1) I was with a customer at check out and this middle aged woman comes rushing over to my lane interrupting my current customer, "Do you sell sodas here?". I blinked and said "Yes..." then she runs off. Uh it's a damn grocery store...
2) "Do you sell copies here?" "Like making paper copies?" "Yes" "No.............."
3) "The grocery store down the street is so much better.. I mean everyones so nice and they have everything!!" "That's nice....
4) "Why the hell can I not use 15 coupons for the same item when I bought only 5 of them?!?!"
Some stores don't sell individual sodas, maybe thats what she was looking for.
My favorite was when I was coming in at 5am. I am walking to the employee door (we're not open till 7) and some guy walks up and asks me "Is the customer service desk at safeway open right now?" What am I google?
Me: *scans Kroger ice cream that's currently 4/$8*
Customer: "Hey, change that price. Your manager said that I can have the ice cream from $2.50. You can even ask him [starts describing the store manager]."
Me: "Are you sure, ma'am? You don't HAVE to buy four at once."
"I can use this coupon here." Coupon has the Rite Aid logo, and says in DARK lettering -- Coupon redeemable only at Rite Aid. She was pissed off when even the manager wouldn't let her use it -- I feel a bad comment coming --
Anytime a customer asks, "Do you work here?" I get that almost daily. As if the fact that I'm dressed like every other Kroger employee and stocking product doesn't ring a bell! Whenever someone asks me that, I wanna give a sarcastic response
Had a customer the other day ask if we had any watermelons. We were out since the truck hadn't ran yet. I'm standing behind the deli counter when he asked, because I obviously looked like a produce clerk. Then he asked if we knew if Wal-Mart had any. Well while making conversation with this guy, I mention that my sister works there. He actually wanted me to call her to see if they had any. She doesn't even work produce there, and when I told him she's not there, he asked me how do I know if she's not working? Well I told him I know she's not at work because I was her ride. I had to go take her after i got off of work.
"Why can't I take my cart of groceries to my car?"
[Customer parked on off-site parking lot somewhere, so cart locked when she tried to take it off premises.]
"Is this some sort of new policy that you can't take groceries to your car?"
[After trying to explain that carts always lock if you take them a certain distance.]
"Okay, then I want to return all of it."
[While refunding her her entire order, customer complains to the other customers in line about a new policy that you can't take groceries to your car. Riot nearly erupts.]
"Why can't I take my cart of groceries to my car?" [Customer parked on off-site parking lot somewhere, so cart locked when she tried to take it off premises.] "Is this some sort of new policy that you can't take groceries to your car?" [After trying to explain that carts always lock if you take them a certain distance.] "Okay, then I want to return all of it." [While refunding her her entire order, customer complains to the other customers in line about a new policy that you can't take groceries to your car. Riot nearly erupts.]
FUN TIMES.
HAHA. I love these customers who buy three buggies of groceries, one thing rings up wrong and they insist on returning the entire damn order. I had one tonight say, "I don't see any customers." (what was she?)
Several years ago, on a busy Sunday afternoon,( I work in produce and was stocking the banana table) A customer ( who I assume doesn't shop for his family on a regular basis) asked me "Do you work here or just stock the banana table?"
I had a customer ask me in produce one day. He was looking for the "Green Machine" juice but instead he asked if we carried the juice that looks like baby ****.
Several years ago, on a busy Sunday afternoon,( I work in produce and was stocking the banana table) A customer ( who I assume doesn't shop for his family on a regular basis) asked me "Do you work here or just stock the banana table?"
i can kinda see why a customer might ask.. we have a lot of vendors that don't actually work here... but meh
Last night I was in the deli and a group of people came up and asked us if we sell our sample cups. Well, for one thing, we were running low to begin with, and more importantly we're not allowed to sell any of our containers (people have asked before and we're always told "no.") So I told them that, and then told them we had similar containers in the paper plate and cup aisle. They got all huffy and said "No! Guess we'll just go to Giant Eagle then!" and stormed off while complaining to each other "they're just sample cups why can't they sell them, it's ridiculous!"
Ughhhhh hey there uhhhh aaaaa buddy.....do you work here? (uhhhhh yeaha like for like 20 years!!!) you think you'd know that by now.....cuz yer dumbass has been askin that for 20 years. Can you tell where the canned goods are? You guys got milk here?
The dumbest thing a customer has ever asked me, "do you sell milk?" Me being very sarcastic person told him no it's illegal in Indiana to sell milk on a Sunday
I hate when I'm on a register and a customer comes up and asks if I'm open. I have to resist the urge to say No, I'm just standing here dressed in my uniform for fun.
The dumbest thing a customer has ever asked me, "do you sell milk?" Me being very sarcastic person told him no it's illegal in Indiana to sell milk on a Sunday
Shows what you know. It is illegal to sell milk on Sundays in the state of Indiana.
I left Kroger for a while due to college, and during that time, there would be times where I'd be talking to cashiers since I knew them, and customers who remembered me would ask me why I was just standing around and not working, or "Which register are you on?" despite the fact that I was dressed in very casual clothes.
It's not what they say but what they do. I'll out from behind the desk bagging orders and somebody will come up to the desk and throw down their handful of items. AND SAY NOT ONE WORD. They'll look at me with a blank face when I ask how I can help them.
It really pisses me off that people think they can just run up to the service desk for "faster service" no matter that I'm doing two western unions, cashing a check and doing lotto for one customer or they'll ignore where the exit sign to try to skip in line.
I hate when I'm on a register and a customer comes up and asks if I'm open. I have to resist the urge to say No, I'm just standing here dressed in my uniform for fun.
