1. Customers that have 10 dollars worth of groceries and pays with a 100 dollar bill . .
2. The total is $23.29 , CUSTOMER: *hands you 24 bucks* ME: *punches in 24 and proceeds to give them their change.* Customer: "Oh wait I have some change!" ME: *face palms*
3. People that comes through my line and don't have their Kroger Plus card out and ready to be swipe , especially those women that have theirs all the way at the bottom of their gigantic ass purses so I'm sitting their waiting for them to dig down and find it.
4. (this may be petty but idc lol) When customers pay with a card and they feel they have to tell me what kind of card it is. (I'm paying debit ... credit . . I have ebt) I don't care just swipe your card and get off my line lol..
5. I hate when MEN come in my line, (I am a small female) and they have 2 or 3 huge 24 pack of soda on the bottom of the bascart with a 32 pack of water or one of those humongous dog food bags and they watch me struggle to pick it up . At least be a gentleman and help pick it up..
6. Customers that pay with a bunch of pennies nickels, and dimes. -__-
7. People that watches the screen and as soon as something rings up wrong they try to rip you apart. Seriously chill I can do a price check and fix , no problem ... I actually had one customer storm off and left her groceries because something rung up wrong. It was quite amusing for me and the other customers waiting in line lol We all joked about it.
8. Customers that are yapping away on their cell phones and pretend you are not there.
9. When kids try to help out and hand you groceries (its cute and all) but usually they usually hand me the groceries quite slow so I don't want my manager ripping me apart because of it.
10. People that give their kids snacks to eat while theyre shopping , then hand me bunch of wrappers to scan .
11. Customers that tries to hold a full conversation AFTER you have rung up their groceries and they have paid. So now they are holding up the line.
12. Being accused of stealing cash because of their own mistakes then finds the missing cash later and don't apologize for falsely accusing you.
13. When the supervisor keeps sending your bagger out on the lot so you have to ring up the customers and bag their groceries causing everyone to wait. .
14. at the end of your shift , its time for you to clock out, you turn off your light off and close your line, but customers thinks its okay to come around and jump in your line. -_____-
We have a rule in meat.. if theyre on a cellphone, purposely make eye contact and ignore them until flagged down or they have the common sense to get off it.
14. at the end of your shift , its time for you to clock out, you turn off your light off and close your line, but customers thinks its okay to come around and jump in your line. -_____-
I had a customer unload her cart after me my supervisor and the manager told her I was going home. Ian's the light hand been off for five minuets. I walked away and she had to pack up and move on her ownWe what do people think we have the light off because we are saving energy. Or when the light is on and they ask are we open. No we have the light obeat cause we we like light.
the stupid thing is when I am on uscan and no lines are open and I walk over to clean registers at night and I will have Two customers with a basket full of things waiting one me thinking I am going to open. I tell them yea the uscan is open.
Has a cart full of food then only gets half of it. Or after you tell the the total they want to take this and that off After its been bagged
I had a lady do this. Usually my customers watch to see they don't go over their limit but not this lady. She waited until I rung up everything then moped about it while picking through her bags "Oh man I really this. I really wanted this one too. Take this off even though I really wanted it" .... Not my fault you don't have enough cash.
i hate when they hold things in thier mouths while unloading carts. like coupons etc. and then hand them to you with a wet spot on them where they drooledon them
As a surge checker, I'm so very glad I don't have to put up regularly with the crybabies, dishonest people and idiots that come through the lines where I work. I simply don't have the patience to be a checker as I would likely end up telling people to kindly walk outside and get hit by a car in the parking lot.
One time I had a lady who I rang up a full cart of groceries for tell me to take off all the groceries because her one fifty cent coupon didn't match an item she bought. I even checked with a supervisor before telling her that we couldn't accept it. Then I have to listen to her whine about how mad I made her and how she didn't want "any of it" and I asked her twice if she was sure, and she said yes, so after I had a supervisor void the transaction, she turns around and then says, "okay, just take the one item off" and I just look at her and say, "I just canceled your order. You said you didn't want any of it." So I then did the whole order again. I wanted to charge her twice for everything she bought and tear up her coupon right in front of her.
I work in the deli and my BIGGEST pet peeve is when people tell me they want a crap ton of meat and cheese and I slice it and they NEVER come back. Or people in line will get tired of waiting so they'll put in an order at the kiosk, as if its magically going to make them next in line. OR people who are impatient and get so upset that theres a line front of them and they stand there and poke their hip out to one side and SIGH and switch hips and SIGH as if its going to make me go any faster.
1. When they are paying with their EBT card and they hit EBT Cash instead of EBT Food, making them repeat the process all over again, making my line wait longer and making QueVision drop.
2. When I'm working U-Scan and they are paying with a card, and wonder why the screen on the pinpad says "Please continue checking out.", even though the voice told them to select the method of payment. I swear I encounter this hundreds of times during my shift.
