I'm sure many of you have had some crazy days...I just had one. Imagine going into work, and hearing that you will be having a key retailing check today. You knew it would be SOMETIME during the week, but you didn't know when. Your boss says that if they don't show by 1 PM, it probably won't be today. Store manager tells you 20 minutes before 1 PM that they will be here soon. You've prepared all morning (and the week), so you think things will be OK. It's just you and a manager, plus this other kid working a 4-hour shift in your department. As soon as they arrive for the check, you have a truck to pull because your order has arrived. OK, well somebody needs to get that. So I do, like always. And then, open the truck to find two of our pallets violently strewn about the truck with product scattered everywhere. So the receiver and I spend more time having to clean up this cluster. OH, WHAT A CLUSTER! Then, my store manager calls and wants to know where I'm at. I am unloading the truck. Store manager wants to know why certain holes aren't filled. That's because aforementioned kid who was supposed to be filling those holes didn't do it like he SAID he would, and he was scheduled on the e-schedule to do it, and now he's gone. That was not MY job that particular day, as "I" was unloading the truck, because no one else will. My store manager did not know that. Uh-huh...So, as soon as I clean up the cluster, and actually unload everything, co-manager tells me that another kid who was supposed to be working that night had just called in sick, and that there would be only ONE person, a second guy, working the department that night, and can I stay an extra couple hours on top of my 8-hour shift to help him out and get this truck done, since he is very NEW and INEXPERIENCED. And store manager wants me to train this new guy on a few other procedures, which I do, but since I've dealt with these kids before, I'm not sure he "gets" it. I will be patient with him, and see how things go, but as of now, I am tired. Not as tired as my department manager was when he worked 3 10-hour shifts in one week when one guy quit, but you get my drift. I'm not so much complaining, because I still get paid for this, but I'm curious if any of you have had similar or even crazier days, when everything bad happens all at once?
I haven't had any nearly that bad luckily. I've had some bad days in File Maintenance though. People in File Maintenance having to work 9, 10... 13 hours shifts on some Wednesdays. Tuesdays aren't bad at least, though it's a pain trying to do audits when the stockers put products in the wrong place on the shelf to make it look like there are no holes, and then we have to take them off the shelf which wastes time too. Especially when they put the product in a slot for something that's supposed to be a much cheaper price, because then customers get up to the registers and get mad when the product is ringing up for a different price than what they thought it was.
Audit, backstock review, people calling in while 2 others already on vacation, double truck to run, store needs to be conditioned, the darn new kid "gets it", daycrew 'hiding' holes with wrong stock. Regular day to me.. I had one kid say "yeah, I understand". 10 seconds later, he would be doing it wrong(half assed) again.
Audit, backstock review, people calling in while 2 others already on vacation, double truck to run, store needs to be conditioned, the darn new kid "gets it", daycrew 'hiding' holes with wrong stock. Regular day to me.. I had one kid say "yeah, I understand". 10 seconds later, he would be doing it wrong(half assed) again.
PS, I recieved a decent truck this morning. No complaints.
It's cold and flu season, it's also high flu shot time. I'm training 2 new techs and one is NOT catching on well at all. We're understaffed and keep having record breaking weeks in sales and script counts. EVERY day is a "what a day" kind of day. Eff key retailing. We've been hearing for weeks they're coming and that hasn't happened. I work a 10 hour day every week, last week I worked 45 hours because one of my techs whined that he didn't get 2 days off in a row. So I took one of his days and worked my second 6 day week in a row. But hey, as long as everyone else gets their time off they need it's OK!!
I'm not bitter, it's just been going on for way too long. I'm looking forward to being properly staffed.
SayWhat wrote:I'm not bitter, it's just been going on for way too long. I'm looking forward to being properly staffed.
Good luck with that . . . I've been with Kroger for 4 years, and we've never been allowed enough hours to be properly staffed. We all have to try to do two or three jobs, then get b*tched at when everything isn't perfect.
