I have a question to Kroger employees I want to know that woman dose pull the carts from parking lot to inside the store because as a customer in the US I never saw. My supervisor he is taking me this job even though I told him it is too heavy for me but he didn't listen me. I felt he is mistreating me please tell me what should I do? I am so disturb
Yes. Women pull carts off the lot. It's part of your job as a courtesy clerk.
Since you've mentioned a "supervisor", instead of a department manager, it's safe to assume that you work at the front end. Yes, you have to pull carts. If it's too heavy for you, do three carts at a time.
If you couldn't haul large amounts of weight, you shouldn't have opted for this position.
Probably some pissed off teenage girl who's been spoiled her whole life. Listen, you need to get out there and bring carts in whether you are male or female. My female store managers have even gone out there and helped! You won't get far anywhere if you think that women shouldn't do any grunt work, because they do.
Yes, women can do carts. You don't have to be strong to do a decent amount (4-8 or so, depending on your division's rules), we have several puny courtesies (both male and female) at my store that handle them fine.
Yes. Both men and women pull carts in from the lot. Young and old. If kroger hired ou as a courtesy clerk, then part of your job duties are to do lot service. If it's too heavy pull 3-4 carts at a time. He isn't mistreating you..,he's simply asking you to donthebjob in which you were hired
Yes, women can and do pull in carts from the lot. Some of our women courtesy clerks run rings around their male counterparts when it comes to pulling in carts and even bagging. Just do the best you can do.
Yes, women can and do pull in carts from the lot. Some of our women courtesy clerks run rings around their male counterparts when it comes to pulling in carts and even bagging. Just do the best you can do.
I have a question to Kroger employees I want to know that woman dose pull the carts from parking lot to inside the store because as a customer in the US I never saw. My supervisor he is taking me this job even though I told him it is too heavy for me but he didn't listen me. I felt he is mistreating me please tell me what should I do? I am so disturb
Well, I can only tell you what I've experienced as a courtesy clerk for about three months now.
Yes both men and women get the carts from the parking lot, it is part of the duties assigned to courtesy clerks.
Generally, our Front End Manager makes out a "lot duty" schedule in the mornings. This is usually done by no later than 10 a.m. since by that time the store starts to get "busy" depending on time of day, day of week, is there a holiday, severe weather, etc. Usually our FEMs are good at getting this schedule out and available to us as employees by 9 a.m. Our store is 24/7 but there isn't a need seen to really start to worry about clearing the cart corrals until around 9-10 a.m. depending, again, on the factors that I just described.
However, as a courtesy clerk, you will not make additional monies or compensation by doing this task. You will make the same amount you make doing go-backs, bagging for customers and cashiers, etc. One exception to the "rule" is if you are a utility clerk. A Utility clerk is basically a courtesy clerk moved up into maintenance. Utility clerks generally clean the bathrooms, tidy up the aisles, they are on-call during their entire shift and wear a radio and earpiece. They are the ones who clean up spills in the parking lot or the store, depending on what spilled and where. They remove trash, they ensure cleanliness around the store, etc. At our store if you are on the schedule as utility clerk you generally do not have to bring carts in. You will, however, sometimes have to be a bagger that day depending on how busy our store gets and how many registers are open at the time.
Now, that being written, our utility clerks are, again, basically courtesy clerks who receive no extra pay but don't have to go out into that goddamn parking lot. However our schedules work so a utility clerk may be a utility clerk on, say, Wednesday, but Thursday he or she is a regular courtesy clerk and will have to go out to the lot at some point. It's pretty messed up but it ensures that the two or three courtesy clerks we have as utility clerks get their hours in as utility clerks for the week. Right now one of our utility clerks has 30 + hours for a week because he's on as utility for 90% of the week but the other 10% he's a regular courtesy clerk. Your Front End Manager and their Manager usually coordinate on this. You may see on the printed paper schedule where someone is assigned as utility clerk for X amount of time on their shift; at our store, we ignore that, as it is the computer. For instance I always have one or two days that set me as utility clerk on the print schedule for say two hours then I'm courtesy clerk the rest. But I've never been trained or taken orientation on utility clerk so I never have to worry about it.
