I just have questions, I just recently became an office/courtesy clerk at my Kroger store. Yet the only extra pay I get is a 40cent per an hour premium, when I work those shifts. That brings me to only $7.95 an hour, and only when I work those shifts and 7.55/h all other times. So I have double the responsibility for barely any more pay. I put out the effort to get this promotion because from the information I've heard and gathered that people in this position make more and I need to make more. I just need information on whether or not I am just mis-perceiving what I deserve?
Are you also a cashier? If not, I see no real advantage for you doing office work; way too much responsibility for not much more pay. If, however, you have cashier experience, consider the time you are in the office as "training." Be sure to fill out ASCM position papers whenever you see them. If you don't want to be a full time ASCM, then, I feel sorry for you for having to take that responsibility :/
In my contract, cashiers can work the office if there isn't enough office people to work. CSM and ACSM positions though run from $13-15 an hour.
I assume that's Acquisition and Supply Chain Manager for ordering all the supplies used for the store like uniforms, Kroger cards, etc.
And maybe Customer Service Manager?
Sorry, meant *ACSM (assistant customer service manager). Sometimes cashiers take on the role of an ACSM.
I heard it's different depending on the state and your contract though. From what I've read here on the forums, it sounds like some "office clerks" aren't given much incentive at all to work the position given the amount of responsibility.
Yeah, it is generally not worth the extra responsibility. We have cashiers who do office work, both of which are full time and at pay cap, and the usual CSM and ACSM. Past that, anyone else who has moved into the office has either stepped down or gotten another job within two months.
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The postings on this site are my own and don't necessarily represent the positions, strategies or opinions of The Kroger Co. family of stores.
I'm not too sympathetic. Trying running the floor for $7.35 / hr. The managers yell at you about dips in queueing and those below you, making the same pay, whine about not getting their breaks yet.
i wouldn't walk out my front door for $7.35 / hr! My goodness - times 8 hours thats what?? fifty eight bucks then take away taxes and gas and food! you are lucky if you bring home fourty dollars for a day's work. Damn....
But I guess its better than being in North Korea
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I am no longer part of the oppressed, evil workforce of Kroger! Can you say "Hallelujah"
I'm not too sympathetic. Trying running the floor for $7.35 / hr. The managers yell at you about dips in queueing and those below you, making the same pay, whine about not getting their breaks yet.
Might want to double check your contract. Ours grants a 40 cent premium, which at least here would bring a new hire up to $7.65. Still peanuts for the responsability assumed by the FES, but better. I mean, hell, I make $7.35 as a bagger. I would see if that can be corrected higher, and if not get the heck out of it.
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The postings on this site are my own and don't necessarily represent the positions, strategies or opinions of The Kroger Co. family of stores.
I'm not too sympathetic. Trying running the floor for $7.35 / hr. The managers yell at you about dips in queueing and those below you, making the same pay, whine about not getting their breaks yet.
Might want to double check your contract. Ours grants a 40 cent premium, which at least here would bring a new hire up to $7.65. Still peanuts for the responsability assumed by the FES, but better. I mean, hell, I make $7.35 as a bagger. I would see if that can be corrected higher, and if not get the heck out of it.
He might not need to check his contract. In my local, no positions on the front end get you higher pay until you move up to be an ACSM.
I'm not too sympathetic. Trying running the floor for $7.35 / hr. The managers yell at you about dips in queueing and those below you, making the same pay, whine about not getting their breaks yet.
Might want to double check your contract. Ours grants a 40 cent premium, which at least here would bring a new hire up to $7.65. Still peanuts for the responsability assumed by the FES, but better. I mean, hell, I make $7.35 as a bagger. I would see if that can be corrected higher, and if not get the heck out of it.
He might not need to check his contract. In my local, no positions on the front end get you higher pay until you move up to be an ACSM.
Same here. That's why the cashiers who do office work consider it "training." And with that "training," they can make nearly double what they're making now.
I'm not too sympathetic. Trying running the floor for $7.35 / hr. The managers yell at you about dips in queueing and those below you, making the same pay, whine about not getting their breaks yet.
Might want to double check your contract. Ours grants a 40 cent premium, which at least here would bring a new hire up to $7.65. Still peanuts for the responsability assumed by the FES, but better. I mean, hell, I make $7.35 as a bagger. I would see if that can be corrected higher, and if not get the heck out of it.
He might not need to check his contract. In my local, no positions on the front end get you higher pay until you move up to be an ACSM.
I work with front end supervisors that are only making $7.45 and I'm never surprised when they end up quitting after just three or four months. They're constantly pushed to keep the lines down, maintain Que-Vision compliance and have three or fewer dips a day all the while not being given enough checkers/baggers/having to deal with surge checkers that choose not to come because they're so far behind in their own departments and a disinterested work force being paid $7.35 or less that gets pushed to be fast while dealing with sometimes rude customers.
Working customer service is over rated one person does the work and has the responsibility of literally 8 people and get paid same as a cashier who has been their for two years. At least in columbus Ohio.
