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Post Info TOPIC: Anybody else get a new SCO Honeywell handheld?
Anonymous

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Anybody else get a new SCO Honeywell handheld?
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Anybody else get the new Honeywell handheld unit for self checkout?

So far, I'm fairly impressed with it.  The battery life is extremely impressive and the screen is great.  The laser is pretty smart, too.  It had no problems with some crumpled and folded coupons.  It seems a bit grabby, though.  Makes it hard to scan things if barcodes are too close together.

I have some concerns, though.  The screen is plastic, so it will be a mess soon.  The 9 key stuck on mine today, which is a bad sign for a new unit.  Also, the battery change is very clumsy, so I'm concerned it will be dropped and broken more often than the old ones.

Are there any cool tricks or gotchas with it?  I don't know any cool tricks, but the blue button has to be held down when powering off or restarting for it to reconnect properly.



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Anonymous

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we've had ours awhile.  the scanner on it is better than the last one.  the keys suck.  ours gives us low battery risk of data loss warnings when the indicator shows we're at 50%.  sometimes it loses the connection randomly. 

we've also had to use the portable exclusively a couple times during maintenance calls.  it's not fun. 



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Guru

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The physical height of the number keys is not ideal, but that is the only complaint I have.

Anonymous wrote:


we've also had to use the portable exclusively a couple times during maintenance calls.  it's not fun. 


Remember you can use the integrated cashier at the robot itself if you have to do more than just scan a coupon or void an item and the attendant station is not available. It can be a tremendous time saver.



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Anonymous

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Sure.  If you have the barcode it prints when someone logs onto the main machine, just scan it and you are in business.

Otherwise, you have to hit the top right corner, tell it you aren't logged in, and then sign in to the machine.



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Anonymous wrote:

Sure.  If you have the barcode it prints when someone logs onto the main machine, just scan it and you are in business.

Otherwise, you have to hit the top right corner, tell it you aren't logged in, and then sign in to the machine.


Or, if you have the key for the keyboard at the station, you turn the key and the drop down menu will let you print another barcode. However, technically, every time someone new takes over SCO, they are supposed to sign the previous user out of the main robot and sign themselves in. Which means that every attendant should have a barcode.



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