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Post Info TOPIC: Chain of command/Store positions
Anonymous

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Chain of command/Store positions
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I was wondering since I am new to Kroger what is the chain of command from top to bottom in all departments to store manager?



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Anonymous

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Store manager > Co Managers > Department Heads > Assistant Managers > Sub-Department Heads/Leads > everybody else. 



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Anonymous

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Front End:

* Courtesy clerks

* Cashiers

* Supervisors(red vests)

* Front End backup manager

* Front End manager

 

Frozen/Dairy:

* Clerks

* Frozen lead clerk/ Dairy lead clerk(runs the department)

 

Grocery Umbrella(Dry grocery/Frozen/Dairy) Note: Each department is run separately by the lead clerks, but grocery manager is technically ahead of it all

* Clerks

* Lead night clerk(doubles as grocery backup manager)

* Grocery manager

 

Produce:

* Clerks

* Backup produce manager

* Produce Manager

 

Drug/GM

* Clerks

* Backup Drug/GM Manager

* Drug/GM Manager

 

Floral: 

* Cashiers usually fill in and do it, unless it's a huge store

* Lead floral

 

Deli/Bakery:

* Clerks/Cake decorators

* Backup manager

* Deli Manager

 

Meat/Seafood: 

* Clerks

* Meat Cutters

* Lead seafood

* Backup Meat manager

* Meat Manager

 

DSD Receiver(usually handled by grocery umbrella)

 

All of the above are hourly wage workers, obviously below the store management which are the co-managers and ultimately the store manager who are salaried.

 



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Anonymous

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don't forget cut fruit and file maintenance ;)



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Guru

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Peons, non peons. That's all you really need to know.

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Mother Earth needs to douche.

 



Guru

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It's easy if you're a CC. Just assume everyone is your boss and do everything anyone says, and you'll do splendidly. And/or have a heart attack. Welcome to Kroger!

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RANK AND FILE



Guru

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FrontEnd Trooper wrote:

It's easy if you're a CC. Just assume everyone is your boss and do everything anyone says, and you'll do splendidly. And/or have a heart attack. Welcome to Kroger!


 Nah. If you are a CC you will probably get heat exhaustion first from bringing carts in. Although the heart attack is a possibility if you don't pace yourself.



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Guru

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Anon also forgot Nutrition, which has a lead position but is under produce, and salad bar, which also has a lead position under salad bar.

Bakery has a manager, but is still technically under deli. The bakery manager is basically at the same level as the assistant deli manager.

Oh, fuel centers also have a fuel lead (is that under FE? i'm not sure about that one.)


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Member

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Fuel is under the service desk, which is part of the FE.

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Guru

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The chain of command is like this:

-Managers
-Co-Managers
-F/e supervisors
-Checkers
-Single Celled life forms
-Cc/Utility clerks

Depts same thing except:

-Dept Managers
-Dept heads
-Dept workers
-Single Celled life forms
-Cc/Utility clerks (when applicable)

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Anonymous

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4hourrush wrote:

Bakery has a manager, but is still technically under deli. The bakery manager is basically at the same level as the assistant deli manager.


 

Not necessarily.  Our bakery and deli manager are on equal ground.  The departments are so big now that one person can't handle both of them.  The bakery manager we have said she wouldn't do the job unless she was guaranteed full manager status and pay.



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Guru

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Oh. I could be wrong on that then. I know we're seperate depts. but i always heard that the deli manager is essentially my dept head's boss.

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Do cashiers actually have any authority over courtesy clerks/baggers? Or are these hierarchies just written to look that way? We all seem to be grouped together in the handbook's diagram.



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Anonymous

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lovehatejava wrote:

Do cashiers actually have any authority over courtesy clerks/baggers? Or are these hierarchies just written to look that way? We all seem to be grouped together in the handbook's diagram.


 Yea cashiers are higher. Even though an FES can still tell a cashier to pick up **** in the bathroom, they're somehow higher. Basically it's CC's < cashiers < other dept clerks (esp. meat) < dept managers < store mgmt



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Guru

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4hourrush wrote:

Oh. I could be wrong on that then. I know we're seperate depts. but i always heard that the deli manager is essentially my dept head's boss.


I get the feeling it's one way on paper and another way in real life. Leads to some confusion along the way.

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Anonymous

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Deli/bakery is so complex at my store. The chain of command is basically this from top to bottom...:

 

Deli/bakery manager

Deli/bakery assistant manager

Bakery manager

lead cheese shop

lead cake decorator

cake decorator

deli/bakery production shift

deli/bakery closing shift

 

So yea, now you know why this monstrous department is often one of the 'focus departments'. With so much disparity between the deli/bakery manager and the closing clerk, there is often a lack of communication on what needs to be accomplished within the department, which results in confusion and a lack of action on the lower clerks' end.



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Guru

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Anonymous wrote:
lovehatejava wrote:

Do cashiers actually have any authority over courtesy clerks/baggers? Or are these hierarchies just written to look that way? We all seem to be grouped together in the handbook's diagram.


 Yea cashiers are higher. Even though an FES can still tell a cashier to pick up **** in the bathroom, they're somehow higher. Basically it's CC's < cashiers < other dept clerks (esp. meat) < dept managers < store mgmt


 Yep, checkers are higher. EVEN if said checker that just got promoted from bagger is higher. For example: Bob use to be a courtesy with Sam. Bob just got promoted to checker. Bob is now above Sam.

and if a courtesy has the balls to think otherwise, **** hits the fan. At least at my store it does. 



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