Ok, I'm a new cashier. I wanted to do stock but they did not put me in that position. The head end cashier from what I have seen and heard is ahole. I want to know as much as possible so that I do not have to ask him for much. He does not like being ask questions. I'm looking through the training manual as of now. The store I will be working has alot of customers that use EBT cards. I do not know how to check the balance of the card on the register. Could someone share what it is? I know its 20 something something...Thanks in advance.
I was always told they had to buy an item to get the balance on EBT or just call card support #. At the service desk you can do 42 sign-on to check the balance of a Kroger gift card.
At any register you can do: -20, signon -choose 1 or 2 for ebt food or ebt cash -swipe card through pinpad -have them enter pin -balance prints on receipt
To check kroger gift card balance, it's 21, signon then swipe gift card.
There's a special kiosk thing in my store for people to check their EBT balance before they shop.
Why don't all stores have that? Gobacks is a huge problem during EBT time at my store. It is because people don't check their balance before they shop. Having this may help? Does it?
I really have no idea since i'm not on front end but I would imagine it would be a big help, that way you don't have (as many at least) people loading up a cart full and then realizing they don't have the money -_-
I really have no idea since i'm not on front end but I would imagine it would be a big help, that way you don't have (as many at least) people loading up a cart full and then realizing they don't have the money -_-
Nah, not so much. ~90% of the time they just wait til they swipe their card to find out how much they have on it.
I really have no idea since i'm not on front end but I would imagine it would be a big help, that way you don't have (as many at least) people loading up a cart full and then realizing they don't have the money -_-
HAHAHAHA. Trust me, some do that anyway. It's called "shopping at the register" and happens all over.
