Does it seem like these three things seem to get in the way of each other? For example, an over-emphasis on Qvision may mean that there are more holes on the shelves and product possibly spoiling (dairy is biggest at risk here) because your stock clerks are up front. An over-emphasis on OOS will probably spell long lines and increase SHRINK due to over-ordering and/or underscheduling. And an overemphasis on SHRINK will cause you to have longer lines (ex. putting on BOB stickers, having to take $5 razors out of security boxes) and higher OOS (PUTTING those same $5 in a security box, putting a beep tag on basically everything non-edible, which causes longer stocking time and lower possibility that the product will make it to the shelf). Okay, let's pick one thing and stick to it okay? Are we going to have the shortest lines, the fullest shelves, or the lowest operating costs? It seems like every manager is trying to get all three, and by doing so is doomed to fail all three. Please stop yelling at employees for inevitable failures that they had no say in implementing.
OOS shouldn't be a problem if CAO were doing its job correctly. Now, getting that product from the backroom to fill the holes is a different story :P
Just zero it. We had a manager who would do that. Uboats would be stacked to the sky.
My produce manager still doesn't understand it, so we either have too much or nothing at all. He always looks at the cart and goes "Didn't that go to the shelf?". Then he'll take it out there and fill all the holes in with the wrong stuff and say "It all went". Then the next day....
I never understand how people so badly mess up OOS, all you gotta do is make a batch maintenance of all of your holes and work your backstock based on that list until you all you have left are holes with incorrect BOHs. Double check for the product and then zero it if you can't find it. After the OOS scan is done you can work backstock as normal, correcting any incorrect BOH changes you made earlier (though there shouldn't be any). I did this for a long time in dairy and it worked great (almost always < target OOS) and our backstock was, for the most part, minimized.
I never understand how people so badly mess up OOS, all you gotta do is make a batch maintenance of all of your holes and work your backstock based on that list until you all you have left are holes with incorrect BOHs. Double check for the product and then zero it if you can't find it. After the OOS scan is done you can work backstock as normal, correcting any incorrect BOH changes you made earlier (though there shouldn't be any). I did this for a long time in dairy and it worked great (almost always < target OOS) and our backstock was, for the most part, minimized.
Yea that's what I do. But it really sucks whenever the baggers will hide **** they can't find and then it pops up later when I've ordered another case.