So can anyone tell me the point of E-Schedule? Other than making it easier to request time off, it's pointless. At my store ever since it started it's been one mess after another.
For starters when it began people at my store were being scheduled outside their availability. On the front end kid still in high school were being scheduled during school hours. In my department, the deli, two ladies were scheduled during times they were unavailable because of child care issues and one guy was scheduled during days he has visitation with his kids after he told management that he's unavailable in the evening on those days. Management told him he had to put his availability on E-Schedule and when they checked it was already on there! The same thing is going on in all the other departments too.
Since the start of E-Schedule we've been having large gaps in scheduling. The front end is scheduling the first cashier at 7 or 7:30 and the next one won't be scheduled until 11 or later. And we rarely have more than 5 cashiers for the whole store all day long. In the deli were lucky to get for people all day long. One will come on at 7 then the next at 8:30 or 9, the next at 2:30 then maybe the next person at 4:30 or 5. The Fuel Center is even worse, they may 3 people a day with people from inside the store covering breaks and lunches. The meat department is only getting 3 people a day most days and they are still expected to do the same amount of work and still run up front to run register and bag when it gets busy. In Grocery they aren't getting anymore help and losing hours. Orders aren't getting worked at night because they aren't allowed any overtime and not getting scheduled enough help.
And the schedule posted online rarely matches what's posted in the store. One day E-Schedule online said I was working 5-10, the one in the store said 8:30-5. And it's not just me. It's happening to people all over the store. And if a employee is off on Friday and Saturday they can't rely on the E-Schedule to give them an accurate schedule. For some employees its a big inconvenience too have to come to the store for two minutes to look at a paper on the wall.
Finally since E-Schedule started we've had several people quit and they are still being scheduled a couple weeks after they quit. Causes a big mess with the schedule all over.
Meat department should not be running up front and playing cashier, it's a service department, omg.
And yes E-Schedule is stupid. The last two days in a row there were 3 people scheduled the whole day in the bakery. Cookies are on sale buy one get one free and we're selling the things faster than we can get them on the floor. Yesterday, as I was labeling them, the store manager comes up and he's like "are we getting cookies out there?" and i'm like "i'm labeling them right now i promise they'll be out there in a few minutes." and he's like "well they should have been out there a LONG time ago."
Excuse me? We had 3 people two days in a row and I had to bake the things, let them cool for a little bit, then package them. It's just not going to be done in 5 minutes.
Our manager is usually not too bad of a guy but he really needed slapped for saying that. Maybe if they scheduled enough help we wouldn't have this problem!
im the lead at our fuel center this is our second week on eschedule the first week it had one of my girls scheduled all mornings when she goes to college during the day. The had left her availability open when its not. The front end manager went in and put all of our availability in the right way and not from 12:ooam -12:00pm. But this week it had taken 7.5 hours from the fuel dept. Fuel usually gets 159.2 hrs for the week we thought with mimik they might have gave us an extra hour oh no they took 7.5 away. Its not taking into consideration when the next person comes in that you have to count your til down then the other person that just came in counst it to make sure everything is right. Then there is the mimik program there is not enough time to do that at all.. The person that thought of this needs help their self..
Meat department should not be running up front and playing cashier, it's a service department, omg.
And yes E-Schedule is stupid. The last two days in a row there were 3 people scheduled the whole day in the bakery. Cookies are on sale buy one get one free and we're selling the things faster than we can get them on the floor. Yesterday, as I was labeling them, the store manager comes up and he's like "are we getting cookies out there?" and i'm like "i'm labeling them right now i promise they'll be out there in a few minutes." and he's like "well they should have been out there a LONG time ago."
Excuse me? We had 3 people two days in a row and I had to bake the things, let them cool for a little bit, then package them. It's just not going to be done in 5 minutes.
Our manager is usually not too bad of a guy but he really needed slapped for saying that. Maybe if they scheduled enough help we wouldn't have this problem!
Right now I'm the only baker in the bakery department. Because of being short on help anyway, we've always scheduled two non-bread days each week. On those two days we're suppose to get caught up on cookies, pies, and croissants. Since I'm the only bread baker now, I'm usually off on those two particular days. One of those days happened to be yesterday. I came in this morning and nothing had been done. The croissant table was empty. The pie table was empty. The cookie table was almost empty. To top it all off, the deli manager said I needed to "Step it up." Anytime I'm off, I get dumped upon the next day. I want out of that department so bad.
We have three people who know how to do the morning bake and we have someone who bakes every day. Pies and croissants are baked the same time the bread is as part of breakout. I can't imagine how we'd do it if we only baked 5 days a week.
We have three people who know how to do the morning bake and we have someone who bakes every day. Pies and croissants are baked the same time the bread is as part of breakout. I can't imagine how we'd do it if we only baked 5 days a week.
I could get all that done too if all I had to do was bake but I have to bring up and put away the frozen food order, do the CAP report, and do the breakout. Sometimes, if our deli manager is feeling lazy (which is most of the time), I have to scan the frozen food order for the next day. To make things worse, they expanded the store and relocated the back freezer to the opposite side of the store. Baking and trying to bring up the frozen order when the back freezer was in the same area of the store was bad enough. I could set the timer, run back and load up a cart, and bring it to the deli before the timer went off. Our store now has 32 aisles. The deli bakery is located in aisle 1 at the front of the store. The back freezer is located at aisle 30 at the back of the store. By the time I get back there, find some empty trucks, and pull a pallet out of the freezer, the timer on the oven is about ready to go off.
That's when the frozen food order comes in. The guys in the frozen food department usually come in around 7:00 am. I'm also the only one who does the breakout. The only time I don't do the breakout is when I'm going to be off for the next two days and the other baker is there. She's been on personal leave for the last six weeks. That part is fine. What really irked me is I had to postpone a vacation and now when I've decided to take it back to back with another vacation along with my personal days the deli manager is all upset and said it was too much time off. Excuse me? I postpone my vacation and personal days as favor and you don't wish to reciprocate? I might add this isn't the first time I've had to postpone a vacation.
So can anyone tell me the point of E-Schedule? Other than making it easier to request time off, it's pointless. At my store ever since it started it's been one mess after another.
Back to the original point...DO...THEY...NOT...SEE...WHAT...IS...HAPPENING??? In my store, there hasn't been one perfect schedule since the whole thing started, and people are getting fed up! And nobody has any answers!
never mind your deli manager, talk to your store manager. it's getting close to the point where black out dates occur and you need to get in your vacation weeks.
So can anyone tell me the point of E-Schedule? Other than making it easier to request time off, it's pointless. At my store ever since it started it's been one mess after another.
Back to the original point...DO...THEY...NOT...SEE...WHAT...IS...HAPPENING??? In my store, there hasn't been one perfect schedule since the whole thing started, and people are getting fed up! And nobody has any answers!
they tell us just let the system run and tweak here or there. yeah that's not working out. ELMS predictions have to be pretty dead on and since the fresh they've definitely been off for my store.
it is clear to me the system gives huge weight to payroll reduction and nothing to humane treatment of employees. split shifts, scheduling out of availability, random hours ... it's all come up.
