Someone last night had a coupon for $3.00 off a 1/4 sheet cake, those are $15.99 and they asked if they could use a coupon, it was after 9 so there was no one around who could tell me if they could so i told them it didn't say they couldn't...
But with the markdown price and the coupon they would have gotten the cake for $4.99. So can that be done?
Yes. People combine markdowns and coupons all the time. The only thing you can't do is if it's a coupon for a free item you can't deduct the full retail price for the item. You have to deduct the price that the item rings up. For example if the regular price for the cake is $15.99 and it's marked down to $7.99 and they have a coupon for a free cake you would key in the coupon for $7.99 and not $15.99.
also coupons have no cash value so if they have a coupon for $3.00 off an item and the item only costs $2.50 and they use the coupon they get no money back for coupon
also coupons have no cash value so if they have a coupon for $3.00 off an item and the item only costs $2.50 and they use the coupon they get no money back for coupon
No, actually, that's not necessarily true. It may vary by division, but in mine we specifically can give cash back from a coupon as long as all the purchase requirements are met.
also coupons have no cash value so if they have a coupon for $3.00 off an item and the item only costs $2.50 and they use the coupon they get no money back for coupon
No, actually, that's not necessarily true. It may vary by division, but in mine we specifically can give cash back from a coupon as long as all the purchase requirements are met.
BRB, moving to your division so you can give me money for shopping there.
but seriously. If this situation comes up always, ALWAYS, get your manager. Unless you know for a fact that is what you are meant to do. even if you are 99% sure... that 1% can get you fired.
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Would you like fries with th... I mean, your milk in a bag?
Yes. People combine markdowns and coupons all the time. The only thing you can't do is if it's a coupon for a free item you can't deduct the full retail price for the item. You have to deduct the price that the item rings up. For example if the regular price for the cake is $15.99 and it's marked down to $7.99 and they have a coupon for a free cake you would key in the coupon for $7.99 and not $15.99.
As long as the coupon is not for more than the price of the item.
Except in some cases (though they are rare) the coupon can be for more than the price of the item, especially if it is on some sort of special deal. Each division's guidelines differ, but I've seen several cases where items on a major sale have coupons in the paper which are for more than the item's sale price. If it happens to put the order in a negative balance, we (midsouth) are allowed to give the necessary amount back, with anything over $5.00 going on a gift card.
Actually you should not use a Kroger coupon(non manufacture coupon) with a Kroger product markdown. The cake is an in house product and the coupon would not be a manufacture coupon, but one that was issued by Kroger. This is due to the fact that the Kroger issued coupons are paid at the store level, comes out of the bottom line of your store. This makes the product you sell already at a discount even more costly to your store. Our store will not do this and sometimes(because cashiers are confused about policy, including clueless CSM) not take a manufacture coupon on a branded item that has been put on manager special.
Actually you should not use a Kroger coupon(non manufacture coupon) with a Kroger product markdown. The cake is an in house product and the coupon would not be a manufacture coupon, but one that was issued by Kroger. This is due to the fact that the Kroger issued coupons are paid at the store level, comes out of the bottom line of your store. This makes the product you sell already at a discount even more costly to your store. Our store will not do this and sometimes(because cashiers are confused about policy, including clueless CSM) not take a manufacture coupon on a branded item that has been put on manager special.
Try telling that to the customer. Unless the coupon specifically states that it can't be used on a discounted item, you have to take it. The customer doesn't care about Kroger's bottom line.
