Since I am still new to this business and this store I am still feeling things out. There are still things that I have to learn.
So when I walked by before clocking in and was asked by a co-worker to assist you (with you as cashier) in your lane, seeing that it would only take a moment, but NOT knowing that it is frowned upon to do anything but breathe, enter the store and shop for your personal groceries before clocking in to the system, I did so. Helped you, that is. Because I'd like to think I am a nice person, and if I see someone that needs assistance, I will render aide or do what I can to help that person out. I have had that happen in previous jobs, a few of them in the service industry, and so instinct and personality kicked in and I helped you.
YOU told me that I shouldn't be working off the clock. So I went my merry way.
THEN a little later after I had clocked in for my shift and came BACK TO YOUR AREA, you ASKED me for help.
It was my fault entirely that I made the mistake of joking and saying "Are you sure you need me now? Because last time you said you didn't need my help."
I guess I should have been wearing a yellow smiley face mask when I said that, or maybe had a comedian like Robin Williams or Chris Rock give the line for me. At any case, I take full responsibility for speaking to you. But I did, after all, have a smile on my face, although I guess since you are management you forget what a smile means.
And I guess that you felt that since I said that and you left your sense of humor at home that you had to go to the next level of management, who pulled me aside later and spoke to me about the whole thing. Well again, that was my fault, after all, I made the mistake of talking to you.
Don't worry. From now on, I will do what I can to consciously avoid your lane and you in the store. And, if this isn't possible, to deliver any conversation --- related to work --- as dead pan as possible. We wouldn't want to have any more misunderstandings, after all.
Supervisor = management? I'm laughing my ass off so hard it hurts. if you're a bagger then there's no way you can avoid supervisors. It would be like enrolling in college and never seeing your professor. Change stores quick if you don't see any improvement soon.
Well I don't really know 'management' or 'supervisor,' I'm still learning all that crap on who's who and what's what and who's where and when. Seems like every shift it's someone different and sometimes I don't even know who the hell is supposed to be micro-managing everyone. But for now she was my 'supervisor,' at least that is what I was told.
I was just frustrated on how she took a single comment and made it into a management / supervisor issue. So ridiculous. At least I know to avoid her now.
Your coworker was right to tell you to clock in, working off the clock in an hourly job is a huge, federal crime and Kroger, your store, your coworker, your manager, your supervisor, and yourself could have been in a massive pile of **** if they are audited.
Never work off the clock. That's a firing offense because it violates your contract and it violates federal law.
Give supervisors a break. Many contracts just pay them as straight cashiers, nothing extra to run the floor. They don't control the schedule but they're responsible for making it work no matter what. They must be getting their green half hours. It's a horrible position.
Supervisors are on the same pay scale as cashiers. They act as middle men between the grunts and management. One of my former managers thought that I, as a cashier, was obligated to do everything the supervisor told me to do even if it was the wrong thing to do - I'm not. Their "commands" are requests and doing them is only based on respect.
Their authority is no greater than that of a cashier.
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Would you like fries with th... I mean, your milk in a bag?
Their authority is no greater than that of a cashier.
that really depends on the store. we do reviews, coaching and report on problems to management especially with new hires. we have a good cop bad cop relationship with them.
I've had a co-manager tell cashiers they work for the supervisors not for him and she better do what we say. of course he's now yelling at dept management saying there's no supervision.
Their authority is no greater than that of a cashier.
that really depends on the store. we do reviews, coaching and report on problems to management especially with new hires. we have a good cop bad cop relationship with them.
I've had a co-manager tell cashiers they work for the supervisors not for him and she better do what we say. of course he's now yelling at dept management saying there's no supervision.
if a supervisor wants me to do something for them it better have a "please" in there somewhere. Same goes for anyone else except managers. If it is a manager it goes a long way if i'm asked to do stuff and not commanded to do it.
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Would you like fries with th... I mean, your milk in a bag?
