Is this thing a big of a disaster as I think it'll be?
They just started that here and now instead of a regular service desk there's a roped off line thing for money services.
So now when someone has an actual customer service problem they have to wait for the people using the store as a bank to get done? Or what? And if you want to pick up your check, you'll have to wait in line forever too. Does it really slow it down or am i paranoid over nothing?
Our service desk has been Money Services for as long as I've been working at my store (13 months), and it's not completely horrible.
Most of our customers still do Western Union transactions and money orders, but there are lots of people cashing their paychecks on payday. And there are the people that take money off their debit cards.
The only time it gets frustrating is when there are five or six people in line and growing when the person at the counter has 3 Western Unions to do. But other than that it isn't that bad.
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Our service desk has been Money Services for as long as I've been working at my store (13 months), and it's not completely horrible.
Most of our customers still do Western Union transactions and money orders, but there are lots of people cashing their paychecks on payday. And there are the people that take money off their debit cards.
The only time it gets frustrating is when there are five or six people in line and growing when the person at the counter has 3 Western Unions to do. But other than that it isn't that bad.
Yep that pretty much sums it up. It's been rolled out in my area for about 2 years.