To be fair, there are times when I'm not open, like I'm just closing up and haven't found a close sign and have to clock out to avoid a violation. When people ask if I'm open it's probably because in the past they have not asked and in fact the lane was closed, or closing, or not open yet as there's no cash in the drawer, and had to be told off.
So I don't mind this one so much - much better than the people who ignore the closed sign and that my light is off and just start plunking down groceries wordlessly assuming I'm open just for them.
The creamers in dairy where low so i take out the dolly that there on and start to fill it up. A guy ask for hazel nut creamer and this happens...
Guy: do you have coffemate hazelnut creamer?
Me: Let me look (goes in the back and finds we dont have any)
Me: I am sorry we are out of hazelnut creamer right now Guy: when will you get some more in?
Me: we should have truck coming in tonight
Guy: Well could you scan it with a gun to tell me when the next delivery is coming in.
Me: (at this point this guy has proven he is real anal about getting creamer and wont let it go) Let me go see what i can do. Fortunately a manager came by and asked me to do something. I tell him about the guy and as i go off to fill something else i see him talk to the guy.
That guy was not going to take NO for an answer and i had so much too do so i had a manager deal with him. All that for creamer, made me want to make the announcement,"Ladies and gents the apocalypse is on us because this guy can get hazelnut creamer!"
Yesterday, we were very short on baggers due to school now in session and there were only 2 baggers, 3 when I was told to bag. Anyway, we were busy so I was asked to open up on a register to help clear the crowd a little. I had this one customer who started to bag her own groceries because I was still ringing up her items and there was no bagger around (they were both doing other duties). After I finished ringing her up and she got done bagging, she came back to pay. After paying, this happened...
Customer: Do I get a discount for bagging my own groceries?
Me: *laughs a little, thinking that she's joking*
Customer: I'm serious.
Me: Oh. No you don't.
Customer: Well, I should.
Like really? She asked for a discount just for having to bag her own groceries? Who even does that?!
I was coming back from lunch when the produce guy stopped me and asked me to help this old bat. She was looking for "blueberry muffins in a white box that were on sale and a chocolate and vanilla cheesecake." I showed her what muffins we had and of course none of them were what she wanted. Then, I went into our bakery freezer and dug out a chocolate marble cheesecake. I showed it to her and she said, "Oh, you misunderstood me. That's not what I wanted. I wanted the little one that has two slices in it. Well, you tried. You did a good job." At this point, my blood was starting to boil. I've been in the bakery department for over 20 years. So don't treat me like an idiot. I asked her, "Why didn't you say you wanted the 2-pack?" She just kept saying, "That's okay. You did fine." I go back inside the freezer and find what she wants and she has the nerve to want to give me a hug. I told her to back off. I found out later that she told another employee that I tried my best, but she told her not to say anything to me because she didn't want me to feel bad.
I hate when I'm on a register and a customer comes up and asks if I'm open. I have to resist the urge to say No, I'm just standing here dressed in my uniform for fun.
To be fair, there are times when I'm not open, like I'm just closing up and haven't found a close sign and have to clock out to avoid a violation. When people ask if I'm open it's probably because in the past they have not asked and in fact the lane was closed, or closing, or not open yet as there's no cash in the drawer, and had to be told off.
So I don't mind this one so much - much better than the people who ignore the closed sign and that my light is off and just start plunking down groceries wordlessly assuming I'm open just for them.
I hate that, but what I hate even more is when I'm "done" helping upfront and have been blocked off, and a customer will literally MOVE the t-sign or come under the rope and have have the nerve to ask, "are you closed?" Gee... what could ever have possibly given them THAT idea? It's not like my light is off... oh wait, it is. It's not like I'm blocked off. Oh wait, I am. Sure, just come on through! God forbid you'd have to wait a couple of minutes in one of the other lines or go to self-scan that has a few vacant units that could easily handle your small order. It's not like I have any other WORK to actually do... no, not at all.
I'm surprised I still have a tongue left with as many times as I've bitten down on it in order to avoid saying what I'd LOVE to say to some of these "people".
I was coming back from lunch when the produce guy stopped me and asked me to help this old bat. She was looking for "blueberry muffins in a white box that were on sale and a chocolate and vanilla cheesecake." I showed her what muffins we had and of course none of them were what she wanted. Then, I went into our bakery freezer and dug out a chocolate marble cheesecake. I showed it to her and she said, "Oh, you misunderstood me. That's not what I wanted. I wanted the little one that has two slices in it. Well, you tried. You did a good job." At this point, my blood was starting to boil. I've been in the bakery department for over 20 years. So don't treat me like an idiot. I asked her, "Why didn't you say you wanted the 2-pack?" She just kept saying, "That's okay. You did fine." I go back inside the freezer and find what she wants and she has the nerve to want to give me a hug. I told her to back off. I found out later that she told another employee that I tried my best, but she told her not to say anything to me because she didn't want me to feel bad.
There, there. You tried.
LOL.
I've had people do that to me before too.
Or what really bothers me is when someone asks "Is there someone who can write on a cake for me?" and I'm like, "Sure, I can" And they're like "Oh you can?"
I don't get why they'd be surprised I can write on the cake. While I'm not a cake decorator, I have worked in the bakery department for almost 3 years. That's long enough to be able to write on one at least, lol.
Or what really bothers me is when someone asks "Is there someone who can write on a cake for me?" and I'm like, "Sure, I can" And they're like "Oh you can?"
I don't get why they'd be surprised I can write on the cake. While I'm not a cake decorator, I have worked in the bakery department for almost 3 years. That's long enough to be able to write on one at least, lol.
I bet they then say, "Oh, well that looks really good." I always want to say, "Are you surprised?"