As for you being worried about what you can do on the 'lot. Yea. That's a pain in the ass. Officially our store policy as mandated by corporate is to bring only five carts in at a time. But with the little blue strap-pulley-thingee I can grab 11. I throw seven onto the strap, put four at the front, and bingo, I've just cleared an entire side of a corral. The biggest pain in the ass --or rather shoulder and feet and back-- is moving those suckers to the store since our parking lot is on a slight slope AND I am always having to dodge traffic in our lot. You would be surprised how uncaring people are or inattentive. Many, many times I have to wait standing there with 11, 12, 13, 5, 6, however many carts until someone has pulled out of a space or some dumbass in a car drives by you. We don't have brakes on those things. Our customers have brakes in their carts and air conditioning. Therefore, when I'm out in the lot, while I respect our customers (a fine task considering they rarely respect me) if I am pushing a large row of shopping carts manually back to the store, I take the attitude that I am the one with the right-of-way. When I'm manually pushing more than 140-160 pounds of an aluminum-metal hybrid that can have a length of 20-25 feet, and can't always stop on a dime, I'm going to do what I can to avoid collisions with customers or cars, but damn it give me some space if you can. You owe me that much for you to have the courtesy of a cart when you go inside.
Also as to your concerns. We have a lot of high school students who work with us as courtesy clerks. A few of them are girls. Some of them use the strap some of them do not. The ones that do not grab about 4-5 at a time manually. The ones that do, I have seen do 8-9 at a time sometimes same as I will grab 10-11. It depends on your strengths and your limitations. Whatever you do, whatever advice I can offer you, heed and read this one: Do not allow your personal health to suffer because of Kroger. Don't have a heart attack, don't hurt your back, don't smash your fingers because you placed them wrong when pulling the tension on the strap. Kroger is not worth the money they pay you to do the parking lot cart retrieval nor is it worth the doctor's visits you may have to use as a result. If you are only comfortable taking five or six at a time, and the store is busy, go in and ask the Front End Manager, or your Supervisor, or whomever is wearing the black jacket at the time, and tell them you need help. I would sooner lose a bagger inside the store than have no carts for our customers to use at the time they are in the store, and management at our store, while somewhat mixed and varying on their common sense, generally feels the same way. It's okay to send another courtesy clerk out to help you for 10, 20, 30 minutes while the carts are restocked to an acceptable level.
Just do the job the best that you can. It sucks for us as courtesy clerks to do that damn parking lot. Especially manually. It took me awhile to get used to it and I still hate it but I can pull 11 at a time when I do it right, and if we are the day before a holiday or a Wednesday with senior discounts or whatever, 11 at a time makes a difference because they will go fast. But you will need to get used to the idea that you will be doing this part of your job for a full hour, there is no way in hell that you will ever have enough carts. You put 11 in, those 11 will be gone by the time you return. Small carts? They vanish like in a magic act. You will always be going out, coming back in, going out, coming back in and oh yea---you will do this in all weather except lightning or severe thunderstorm with heavy rain. So be prepared to find a store or personal poncho or get yourself wet. And when you are time to come off the lot you'd better hope and pray that the person to relieve you knows it's their turn or else you will have some extra time out there on your own.
Long rant, but this is what you will find. It's really not worth it, we need to either receive extra pay for compensation for the parking lot, have an automated machine like the lucky SOBs at Wal-Mart or a lot attendant position with lot workers needs to be incorporated, and none of that will ever happen as long as Kroger continues its bottom-lined view as it does today.
