisor sends 2/3 baggers out to the lot to get caarts together and gets mad when the lone bagger baging falls behind and we cashiers try to help out. Our managers wont help, they stay in the offices on the second floor balcony and get angry at the floor supervisor for us geting backed up. Out of 4 floor supervisors, only 1 actually pays attention to the breaks and you will end up getting yours hours late. I often work 8 1/2 hour shifts and dont get my FIRST break til almost 6 hours in because they dont pay attention unless they see the managers watching from above. I've worked 6 hours shifts and never gotten my break.
Holy smokes. I keep reading these posts about being so shorthanded on the front end that it just boggles my mind. We always have at least 4 baggers during the day, and 6-8 after school lets out. We can have 8 registers going at the same time and have enough baggers for all of them. Our co-managers never are on register. They might help bag when some courtest clerks are on break, but thats it. Our deli never gets called up. Dairy, produce, grocery and frozen are the only ones. No one with a service counter, which really makes sense in my mind. Only courtesy clerks go out and get carts off the lot. We have an extremely efficient front end, even at the customer service desk.
What store is that?! Id rather go there!
we only ever have more than 4 cashiers on a register on tuesdays for senior day and then its only like 1 more. our supervisor sends 2/3 baggers out to the lot to get caarts together and gets mad when the lone bagger baging falls behind and we cashiers try to help out. Our managers wont help, they stay in the offices on the second floor balcony and get angry at the floor supervisor for us geting backed up. Out of 4 floor supervisors, only 1 actually pays attention to the breaks and you will end up getting yours hours late. I often work 8 1/2 hour shifts and dont get my FIRST break til almost 6 hours in because they dont pay attention unless they see the managers watching from above. I've worked 6 hours shifts and never gotten my break.
Cincy/Dayton division in Ohio. It's not perfect by any stretch, grocery, dairy and frozen clerks get called up frequently. When I was in dairy and it was a holiday weekend I could get called up about 4 times in a 2-10 shift. Our normal frozen guy doesn't get called up, he's not very good on the register. Produce mainly gets called up to bag. The courtesy clerks have a schedule they go by for clearing the lot, getting trash, etc. It just seems to work.
