Well in the morning I'm by myself in the deli for 3 hours until my next helper arrives. And on Monday There is no one scheduled in the deli until 9:30, 2 1/2 hours after the deli is scheduled to open.
they're cutting hours in the wake of thanksgiving, that's what that is. we've had slash and burn at my store. people are being sent home early, call outs are not to be replaced. it's been real fun.
I'm part time and work 5 hrs for three days. They've tacked an extra hour to each of my shifts for this week. People here are getting the hours that they want, and have the option of getting up to 40 if they really wanted to.
At my store we uses esked like we used Kronos sked. It make it for us and then me modify it to where it makes things rum smoother. If not all of our help is spread out too thin and not during prime time. Also talk to your dept. head. See if they can change so more people can help.
The Dept head still selects shifts they have the power to change it. If your alone and actually need help its on the dept head. Blame the person who didnt catch the problem when they made the schedule.
The Dept head still selects shifts they have the power to change it. If your alone and actually need help its on the dept head. Blame the person who didnt catch the problem when they made the schedule.
Your department head gets the last look at the schedule unless management needs to cut hours.
From what I gather, esched is just another thorn in management's side. They are salary, so if they don't have enough help thanks to the notorious e-schedule, they get to stay up there forever (for no extra pay) and finish everything. Just a few days of that and they started REALLY looking at the schedule and making sure they were giving enough hours.
Actually at a huddle last night, we ended up having a long conversation with one of our co-managers. This is the best co i've ever seen because she actually cares about the employees. Our OSAT scores are down, and basically we talked about the reason why is because of not enough hours.
And she agrees with us! She can't control how many hours we get but she got that less hours equals less work, and then it's no wonder sales are down. Eschedule is making things worse as it doesn't get that more people are needed at night instead of cramming them all in the morning.
Actually at a huddle last night, we ended up having a long conversation with one of our co-managers. This is the best co i've ever seen because she actually cares about the employees. Our OSAT scores are down, and basically we talked about the reason why is because of not enough hours.
And she agrees with us! She can't control how many hours we get but she got that less hours equals less work, and then it's no wonder sales are down. Eschedule is making things worse as it doesn't get that more people are needed at night instead of cramming them all in the morning.
Unfortunately, even if you have caring, competent store-level management, it doesn't matter. Kroger as a company is geared toward eliminating as many full time positions as possible, hiring the cheapest labor obtainable and slashing as many hours as feasible. It's all about the people on the top pocketing as much money and living as comfortably as they can in the here and now while giving little thought about the future. E-Schedule is just one of the many tools implemented by those at the corporate level to cut costs down to the lowest acceptable levels in order to maximize profits at the highest levels within the company. Kroger, as a company, is still good, to an extent, for customers, although I believe the company is losing customers here and there (long waits at the deli due to being understaffed, produce department not fresh or full due to produce clerks always up front checking, out of stock on sale items because grocery is out getting carts, just to name a few common complaints made through the customer receipt tracker program), but for employees, the stress levels and lack of decent compensation are among the issues that are only going to worsen with time, and no matter how good your store management team is, they themselves - mostly the co-managers - are in equally dead-end, no-win situations.