3. When they are shopping on the weekend so they can get 2X fuel points, forget to have the cashier scan the 2X points coupon, and then get pissed off when we tell them we can't do anything about it and to call the fuel points phone number.
4. When I'm working Accounting in the morning or at night, and they come up with 2 items in their hands, see no registers open (only U-Scan) and yell out "IS ANYBODY WORKING OVER HERE???" I want to say "do you see a ****ing light on?". Then they get mad and leave because they're too lazy to check themselves out.
Sometimes I wonder if retail is the right profession for me...
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My posts on this site are mine and don't necessarily represent the positions, strategies or opinions of The Kroger Co. family of stores.
when they don't check the balance on the food card before they shop, then you have 200.00 worth of gobacks, the kid handing me the stuff drives me nuts. It's your fault the credit card was declined. When people don't know what a returned check is. People on their phone. People that shop while in line.
There is always that ONE @$$hole that will take their time unloading their groceries and finding their credit card, AFTER they insisted that you start scanning their groceries right now... OR ELSE!
And ALWAYS when bluelining, there are a bunch of people blocking the lane where you need to get to check out the customer that is now waiting in YOUR line.
Also, on the list are re-usable bags, people that want you to throw away their nasty napkins, quick-change artists, people on cell-phones, nasty people, people that cough on you...
Anonymous wrote:10. People that give their kids snacks to eat while theyre shopping , then hand me bunch of wrappers to scan .
A variation of this is actually one of my biggest pet peeves, and I actually have strong feeling about it. When customers eat and/or drink before paying for the said item, it's stealing.
Some might say, "But FU, they're gonna pay for the item; what does it matter if a customer eats or drinks if they plan on paying for it anyway?"
Well, you see, the thing is not all the customers pay for what they eat and drink in the store. Sometimes they forget, sometimes they leave empty boxes of food/drink in a bascart they don't have money to pay for (in other words, "backstock" with some stuff that can't be put back because it was eaten/drunk), and sometimes they eat/drink something right there in the store then leave the box there (if you confront them about it, they'll just they they were gonna pay for it). I can't even count the number of times a bagger had "backstock" in the cart with empty wrappers of what was suppose to have pens or candy in them.
At night when we do open a line for a big order. Everyone rushes and wait 5- 10 min depending on how big the order is and do they have coupons. When the u-scan is open and I even offer to scan them out. Well they can wait. Q vision stops at 12 am.
When people let their babies drool all over something and think they're going to hand it to me to scan. um no. i'll use my gun. thanks.
People and their corny jokes "You look like you need something to do!" or when i'm checking ID's and they're clearly like 200 years old...but my store requires us to check regardless of how gray-haired the individual is. and they joke "haha i'm only 19 im not old enough to buy that!" and i want to gag. or when they hand me a ratty, non-scanning, falling apart kroger card, offer them a new one, and they just say "no" and brag about how old it is. I just...ugh! and then when i dont laugh at any of these stupid jokes, they get offended.
People who feel the need to inform me "oh, its such a pretty day outside. too bad you're stuck working..." well, ****. thanks for that. thanks, a whole hell of a lot for informing me about how i'm stuck here all day.
Oh, and some of you mentioned how people drink/eat things without paying. How about I had a customer take a coffee mug OFF OF THE SHELF (according to him, he intended to purchase it) then he got the free coffee from the deli and filled the coffee cup with it. Came through my line. Decided he didn't like the coffee or want the cup. And had the nerve to hand it to me like it was no big deal. I was soooooo PISSED. How freaking rude and trifling do you have to be to take an item off the shelf, intentionally destroy it by using it before purchasing it. And then have the nerve to say you dont want it!?!? Are you kidding me? And thats disgusting anyway. Why would you use a cup off of the shelf before taking it home and cleaning it with HOT SOAPY WATER!? people have no sense.
That's because I am bored, and checking you out sure doesn't fix that. Except now I'm bored and annoyed.
If you tell me "a million dollars" when I ask if there is anything else, so help me God, I will jump over the register and flay you alive with my box cutter. It's a shame to ruin a fresh blade, but what can you do?
~ When people who CLEARLY have more than 15 items come into the Express Lane, and they play dumb/ignore what you say when you casually mention it to them.
~ Old people who take FOREVER to get their money and cards out. Bonus points when they insist they can get everything out of the cart themselves. Triple points if they pay with check!
~ When people don't use the dividers to separate their orders.
~ People who say, "if it doesn't scan, it's free!" No, it's not free.
~ Also people who show faux sympathy for you working on a holiday.
~ When people pay with card on SCO and they get confused because they didn't press the 'Card' button.
~ When people moan and complain when you won't give them change.
~ Loud and annoying children that won't stop throwing a temper tantrum and their parents won't do anything to stop them.
~ Also people who show faux sympathy for you working on a holiday.
Yeah, this one is annoying as heck. It's especially bad when people say it the day before then say they'll come in the store the next day or come there on the actual holiday and say it.