I have a question to Kroger employees I want to know that woman dose pull the carts from parking lot to inside the store because as a customer in the US I never saw. My supervisor he is taking me this job even though I told him it is too heavy for me but he didn't listen me. I felt he is mistreating me please tell me what should I do? I am so disturb
But I am hired as a Cashier not Courtesy Clerk. Is Cashier also do outside job. You guys told me courtesy Clerk duties but I want to know what Cashier do
I have a question to Kroger employees I want to know that woman dose pull the carts from parking lot to inside the store because as a customer in the US I never saw. My supervisor he is taking me this job even though I told him it is too heavy for me but he didn't listen me. I felt he is mistreating me please tell me what should I do? I am so disturb
But I am hired as a Cashier not Courtesy Clerk. Is Cashier also do outside job. You guys told me courtesy Clerk duties but I want to know what Cashier do
No, you're just finding ways to circumvent what you're saying.
Complaining about being a female and having to do carts is very different from voicing a possible grievance against your employer.
Most likely, you're a courtesy clerk who's trained to run a register, like many of the courtesy clerks are.
Log on to SecureWeb and look at your job description.
Stop trying to save face, it's not worth doing here. ;)
-- Edited by NutritionWhore on Tuesday 20th of May 2014 10:00:20 PM
I have a question to Kroger employees I want to know that woman dose pull the carts from parking lot to inside the store because as a customer in the US I never saw. My supervisor he is taking me this job even though I told him it is too heavy for me but he didn't listen me. I felt he is mistreating me please tell me what should I do? I am so disturb
But I am hired as a Cashier not Courtesy Clerk. Is Cashier also do outside job. You guys told me courtesy Clerk duties but I want to know what Cashier do
As a newer hire, your technical classification is probably actually store clerk; cashier is just what you're scheduled to do each day. What this means is, as a store clerk, your job description includes most/all of a courtesy clerk's duties, plus some.
Basically, what we're all saying is that, like it or not, female or not, "cashier" or not, your supervisor is well within their rights to ask you to do carts.
We've had a checker put on go backs one time because we wedded the help. He said he "don't do go backs." Well... Guess what? You do go backs. Like it or not. Point is..., if management asks you to do carts, you do it. No matter what your position.
Not me. Glad I moved up. At our store courtesies often get crapped on. By customers AND fellow higher up employees. And Heaven help their ass if they 'stand up' for themselves. It's like a major offense.
Not me. Glad I moved up. At our store courtesies often get crapped on. By customers AND fellow higher up employees. And Heaven help their ass if they 'stand up' for themselves. It's like a major offense.
Even cashiers get crapped on.
What's one job in the store where you won't get crapped on by customers and [almost all] employees? Stocking.
But I am hired as a Cashier not Courtesy Clerk. Is Cashier also do outside job. You guys told me courtesy Clerk duties but I want to know what Cashier do
In your hiring papers you agreed to do other stuff that the business needs and that would including getting carts. I'm a floor supervisor and I've cleared the lot when I had had no one else. I've had dept heads, AAs and even store managers out grabbing carts at my store.
What upsets me as a supervisor is having to ride courtesy clerks to do their jobs. If I tell you to go to the lot and management asks who is out there, you best be out on that lot pulling in carts not hiding in the back.
Anonymous wrote:If I tell you to go to the lot and management asks who is out there, you best be out on that lot pulling in carts not hiding in the back.
Number one hiding spot in our store: dairy cooler, behind the milk crates.
I'm surprised management hasn't caught on, or often times they forget, since it mostly happens during summer.
We've also had a courtesy clerk hide in our elevator.
But I am hired as a Cashier not Courtesy Clerk. Is Cashier also do outside job. You guys told me courtesy Clerk duties but I want to know what Cashier do
In your hiring papers you agreed to do other stuff that the business needs and that would including getting carts. I'm a floor supervisor and I've cleared the lot when I had had no one else. I've had dept heads, AAs and even store managers out grabbing carts at my store.
What upsets me as a supervisor is having to ride courtesy clerks to do their jobs. If I tell you to go to the lot and management asks who is out there, you best be out on that lot pulling in carts not hiding in the back.
When I use to be a cc, and I had lot duty, they HAD to MAKE me come in off carts to help sack. EVEN though we STILL had tons of carts out there during busy hour. The way I saw it, if FE supervisor scheduled you on carts, that's what you did. Not complain, hide, bull**** on your phone, clean, sack etc.
